Hi,
We have booked a 3 day tour to Niagara Falls from New York.
I will be accompanied with my wife and 3 year old son.
I would like to know,
1. that the accomodation that you will provide is it a shared accomodation with other passengers or will i have a seperate room for my family?
2. While booking i have booked for 3 guests, so does that imply that a seperate seat will be reserved for my son in the Bus/Coach, or do i have to specify seperately?
Regards,
Hrishi
Hello Hrishi,
The accommodations will be arranged for travelers in your reservation only.
Booking for 3 guests will guarantee that you will have 3 seats reserved on the bus upon confirmation of your reservation.
Thank you for your inquiry.
Best Regards,
Alejandra
Customer Service Rep
Will have the opportunity to do Maid of the Mist in Niagara falls in this tour? It says "night view" does this mean we only get to see the falls in night on this tour - or we will have opportunity to see falls in the day also
Hello Saurabh,
The Maid of the Mist boat ride will be an available optional tour from April to October but it will be dependent on the weather conditions on your travel dates.
The tour package will include sightseeing of Niagara Falls during the day and night.
Thank you for your inquiry.
Best Regards,
Alejandra
Customer Service Rep
How many seats are left for the June 3, 2017 tour? What's the likelihood that the June 3 tour will be full by mid-May?
I'm planning on booking for 10 people, but we are still waiting for our visas to be issued. So we won't likely book the tour until mid-May 2017.
Dear Rachael,
We cannot know how many seats are left. However we know that now it is still available for this tour for June 3, 2017.
We recommend you to book the tour as soon as possible as it easily gets sold out when the dates get closer to departure date. We cannot guarantee by mid-May it is still available.
Best Regards,
Bob
Customer Service Rep
Hello Maddy,
The multi day tours we offer go out in groups of up to 50 travelers accompanied by a professional driver and tour guide. This is one of the safest ways to travel and sight-see as the tour escort will be there to guide the group throughout the sightseeing itinerary.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, then click on "BOOK NOW".
Thank you for your inquiry.
Best Regards,
Steve
Customer Service Rep
1) we are taking this tour from Seattle and not wanting to be picked up at teh airport, where is the pick up point in Seattle for this tour ?
2) If we want to extend 1 night stay in Portland, is this possible and will your tour pick us up from Portland hotel the next day back to seattle ?
3) If we have a friend who can join us on this tour only from the 3rd night, is this possible and any change in tour package cost ?
Thank you
Evelyn
Dear Evelyn,
This tour only offers complementary transfers from the airport; you can self transfer to the first night's hotel if you do not want to be pick up from airport.
We are able to help accommodate with a post hotel extension when your tour has been booked. We will not be able to provide transportation to Seattle as you require an extension in Portland.
We do not suggest that any passenger join the tour late as they will still have to pay full price.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, then click on "BOOK NOW".
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Cristal
Customer Service Rep
Dear Patricia,
All of our tours encourage you to climb the stairs at your own pace.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, then click on "BOOK NOW".
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Cristal
Customer Service Rep
1. Is there an optional tour available to go inside the Uffizi Gallery or Academia Gallery in the Florence leg of the tour?
2. Where do we get the entry tickets to some attractions? Are they "skip the line" tickets?
Thank you.
Dear Owen,
Optional tours for this tour include(prices and availability subject to change):
- Paris Night Tour: EUR 35.00/Person
- French Dinner : EUR 65.00/Person
- River Seine Cruise: EUR 13.50/Person
- Louvre Museum: EUR 15.00/Person
- Lido Show : EUR 140.00/Person
- Moulin Rouge Show: EUR 140.00/Person (Age restriction: 18 and up)
- Venice Gondola Ride: EUR 25.00/Person
- Sistine Chapel Tour: EUR 45.00/Person
- Colosseum Guided Tour: EUR 35.00/Person(Skip-the-Line)
These tour will be offered to you by your tour guide in the first day of the tour and will have to be paid in cash to the tour guide.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, then click on "BOOK NOW".
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Cristal
Customer Service Rep
Dear Lilian,
This tour package will only drive through the heart of the Cotswolds, taking in breath-taking views of open countryside crisscrossed by dry stone walls and bustling market towns with magnificent perpendicular churches.
There is an available meeting point at the Victoria train station:
7:45AM at London Victoria Coach Station (Gate 14) at 164 Buckingham Palace Rd, Belgravia, London SW1W 9TP, UK.
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Cristal
Customer Service Rep
There are 3 of us including our adult son who's 21. Is there anyway we can all stay in one room (like with an extra bed) instead of having another room for one person? Since none of us want to stay alone in a room.
How much would that cost then? Thank you!
Dear Amy,
The tour to Europe you have chosen only allows 2 passengers per room as the bedrooms in Europe are built very small.
In order to accommodate three passengers, you will need to book 2 rooms for your reservation.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, then click on "BOOK NOW".
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Cristal
Customer Service Rep
Hello:
We want to take 3 days tour from Jun 16-17-18 for 5 people (4 adult and 1 child), but I have following questions:
1- We have reservations in Jun-18 to travel to Orlando; can we leave tour in Washintong in 3rd day?.
2- Can we carrying luggage?; if yes, what is limit?.
Best Regards
Camilo Manrique
Deaer Camilo,
If you want to end tour in Washington D.C, please leave a note in the comment section when booking online so we can arrange accordingly.
Please note that each passenger is allowed to bring one medium-sized suitcase weighing no more than 50 pounds (23 kg) and one carry-on bag to join this tour. The average luggage size is no more than 62 inches when adding the width, length and height of your luggage piece.
Thank you for your inquiry.
Best Regards,
Eason
Customer Service Rep