I am planning to travel with my wife & 2 kids (3 & 0.5 years old). Can you please let me know how many adult & children seats I have to book on this tour?
Dear Syed,
Our child price applies for child under 5 year old. Meanwhile, a maximum room capacity is only 2 guests. Based on the information you provide, you will need to book for 2 rooms. Please note us clearly about the infant information (name, date of birth, gender)in "Reservation request" section. We will then process and adjust price accordingly.
Thank you for your inquiry.
Best Regards,
Paul
Customer Service Rep
Dear G. L,
For this tour we only offer pickup and drop off at these points stated on the web page:
https://www.tours4fun.com/3-days-toronto-thousand-islands-and-niagara-falls-a.html#meeting_point
The drop off points are the same as pickup points (except those with pickup only labels).
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, then click on "BOOK NOW".
Best Regards,
Bob
Customer Service Rep
Dear Syed,
We recommend you to book two rooms to accommodate your family which has 4 people.
For any further assistance, you may also contact our customer service team at
Tel: 1-866-933-7368 (USA & Canada)
Tel: 1-626-389-8668 (International)
(24 hours a day, 7 days a week)
Best Regards,
Bob
Customer Service Rep
Hello. I will be staying at Millenium Hilton, Church St NY on the day this tour starts. Will there be free pick up from my hotel to join the NYC Night Tour? Thanks!
Dear G. L,
This tour does not pick guests up from their hotels. Please meet your tour guide at Chinatown to join the NYC night tour.
Thank you for your inquiry.
Best Regards,
Paul
Customer Service Rep
Dear Jennifer,
We have many customers joining the airplane and helicopter tours every year. You may compare our tours, check our customers' review and make your decision.
Thank you for your inquiry.
Best Regards,
Paul
Customer Service Rep
Hello,
If I am travelling alone, but I would like to have share room with any participant to share the cost. Would it possible? And could your side help to arrange for it?
Dear Julianto,
We don't arrange sharing room for our guests. However, you can try to find a companion sharing room with you. Please check the following links for the instruction:
https://www.tours4fun.com/travel_companion_instruction.html#13
www.tours4fun.com/help_travel_companion.html
Thank you for your inquiry.
Best Regards,
Paul
Customer Service Rep
Hello. I have already booked and paid for this tour (C-2016495-US; N081519). I am interested in joining the NYC night tour. How do I go about booking that? Thanks!
Dear G. L,
Thanks for booking on Tours4Fun.
Please speak to your tour guide when you meet them about joining this night tour (subject to availability, own expense).
Best Regards,
Paul
Customer Service Rep
Dear Babu,
This tour will start from Hanoi and end in Siem Reap. We regret we don't customize this tour currently.
Thank you for your inquiry.
Best Regards,
Paul
Customer Service Rep
Hi! When this tour ends in Los Angeles, I will be spending a couple more days there, so I will not need to be dropped off at LAX Airport. Could I request to be dropped off at my hotel instead? Thanks!
Dear G. L,
The tour normally returns to Los Angeles between 6:30pm - 7:00pm, but there may be a 30-60 minute delay caused by some special circumstances, such as bad weather condition, traffic jam, etc.
We regret we don't provide drop off at customers' hotel. You may leave your hotel information in the Reservation Request section when booking online. We can try to arrange a nearest drop off location for you.
Thank you for your inquiry.
Best Regards,
Paul
Customer Service Rep
At the end of tour if i would like to drop off for domestic flight to JFK/LGA/EWR airport for departure 9pm... Is it possible for that time of flight ? Thanks
Dear Erica,
We offer complimentrary airport drop-off service at: JFK/LGA/EWR for flights departing after 7:00 pm.
If your flight departing at 9:00pm, there's usually enough time for you to catch your flight.
Thank you for your inquiry.
Best Regards,
Paul
Customer Service Rep