Hi,
Do you have tour 3-Day Enchanting California & Nevada Tour: Tahoe, Sequoia National Park & Mono Lake (Product Code: 2-15074 on July 01, 2017?
Thank you,
Dear Stacy,
Thanks for your inquiry.
Currently, this tour is still available on July 1st, 2017.
For any further assistance, you may also contact our customer service team at
Tel: 1-866-933-7368 (USA & Canada)
Tel: 1-626-389-8668 (International)
(24 hours a day, 7 days a week)
Best Regards,
Eve
Customer Service Rep
Hi,
I'm interested to book the Rockies tour (Product Code: 4872-335389). May I know what the meals that are included? If we do not take the option, what other alternatives are there? Can we add on the meal package after our bookings?
Thank you.
Dear Ling,
Thanks for your inquiry.
Meals are mostly Chinese meal and western meal. And you can have the option to arrange meals by yourself. If you add the meal package after the confirmation of your booking, there will be a $30.00 amendment fee.
For any further assistance, you may also contact our customer service team at
Tel: 1-866-933-7368 (USA & Canada)
Tel: 1-626-389-8668 (International)
(24 hours a day, 7 days a week)
Best Regards,
Eve
Customer Service Rep
Dear Avani,
Thanks for your inquiry.
We would advise vegetarian traveler to opt out of the meal plan to allow them more options for vegetable dishes only when the tour guide arranges the meal stops for tour participants.
For any further assistance, you may also contact our customer service team at
Tel: 1-866-933-7368 (USA & Canada)
Tel: 1-626-389-8668 (International)
(24 hours a day, 7 days a week)
Best Regards,
Eve
Customer Service Rep
Hi, We are planning it on 9th and 10th of July. During return journey can you provide us a drop off at Buffalo Airport instead of Bus Trip to NYC? I have been continuously calling (866)933-7368 since last 2 weeks to ask details about this tour but my call is never answered. What is a good number to call?
Dear Nik,
We apologize as we are experiencing a high call volume.
You can leave us a note that you want to end your tour in Buffalo, however, we will be unable to drop you off at Buffalo Airport.
You can self-dismiss after your Niagara Falls tours and arrange your own transfer.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, then click on "BOOK NOW".
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Junnie
Customer Service Rep
Dear Greg,
Thank you for your interest at Tours4fun.
Please note that we do not have a helicopter for the Grand Canyon West Rim bottom tour.
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Junnie
Customer Service Rep
is it 30 minutes air time one way or RT from Vegas? What time can you take 2 of us from Golden Nugget this coming Monday or can we drive to your chopper location?
Dear Greg,
This tour is approximately 4 hours long from the hotel pick-up to hotel drop-off. The helicopter flight and the lunch are each approximately 30 minutes long.
Please refer to the package includes of the tour:
Complimentary hotel pick-up and drop-off (ONLY for major hotels located on the Las Vegas Strip)
Champagne and light meal
Flight from Boulder Terminal to Grand Canyon West and return to Boulder Terminal
Fuel surcharge
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, then click on "BOOK NOW".
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Junnie
Customer Service Rep
Dear Matteo,
Thank you for your interest at Tours4fun.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, then click on "BOOK NOW".
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Junnie
Customer Service Rep
Hello
I just booked my tour but I do not know if I need to print anything. There is information in the e-mail but not attached documents like a pdf to print. Do I show the e-mail thay day, my reservation number or what should I do ?
Thank you
Dear Monica,
Once we finalize your order, we will send you an E-Ticket which is the final step for your reservation.
Kindly have this document printed and show to your tour guide on your tour date with a valid ID.
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Junnie
Customer Service Rep
Dear Rene,
The bus for the tour is equipped with a toilet on board, however, this will only be used for extreme emergency only.
The tour guide will arrange a stop every 2 to 3 hours of your travel for you to use the toilet or buy some snacks.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, then click on "BOOK NOW".
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Junnie
Customer Service Rep
Hello
I just booked my tour but I do not know if I need to print anything. There is information in the e-mail but not attached documents like a pdf to print. Do I show the e-mail thay day, my reservation number or what should I do ?
Thank you
Dear Monica,
Please note that when you submit an order, we would need at least 1 to 2 business days to process your tour.
Once we finalize the reservation, an E-Ticket will be sent to you. You will need to have a printout copy of the E-Ticket for you to join the tour with your valid ID.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, then click on "BOOK NOW".
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Junnie
Customer Service Rep