I would like to take the tour to Napa Valley, but have had some bad experiences with other companies that operate in the Bay Area in the past. Particularly, as most of the tourists are Chinese, the guide and driver have been also Chinese and hardly able to speak in English. This is problematic not only because, if you have a question or issue, it is very difficult for them to understand what you are trying to say, but also because you miss a lot of information on the places you are visiting, as most of the information and explanations are given in Chinese. For that reason I would like to know if the staff of this company is Chinese or Asian, and, if they are, how friendly they really are with non-Chinese speaker tourists (especially if there are not many of them in the group) Thank you!!!
Dear Anna,
Thanks for your inquiry.
This tour will be conducted in both English and Chinese. If you wish to take English Narration tour, we would like to recommend another day tour for you:
Wine Country Special Tour for Wine Lovers (Product Code: 76-2860)
https://www.tours4fun.com/wine-country-special-tour-for-wine-lovers.html
This is a day tour to Napa Valley with English guide only.
Please find more details on our website if you are interested.
For any further assistance, you may also contact our customer service team at
Tel: 1-866-933-7368 (USA & Canada)
Tel: 1-626-389-8668 (International)
(24 hours a day, 7 days a week)
Best Regards,
Eve
Customer Service Rep
Dear Meg,
Thank you for your interest at Tours4fun.
Please note that after we finalize your order, we will be sending you an E-Ticket. This will contain the details of your tour.
Kindly refer to the link for your air transfer guidelines: https://www.tours4fun.com/3-day-vancouver-and-victoria-tour-package-11.html#pick_up_details_transfers
The bus that you will be using on the tour will be a standard tourist bus. There will be an average of 40 guest and maximum of 60 travelers per tour.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, then click on "BOOK NOW".
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Junnie
Customer Service Rep
Hi,
I am interested in tour 183-3463.Can I start the tour in Vancouver and end it in Seattle?
I will be arriving in Vancouver two days before tour starts. Do you provide transfer from airport to hotel?
Where do you drop off in Seattle end of tour? transfer to airport included?
Do you have hotel extended stay before and after tour?
Thanks.
Dear Em,
Yes, you can end your tour in Seattle.
Kindly leave us a note when you process your order online. Please note that we only provide airport transfer on the start date of the tour.
This tour includes airport pickup and drop off in the tour price: https://www.tours4fun.com/3-day-vancouver-and-victoria-tour-package-11.html#pick_up_details_transfers
If you prefer to extend your stay, please leave us a note in the reservation comment section and we will get back to you with the hotel quotations.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, then click on "BOOK NOW".
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Junnie
Customer Service Rep
Dear Geonyoung,
Thank you for your interest at Tours4fun.
You can leave us a note that you want to end your tour in Galway and we can inform our local office for that arrangement.
Kindly note that you will need to arrange your own transfer after you self-dismiss with your tour.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, then click on "BOOK NOW".
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Junnie
Customer Service Rep
Dear Partha,
Thank you for your interest at Tours4fun.
Please note that this tour will have a schedule from 9:00 am to 2:00 pm in the afternoon.
We will verify your pickup after we confirm your tour. The tour will last for around 2 to 3 hours, however, if you join the optional tour, it would last around 5 to 6 hours.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, then click on "BOOK NOW".
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Junnie
Customer Service Rep
Dear Alvarez,
Please note that you will be bringing the luggage while you are on the trip.
The standard luggage for our multi-day tour will be 1 medium size and 1 carry on per person. The medium size will be around 20 kilos in weight.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, then click on "BOOK NOW".
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Junnie
Customer Service Rep
Hi I was just wondering if there is an estimation of when the drop off times would be? I was planning on going on August 24th but need to know the approximate return time.
Dear Brienne,
Please note that the date of August 24th, 2017 is open for booking online.
The tour normally returns to New York at 8:00 pm, but there may be a 30-45 minute delay caused by special circumstances such as bad weather conditions and traffic jams.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, then click on "BOOK NOW".
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Junnie
Customer Service Rep
Dear Kevin,
Please note that we do not have access to parking option for this tour. You will need to arrange the parking on your own by coming early to the pickup location.
The June 29th, 2017 is open for booking for this tour.
Kindly refer below for the package includes of the tour:
Professional Drive/Guide
1 hr. guided bus tour of Yosemite Valley and 3 hr. free time.
Admission to Yosemite National Park
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, then click on "BOOK NOW".
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Junnie
Customer Service Rep
Dear Sin,
Thank you for your interest at Tours4fun.
All the tickets will be a standard in this attraction, however, The Fast Track ticket is available as an upgrade on the checkout page.
Fast Track Tickets allow you to bypass the majority of the queue and save time during your visit. Ticket holders enter via our dedicated Fast Track entrance.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, then click on "BOOK NOW".
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Junnie
Customer Service Rep
We are interested in this 7-day eastern Europe trip on 8/28/17, and would like to ask a few questions.
1. We want to make sure that it won't be cancelled since once we book our flight from US to Frankfurt (arriving 8/27 FRA and leaving 9/4/17), we won't be able to cancel. My sister had used Tours4fun for a few times and there was one being cancelled a few days before the trip.
2. Could the extra options (except the tips for the guide/driver) be paid by credit card ?
3. When do we need to decide if we are taking the option or not? From your answer to someone's question on the cable car cost exclusion, I saw the extra optional fee list and thought some of them would definitely need to be added. Some might be true optional. If we don't choose such option, what's the arrangement? Take us back to hotel? or let us hang out nearby until the event/option is done?
Thank you very much for your prompt answer.
Dear ML,
Please note that all the dates we have online are subject to confirmation. There are times in which security and weather will be a great concern for safety and that is a factor for tour cancellation.
The service and attraction fees are needed to pay in cash through your tour guide on the day of the tour.
If you prefer not to join an attraction, the tour will arrange a place for you to stay and a set of time in which you can be picked up again.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, then click on "BOOK NOW".
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Junnie
Customer Service Rep