Hello. We are planning to book the tour 245-6176 in August and have a few questions.
1)Can you pick-up and drop-off at Stratosphore tower& Hotel?
2)About accommodations, do we have a choice either camping or hotel?
Thank you for your help.
Dear Naoko,
We will be able to arrange a pickup for you out of the Statosphere hotel for this tour:
* Stratosphere Hotel North Tour Bus pick-up area - 2000 S Las Vegas Blvd, Las Vegas, NV 89104
From April to October the lodging upgrade option will not be available as it is only offered when the weather is no ideal for camping.
Thank you for your interest.
Best Regards,
Jeccy
Customer Service Rep
I need to book this progarm for 3 persons, my sister & her daugther and me (buy 2 get 1 free).
1.My sister & I will arrive at JFK airport, but my niece will come from Bultimore she will arrive at Time Square. Could you pick up her at Time square
2. After finish a program I will extend my stay in New York and book Ramada Plaza Hotel Newark. So do you provide a airport transfer to JFK?
3. From Ramada Plaza Hotel does it has a plublic transport or shutter bus to Time Square? How much does it cost?
Dear Krissy,
Below are our answers to your question:
1. We do not offer pickup from Times Square, but he can choose to join the tour from Chinatown (48 Bowery, New York, NY 10013) before 4:15pm on Day 1, which is close to Times Square.
2. Airport drop off is only for the last day of the tour, if you will fly out from JFK, you can book a hotel extension in Flushing area, it is close to JFK, takes around 15 minutes by taxi, hotel cost will be around $140.00 per room per night. Please leave a note to us when booking.
3. There will be public transportation from EWR to Times Square, but it will take over one hour, so we suggest you change to book hotel in Flushing area.
Best Regards,
Jeccy
Customer Service Rep
We are traveling 2 adult and 2 kids, both are 6 yr old.
We prefer to stay in the same room, and want to know if you give option to upgrade the room to 2 queen size bed and how much is the price difference.
Dear AK,
We would like to inform you that our rooms come equipped with two full sized double beds with plenty of room for four people.
The tour package does not offer the option to upgrade the beds, but you can request for bed type upon check in at the hotels subject to price increases and availability.
Best Regards,
Darren
Customer Service Rep
Hi there
We are wanting to book this tour for August... we want to see Alcatraz inside and out - does the optional extra san fran tour include this? Otherwise is there enough free time that afternoon for us to get our own tour for Alcatraz?
Thanks!
Dear Ana,
Please be advised that the optional San Francisco city tour will only cover the city of San Francisco, however your free time during your stay in San Francisco will begin at 3:00PM.
Please direcly check with Alcatraz Island ticketing under your own arrangement, for their availability in order to arrange this during your free time.
Best Regards,
Nicolas
Customer Service Rep
Hello,
I am super interested in this tour and wanna take one in May! Just have two questions:
1. if I choose camping, do I need to bring any camping facility by myself (oops, I am a camping rookie)?
2. is there any option/ upgrade/ extend to this trip to include Antelope and Horseshoe bend??
Thank you!
Dear Crystal,
We would like to inform you that you do not need to bring your personal camping equipment as we will be providing all of that for you as it is included in the tour package price.
We would also like to inform you that the Antelope and Horseshoe Bend visit is only available during the winter season for this tour.
Thank you for your inquiry!
Best Regards,
Adewale
Customer Service Rep
hi, i will be in Fishkill for 2 weeks (May 2014). i was wondering if you have any 2 day, weekend tour to Nigiara Falls?
If there is none from Fishkill, where is the nearest departure location? Thks
Dear Harizan,
Regretfully, we do not offer pick-up locations from Fishkill, New York.
The closest pick-up location we have available from your location is at 792 U.S 46, Parsippany, NJ 07054 at 8:50am, which is about an hour and 10 minutes from Fishkill.
Best Regards,
Jane
Customer Service Rep
Hello, we want to visit Alcatraz Island. Please,2nd day what time is free time? until what time? and if we haven't enough time for Alcatraz, if we don't the visit to Stanford University and we prefer Alcatraz and search our transport ourselves to the hotel in Union City or San Francisco for this tour, it's possible?? Thanks for your answer.
Dear Sergio,
We would like to inform you that the free time you are given on this tour on the second day will begin at approximately 3pm and will last until the end of the tour day.
Please directly check with Alcatraz Island ticketing under your own arrangement, for their availability in order to arrange this during your free time. Note that same day bookings for a trip out to Alcatraz
Island will usually not be available due to the tour's popularity.
If you wish to not participate in the second day of tour activities, please notify us in the notes section when making a reservation and we will make the appropriate adjustments for you, however be advised you will have to self-transfer to the hotel for that night.
Best Regards,
Grant
Customer Service Rep
Hi,
My wife and I want to travel to Montréal from New York.
Will it be possible to join the tour only for 2 days and 2 nights, namely June 20, 2014 and June 21? We would like to leave the tour to travel to Montréal on June 22.
Would that be possible, and if so what discount will we get?
Kind regards,
Chris Coetzee
South Africa
Dear Chris,
We are sorry that we can't allow guests to dismiss from tour group in Canada as customers officers will count the number of guests when crossing the borderline, requiring all the guests to return back to New York.
Thanks.
Best Regards,
Molly
Customer Service Rep
I wanna go to Las Vegas on June 8 ,2014 ... And I stay at crown plaza hotel , Lax . And Can u pick up from the Hotel ? How far from the hotel going to pick up area ? Thank u
Dear Didik,
Regretfully, the tour does not offer LAX start locations, but you can take the shuttle from the below pickup locations:
7:15am San Gabriel, 412 W. Valley Blvd , San Gabriel CA 91776
7:30am Monterey Park (In Front of superco), 221 N.Atlantic Blvd., Monterey Park, CA 91754
8:15am Rowland Heights (99 Ranch Market), 1015 S Nogales St, Rowland Heights, CA 91748
It is more than 30 minutes' drive for your hotel to pick up locations.
We recommend you to book this shuttle service which offers pick up from LAX airport instead:
https://www.tours4fun.com/los-angeles-and-las-vegas-shuttle-bus.html
Best Regards,
Justin
Customer Service Rep
On the itinerary, I don't see a spot for the Lido show in Paris. Is there time for that? If so, which day can that show be seen? Do we have to buy the tickets in advance? or can we buy it when we are there? Please let me know. Thanks!
Dear Twinkle,
We would like to inform you that your tour guide will schedule enough time for you to enjoy the Lido Show in the tour itinerary, and depending on traffic and scheduling conditions, you will be able to experience the show on the 3rd day of the tour.
Please be advised that these tickets may be purchased directly from the tour guide for 135.00 Euro per person.
Best Regards,
Lamar
Customer Service Rep