I booked air fare to Paris on 8/4, I plan to attend the tour on 8/16. After buying ticket, if any unexpected reasons like fly is cancelled or delayed due to weather, or I have medical issue that prevent me to arrive to Paris, can I get full refund without any cancellation fee. How can I get the refund
Dear Terry,
The below cancelation fees will be assessed for the tour you are interested in.
1-9 Days Prior to Departure Date -100% of Reservation Cost
10-16 Days Prior to Departure Date -50% of Reservation Cost
17-47 Days Prior to Departure Date -30% of Reservation Cost
More than 47 Days Prior to Departure Date -10% of Reservation Cost+85.00 Euro.
Best Regards,
Natsu
Customer Service Rep
Hi,
I'm planning to take this tour alone, but I come from San Francisco with 2 airport check in luggage. Enough space at the bus compartment to allocate my 2 luggage size?
Dear Teong Tatt Lee,
Thank you for your interest with Tours4fun.
Each guest is allowed 1 standard size luggage and 1 carry on bag.
Best Regards,
Victor
Customer Service Rep
Hi:
Is there any tour that starts and ends (pick-up and drop-off) close to Cape Liberty Cruise Port and visits Washington, DC. We would like to take a tour before a cruise, already reserved.
Thanks.
Dear Carlos Felipe Sanchez,
The closest pickup location to The Cape Liberty Cruise Port in Bayonne, New Jersey is New Jersey 7:00am Ramada Plaza Hotel Newark, which is only around 4 miles distance. But the tour will not drop off at this point.
Drop-off location:
New York, In front of HSBC Bank, 39-10 Main St., Flushing NY 11354
New York, Chinatown, 48 Bowery Street, New York NY 10013
Best Regards,
Jeccy
Customer Service Rep
Hi, For the tour code 208-5720:
We are confuse about the Niagra falls visit on day 6: Will we travel to Canada side also or just US? Do we need passport, Visa or NOT?
___ On the summary page "US side only: A Canadian visa is NOT required to join this tour."
___ on the deatails page, Day 6: "After, you will travel back to the U.S..."
___on the map, US only side.
___On the Special Notes:"A visa is not required for U.S. citizens. However, please bring your Photo I.D and proof of citizenship (U.S. birth certificate or naturalization certificate) for re-entry to the United States. A passport is highly recommended.
Dear Sirs,
I am travelling with a 73 years old senior citizen. We will arrive in Chicago on 13 Sep 2014. Plan to arrive in Denver on 16 Sep 2014 morning by Amtrak.
We are interested in your tour code 2-120 (6-Day Mt. Rushmore & Yellowstone Bus Tour Package (With Airport Transfer in DEN) at $488/person. I would like to know whether :
1) pick up could be arranged at Amtrak Train Station, Denver.
2) end our trip at Salt Lake City as I will be taking Amtrak to San Francisco.
Dear Wai Ling Ho,
On Day 1, the tour will only offer pickup from DEN airport at 11:30am, if you are late or arrive by train, you have to self-transfer to the tour hotel.
If you choose to end at Salt Lake City it means you will forgo the rest tour, and you have to self-dismiss at Salt Lake City with no revisions to the tour reservation price.
Best Regards,
Jeccy
Customer Service Rep
We live in Honolulu, so we are flexible.
We are interested in one of the weekly cruises with the Pride of America, Hawaii islands.
Question: Is there a last minute booking for two persons, my wife and myself, and what would be the price?
Aloha, Otto Mutzbauer.
Dear Prof. Otto Mutzbauer,
We suggest you book the cruises weeks before to guarantee the seats, we may not confirm the seats if the date is too close, and price is subject to re-confirm when processing your order.
Best Regards,
Jeccy
Customer Service Rep
Hi, I'm ready to book your tour, but before i need to know when approximetely starts our free time in San francisco and how much free time we will have? I really need to know as i want to visit alcatraz also the day we will be in the city.
Thanks so much for your answer in advance)))
Ready to book)))
Mike
Dear LEDENEV MIKHAIL,
Usually, you will have free time in the afternoon on Day 2, tour guide will arrange some optional tours for you to choose then, but it will not go to Alcatraz, if you want to go to Alcatraz by your own, please check with the tour guide first.
According to our experience, Alcatraz cruise schedule is not available for this tour, as it will return back late.
Best Regards,
Jeccy
Customer Service Rep
Dear Rudy,
Currently we do not offer any parking services. For your convenience, we suggest you look for parking structures or have someone pick you up and drop you off at the location.
Best Regards,
Natsu
Customer Service Rep
Dear Rizaldy,
The tour will follow a circular route along the Seine stopping at the Eifel Tower, the Champ De Mars, Musee du Louvre, the Notre Dame, the Musee D'Orsay, the Galeries Lafayette, the Champs Elysees, the Grand Palais, and the Trocadero. The closest stop to the Neptune hotel would be the Notre Dame stop which is about 15 minutes away (drive time) from your hotel.
Best Regards,
Steve
Customer Service Rep
Dear Justin Paulissian,
Unfortunately we are sold out for Alcatraz in the early days of July.
The next available date will be July 19, 2014
***Please note: Alcatraz Island is a popular San Francisco attraction, therefore we recommend booking Alcatraz Packages as soon as possible. Alcatraz tour will take place in the morning and once we confirm an Alcatraz package, Alcatraz tickets are non-refundable. Please contact us to confirm whether a Alcatraz ticket is available on the day you choose, if it is not available, we will refund your Alcatraz ticket fee.
Best Regards,
Justin
Customer Service Rep