Dear Zaimi,
The tour itinerary and route followed will not require participants to enter the United States.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, and then click on "BOOK NOW". After that you will be processed to checkout.
Thank you for your inquiry.
Best Regards,
Keyven
Customer Service Rep
Dear Maria,
Thank you for your inquiry,
We do not provide accommodation for any type of vehicles.
Please check locally for this service.
Best Regards,
Tom
Customer Service Rep
Dear Izleen,
Additional payable fees on tour not included in the reservation price are listed below for your convenience:
Service fees for bus driver& tour guide (suggested at USD 10 per person)
Personal Expenses
Entrance fees and optional tours (rates vary from season to season; only the price at the ticket booth / box office is final)
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, and then click on "BOOK NOW". After that you will be processed to checkout.
Thank you for your inquiry.
Best Regards,
Keyven
Customer Service Rep
Hi,
We are thinking of joining this tour. Do you offer buy 2 and get 2 for free so we can bring the family with us?
We would like to take our elderly mother who has a bit of mobility problem. Can we take a wheelchair on the bus with us?
If we are joining this tour, we'd like to know the meeting point so we can book the night before in the same hotel.
Do we get dropped off at the airport after the tour?
Thank you. Appreciate your reply to this.
Dear Elizabeth,
We are not currently offering a buy 2 get 2 free discount for the 3 day tour package.
You can bring a foldable wheelchair but please inform us by including a note in the reservation request section if you plan to take one on tour.
You are able to select one from two of the meeting points available:
8:15AM Renton Red Lion Hotel 1 S Grady Way, Renton, WA 98057
7:45AM Seattle China Town 502 S. King St. Seattle WA 98104
The drop-off locations would be arranged right back to the meeting points and we will not be able to arrange an airport transfer out after the tour.
Thank you for your inquiry.
Best Regards,
Victoria
Customer Service Rep
I am interested in the 5 day tour from Toronto to montreal quebec Ottawa & Niagara Falls from sept 4 to 9 2017. Would like to know if I can check into crown plaza airport hotel on my own . I will be in Orangeville from 31 august awaiting for an early Reply Sincerly mary
Dear Mary,
Please note that hotel information during the tour is subject to final confirmation. We can only confirm which hotel we will use prior to the departure date.
You can self transfer to the first night hotel. Please leave us a note when booking online regarding this so that we can inform our local tour office accordingly.
Thanks for your inquiry.
Best Regards,
Enny
Customer Service Rep
Hello, is it possible if I join the tour from Milan?
If yes, what time will the tour be arriving in Milan from Lucerne and where exactly in Milan can I join the tour?
Thank you.
Dear Michellia,
You can choose to join the tour from Milan with the pickup time and location provided upon confirmation of your reservation.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, then click on "BOOK NOW".
Include a note that you wish to join in Milan in the reservation request section to allow us to arrange this for your booking.
Note that we will not revise the tour price if you choose to join the tour from Milan.
Thank you for your inquiry.
Best Regards,
Victoria
Customer Service Rep
Hi!
I like to book for 3 adults and can we stay in one room?
For Product Code: 56-60898, can we arrive Paris on 4th August and join the group?
Thank you
Dear Boon ,
Most of our European tours can only accommodate 2 travelers in 1 room.
For 3 guests, you will need to book 2 rooms.
Thank you for your inquiry.
Best Regards,
Keyven
Customer Service Rep
I plan to join tour code3462-328318 with my daughter on June 21, 2017. But, I can't change the guest to 2 guest. Can I book for 2 guests in 1 booking or I have to make 2 bookings for 2 guests?
If we booked this tour code, it's guaranteed to proceed, right?
Thanks & BRds,
penchan
Dear Penchan,
You can place a reservation online for as many as 6 rooms with up to 4 guests assigned per room. You can book for 2 guests in 1 reservation in 1 room.
Upon confirmation of your reservation, the tour should proceed to depart as scheduled.
Thank you for your inquiry.
Best Regards,
Vicky
Customer Service Rep
Dear representative,
I am interested in this tour, we are 2 adults and 1 child (7 years old) but I am not able to include the children in the reservation.
10-Day Northern China Tour Package: Datong - Jincheng - Jiaozuo - Jinzhong - Pingyao - Yingxian - Great Wall (Product Code: 4810-399154)
Please let me know what I need to do.
Thank you,
Carina
Dear Carina,
On the website, you would select the date of your departure, number of rooms and you can then select how many adults and children. It will then calculate the total for all 3 guests. Note that the maximum occupancy per room is 2 guests. For your reservation, you have to option of booking 2 rooms.
You can also initially book for 2 adults in one room, and we can add on your child to the room charging the additional child fare after adjustments are made. When placing your order online simply include the name and date of birth of the child traveler you wish to add to your room and we will make the necessary price adjustments when processing your reservation.
Thank you for your inquiry.
Best Regards,
Victoria
Customer Service Rep
Dear Juanita,
There are different locations that you can select for your pick-up. Here is a list of times and locations:
7:00AM Brooklyn In front of HSBC Bank (Pick-up only, no drop-off)
6102 8th Ave & 60st Brooklyn, NY 11220
9:00AM East Brunswick (only Tuesday/Thursday/Saturday) In front of the Voi Salon & Spa (Pick-up only. Drop off at Jersey City. )
253 NJ-18, East Brunswick, NJ 08816
8:15AM Jersey City Acme Market (Located in Newport Plaza the same plaza as Best Buy)
125 Eighteenth St, Jersey City, NJ 07310
7:00AM New Jersey In front of the Voi Salon & Spa (Only available on Monday/Wednesday/Friday/Sunday during 4/1/2017-10/31/2017. )
253 NJ-18, East Brunswick, NJ 08816
8:45AM New Jersey(only Monday/Wednesday/Friday/Sunday) Top Quality Food Market(pick-up only, no drop-off) (Pickup only. Drop off at Jersey City or Manhattan- Chinatown.)
828 Us-46, Parsippany, NJ 07054
7:00AM New York Flushing, Asian Jewels Seafood Restaurant
133-30 39th Ave, Flushing, NY 11354
8:00AM New York Chinatown (Manhattan NYC)
75 Chrystie St, New York, NY 10002
Thank you for your inquiry.
Best Regards,
Victoria
Customer Service Rep