A friend of mine and I are interested to take this tour (6-190, probably on May 23, 2015 and we have some questions:
- What is the latest date to register for the tour?
- What is the cancellation fee, should we have to cancel?
- We noticed that in the description of the attractions, twice, it is indicated "Yellowstone Park Optional", what does it mean? We are confused, since the tour includes Yellowstone National Park, would please clarify. Also, does your company has a telephone number, to call, should we need it?
Dear Ana Panameno,
Thank you for contacting tours4fun!
We would be happy to assist you in answering your questions.
1. We recommend booking your tour as soon as your travel dates are finalized. Reserving closer to the tour's departure date increases the risk of non-availability for the seats for your desired tour's travel date. We also need time to process your reservation request.
The earlier you submit your payment, the more time we have to fulfill your request.
2. Please visit the following link to view the cancellation policy: https://www.tours4fun.com/cancellation-and-refund-policy.html
3. This tour will visit Yellowstone Park. The "Optional" notice you are referencing means that while at the park, the tour guide may offer an extra attraction you can visit there, which will require an additional cost, payable directly to the tour guide.
You may phone 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Tiffany
Customer Service Rep
Dear Surekka,
Thanks for your inquiry.
Regretfully, we will not be able to drop off at your hotel. We can drop off at LAX or Chinatown Senior Citizen Center, 600 N Broadway, Los Angeles, CA 90012. Please arrange your own transportation after the drop off.
Best Regards,
Blaire
Customer Service Rep
Dear sasi,
Thanks for your inquiry.
Customers will be dropped off at LAX airport around 7:30pm and also depending on weather and traffic condition on that day.
Best Regards,
Emma
Customer Service Rep
Hi, your search result says this tour is on "Buy 2 get 1 Free" promo. Does it only apply on particular dates? If we book for 2 people, how do we get the free third one? Thanks
Dear Alf,
The buy 2 get 1 Free is when the 3rd person joins the same tour for free, sharing the same room as the first 2 paying guests. You do not need to book a particular date for this offer as the system will automatically apply the discount when booking online.
Best Regards,
TeTe
Customer Service Rep
Dear Dina,
Thanks for your inquiry.
Regretfully, we do not have any Mt.Rushmore tours in March. The tours will be available from late April to early October.
Best Regards,
Blaire
Customer Service Rep
Do your guide speak and explain every thing in English all the time during tne tour? I think that you are Chinese company and most of your customers are Chiness but I can not understand Madarin as I am Thai. I therefore have to ask you this question to ensre whether I can join your tour or not.
Dear customer,
Thanks for your inquiry.
This tour is escorted by a bilingual tour guide and/or driver guide(English/Chinese). Tours and/ or languages may be combined to operate this tour depending on the number of passengers who have booked a particular departure.
Best Regards,
Emma
Customer Service Rep
Dear Mary,
Regretfully we don't provide Cantonese speaking service for this tour. This tour will be conducted in both Chinese Mandarin and English.
Best Regards,
Enny
Customer Service Rep
Hi, I am interested in this package for travel in September. Before booking, I would like to clear some doubts:
1) How far in terms of travelling time is the desert hills premium outlet from the hotel listed on the first day?
2) On the last day of the tour, where will we be alighted at in LA? Is it Lax Airport?
3) On the last day, I would like to check into Morongo Casino Resort and Spa hotel? Is it possible for us to end our tour at a destination that is close to this hotel?
4) For 3 persons travelling, and if we choose the option disneyland for day 2, we will only need to top up $123 on top of the $848? Do we pay this additional amount for 3rd pax during booking or at the start of tour?
5) For 3 pax travelling, there is triple sharing option for hotel rooms?
6) What is the weather like in September?
7) It is stated that we have the option to pay for meals that guide arranges? What sort of meals are these?
Thank you!
Dear Shamini,
1) Regretfully we will not be able to provide you the accurate information as we don't know which hotel it will be yet. We have listed some regular hotel names in the itinerary area, we suggest you to have a look on Google map for a rough idea of the distance. Once we confirmed the hotel information, we will be able to provide you an accurate information regarding the distance.
2) The drop-off location on the last day is at LAX airport and the pickup locations of the tour below,
https://www.tours4fun.com/skywalk-las-vegas-3-day-tour.html
3) Regretfully we will not be able to drop you off at Morongo Casino Resort and Spa hotel. The closest drop-off location would be Best Western Executive Rowland Heights, 18880 E. Gale Ave., Rowland Heights, CA 91748.
4) You will need to make the full payment for all three of you When you make the booking online. The price for triple occupancy for each guest is $607.00. So the total price is $1821.00. "Buy 2 Get 1 Free" promotion has been calculated in this price.
5) There will be 2 full-sized beds equipped in each of our standard hotel rooms. The maximum capacity of each of room is 4 passengers.
6) We suggest you to check weather information prior to the departure as this tour covers many cities and attractions. The weather condition may vary.
7) There will be many Chinese restaurants arranged for meal stops. But please double check with the tour guide for the options.
Best Regards,
Enny
Customer Service Rep
If we start the 7 day National Parks tour from Vegas instead of LA and leave the tour in Vegas instead of LA, is there a discount in the cost of the tour? We don't need any accommodations in Vegas.
Dear Susan,
Thanks for your inquiry.
The tour price will remain the same if you choose this tour start from Las Vegas instead of Los Angeles. The tour package will be arranged in a way that will require the group to stay at the hotels booked for the tour package participants.
The pickup location and time in Las Vegas will be as following. Please choose one pickup loaction accordingly when you book online.
1:30pm Las Vegas Airport Terminal 1, 5757 Wayne Newton Blvd, Las Vegas, NV 89109
1:30pm Las Vegas Airport Terminal 3, 5757 Wayne Newton Blvd, Las Vegas, NV 89109
3:30pm Stratosphere Casino Hotel Las Vegas(Buffet Area), 2000 Las Vegas Blvd S., Las Vegas, NV 89104
Best Regards,
Emma
Customer Service Rep