Hi there, I am trying to book the 8 day tour Product Code: 2-5609. I'll be starting and ending my tour from LA station and wanted to know if you will be dropping off at LA station or not. I can't find any clear information in "meeting point".
Hello Vai,
Drop offs will be arranged back to Union Station in downtown Los Angeles.
Thank you for your inquiry.
Best Regards,
Kyle
Customer Service Rep
I am trying to reach your representative on phone, I want to know that are you booking for tour? I am interested to book a tour no: 2-322395.
Please also let me know how to reach your office on phone.
Dear Ashok,
Thank you for your inquiry.
Kindly note that we are unable to answer your call due to limited staff.
Please do reply on this email for us to assist you.
Best Regards,
Junnie
Customer Service Rep
Dear Jansullivan,
Thank you for your inquiry.
You can coordinate with your tour guide on the last day of the tour.
Best Regards,
Junnie
Customer Service Rep
Dear Khuong,
Thank you for your inquiry.
Please refer to the cancellation policy of this tour:
Cancellation and Amendment Policy :
As Yellowstone tours are likely to be sold out, we will reserve bus seats once you make a reservation. Any amendment will be assessed with a $30.00 amendment fee.
Once confirmed, 30% of the tour fee will not be refunded if canceled. 50% of the tour fee will not be refunded for Yellowstone cabin tours.
* 8-14 days prior to departure: 50% penalty
* Within 7 days(working day) prior to departure or cancel/change on the trip: No refund
Best Regards,
Junnie
Customer Service Rep
Good afternoon:
We are Sergio and Sara, a couple visiting USA this summer from Spain, Europe.
We are highly interested in the 7-Day Yellowstone National Park, Grand Tetons and Bryce Canyon Small Group Camping/Walking Tour. But we have some doubts about the dates: we are available from 19th July and 15th August. What can you offer us in that range?
Another question that you may clear us is about the cancellation policy. Due to the Covid situation, is it possible to extend the dates of cancellation? In spite of we are already vaccinated, please note that we are not sure yet if the borders would be open. Any suggestion or advice?
Thank you so much for your attention. We are expecting your answer.
Regards,
Sergio and Sara.
Dear Sara,
Thank you for your inquiry.
The tour is available for booking online for August 8th.
Kindly note that we will be unable to alter the cancellation policy for this tour as each tour comes with its own policy to be followed. This is especially true to our multi-days tour.
Kindly refer to the link for your tour option: https://www.tours4fun.com/tours/yellowstone-national-park/departure-07-August-2021/?s=kw
Best Regards,
Junnie
Customer Service Rep
Product Code: 2-121 -Inquiring about this tour. Is this tour available on the dates mentioned in the brochure. could you provide break up of the charges that are mandatory.
Dear Richard,
Thank you for your inquiry.
Please refer to the link for the list of the excursion and the price: https://www.tours4fun.com/ational-park-mt-rushmore-yellowstone-tour-7-day.html#itinerary
Kindly note that the tour is available for booking online. The tour will be departing every Wednesday of the month.
Best Regards,
Junnie
Customer Service Rep
Dear Shirley,
Thank you for your inquiry.
Please note that we are still waiting for the updated calendar for our Yellowstone tour.
Kindly check back with us every now and then for the updated schedule.
Best Regards,
Junnie
Customer Service Rep
Hello if I book this tour starting in LA (Coronavirus Restricted State) and finsihing in Salt Lake city (Not a Coronavirus Restricted State) will I avoid the NYC 14 days quarantine?
thank you
Dear customer,
Please note that we will depend on the government guidelines for us to operate the tour.
If the destination will require a quarantine, usually, our local office will advise you before confirming your booking.
Best Regards,
Junnie
Customer Service Rep
Hello I am interested in this tour, I would book for mid August, first of all I would like to know if the Yellowstone/Grand Canyon sites are already open for visitors and if yes when I will know with 100% you will accept my booking? I do not want to book flights and hotel before you accept my reservation. Can you cancel the tour anyway after you have accepted the reservation?
Thank you,
Aleksandra
Dear Aleksandra,
Please note that both attractions are currently open for booking.
Kindly note that all tour dates are subject to confirmation. We will not confirm your tour if it will not operate.
Best Regards,
Junnie
Customer Service Rep