Language
English
Spanish
Chinese
88%
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent
I made reservation for this tour online with no option to choose the tour group language. And on the day of tour, I was put to a Chinese language group tour, while I don't speak Chinese at all. The first guide (his name Jerry? I don't remem..ber) who met me and my friend @ pick up point was so unfriendly. Fortunately Jake the 2nd guide (we were transfered to other group in Sacramento) willing to speak and translate to English what he told to group in Chinese. Read full review
The tour was great and tour guide was very knowledgeable about the places we visited. Driver was very efficient and polite. He can also be a medic and had emergency supplies. One of the tourists twisted her ankle and driver bandaged her ..foot and she was able continue with our hikes in the park. The only problem is when the bus makes a pit stop. It is chaotic trying to get off the bus because everyone is scrambling to get off the bus right away and you just can't get out of your seat even if you are seated in front. Also, it would be helpful if people who join the tour would know beforehand that the tour will involve some hiking so they can come prepared and bring proper shoes. Perhaps more info should be given on the description of the tour..what to wear, whether the tour will involve hiking or just plain walking. This helps to avoid any injuries. But overall I had great fun and enjoyed the tour. Read full review
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