Our original booking was sold out. We were given the option of 2 other times, both costing more money. We booked another time and was charged for it. A few weeks later I noticed an additional charge for the original sold out tour. We called.. and requested the charge to be deducted. Not sure what would have happened if I didn’t notice that additional charge of 130.00. I feel we should have been given 10.00 credit for your error in double charging us for both tours and the inconvenience of us having to call you and informing you of that extra 130.00 charge.Read full review
Really enjoyed our guide I-lisa. She's a beautiful Navajo guide who gave us a historical background review of the canyon. Antelope canyon itself was extremely busy. There was multiple groups present at the same time. We chose the popular hi..gh noon time but once in the canyon itself we discovered the time when the sun rays peaked into the canyon was more around 10am (that was disappointed) but we still had great shots. Tour lasted at the most an hour and 20 minutes.Read full review
Our tour guide leo was amazing. So knowledge and he even showed us how to take good pictures of the canyon. We booked a ticket for 4. Due to family emergency 1 couldn't make it and we were aware that there's no refund. But the tour was a..mazing and we didn't care if we didn't get refund. Worth every penny. We will do it again!!Read full review
By: Jensyn Achtemeier | Thu Mar 28, 2019 at 07.08 AM
I loved the tour itself! The guide and the tour was wonderful! I didn’t feel crowded and I felt that I got a decent amount of pictures without people in them! Our guide did a great job of moving us along but also giving great information ..and photography tips! The only downside was the booking process. I don’t like that it allows you to choose any time and day and then the next day they will say whether that is available. I wish that the website would black out tours that are sold out so you can just choose, pay and prepare for the trip!Read full review
The tour itself was great, the issue was that my credit card information was compromised by your site and someone tried to charge $1800.00 on my visa I used on your site to book my tour. Thank goodness my bank stopped the charge and notifie..d me right away. Your company should provide better protection of customer credit/payment information.Read full review
Our tour guide Quinton was very knowledgeable, answered all my questions, took great photos and was very nice. Excellent at his job. I am however disappointed that I was not refunded for the child ticket I was able to use.
canyon was great. only complaint was that we felt rushed through. lots of groups in there at the same time and the tour guide behind us was pushy for us to not stop to take pictures. our personal guide was great just wished it wasnt so crow..ded and rushed.Read full review