One of the driver was rude. The tour guides were not able to speak understandable English. We were taken to eat same Chinese buffet everyday in 4 day trip. Buses were stinky. I’m giving 2 stars instead of one because I’m happy with the ..hotels that were provided.Read full review
En general el tour es bueno y el guía fue muy amable, sin embargo hago algunas sugerencias que podrían mejorar la experiencia de los participantes:
1. En la página antes de hacer la compra se debería especificar que países requieren v..isa para pasar a Canadá, y en caso de no tenerla cual es el plan.
2. En el lado Canadiense el tour ofrece un buffet basta te completo en el Sheraton, sin embargo para el lado americano solo se cubren 15 dolares en HardRock que no alcanzan ni para la mitad del almuerzo, deberían hacer que sea equivalente.
3. Nosotros hicimos en el lado americano la atraccion Caverns of the winds, sin embargo por poco y la perdemos porque el guia no nos avisó de su existencia. Al llegar de regreso descubrimos que habia otra caida de agua que habriamos podido visitar pero realmente falto informacion.
4. Algo que debe cambiarse es la hora de regreso, nuestro vuelo era 5 pm, entonces llegar a las 4 pm habria sido perfecto dado que ya estaban los pasabordos impresos y nadie tenia equipaje de bodega, sin embargo llegamos al aeropuerto a las 3 pm, esa hora habria podido usarse en ver las cataratas porque ademas el dia estuvo bastante nublado, de hecho el comentario de los del lado canadiense es que no habian visto nada... por fortuna desde el lado americano logramos verlas.
5. Notificar en que fechas del año el paseo en el barco Mistery esta funcionando, porque se supone que el tour lo incluye pero por fecha no estaba disponible (aun habia hielo).Read full review
Everything worked well for this excursion. The falls were wonderful with a good buffet lunch. Our driver was very knowledgeable and showed us lots of view points. However, our flight was delayed by 7 hours on the way back to jfk..........
By: Oswalber Fernandes | Fri Mar 08, 2019 at 03.05 PM
Everything was very good, except our guide.
His English was much worse than mine, and I am Brzilian non english native speaking.Sometimes was hard to understand him. He is chinese.
This point should be inproved.
This experience was the highlight of my holiday. We were very lucky that there had been a snow storm a couple of days before we visited Niagara Falls, which made the scenery even more sensational. Our tour guide was fantastic, the lunch wa..s excellent, and the format of the day was fantastic. We view the falls from below, behind and above. I totally recommend this tour.Read full review
1. There’s no proper vegetarian option. We are being confused. I suggest You tell future vegan customers properly and factfully. We are vegan and are told there’s vegetarian options in advance. In fact, on the day of tour, we are upd..ated that there is either Chinese buffet or others. Others mean we had to find restaurants by ourselves when others are eating Chinese buffet during the 45min lunchtime.
2. Buffet have no refill of vegetables and we didn’t have enough vegetables before the lunchtime finished!!! There’s only 2-3 vegetarian dishes in the buffet restaurants. This happened many times. The worst case was in Ottawa. For 15-20 min, there’s no non-meat option and lunchtime was only 45min. We barely ate anything. Tour guide knew the kitchen is slow and could have let us pick vegetables first, before other 40 travellers took the vegetables but they are meat eaters.
2. I am demanding a refund worth of two meals because we barely ate anything and could have eaten a lot better.
3. The service fees, etc that we paid in cash on the bus worth CAD 232 per head for 29,30,31 Dec and another CAD 81 for 1 Jan. the total cash payment is more than the tour cost I paid online. This is very tricky and confusing. I wouldn’t have chosen your tour if I knew the total costs become so high. Plus, we are from HK, why could u expect us to bring so much cash when it’s a tour????
4. I knew you have written down all these costs in the lengthy Terms and conditions, why didn’t you give me a total cost payable in cash? In this case, I could have made a better decision - not joining your tour.
5. I am disappointed by Tours4fun and I considered not joining tours of you. You see in my profile that I joined Yellowstone park tour not once but twice. The reason was that I like the tour. But this time, the Toronto east tour has ruined my impression.
6. Tour guide Leo Yu is a very nice and considerate tour guide who is patient and professional. Driver Mr Ben lau has taken care of us and given us a safe trip. Other than these two gentlemen, I could think of nothing good about this trip.Read full review