My husband and I recently took the Grand Canyon West Rim W/Adm& Hoover Dam One-Day Tour on Wednesday, June 26, offered by your company Tour4Fun. This was a trip of a life time. However, our memories will forever be shattered because upon ..returning from the Grand Canyon and Hoover Dam, the driver Wayne, decided he would not bring us back to our hotel, the MGM Grand, but would instead drop us off at the MGM Park which was several blocks away.
There was apparently some construction which precluded the bus from picking tourist up at the West Wing Bus Tour Lobby of the hotel on 3799 Las Vegas Blvd. S. It is my understanding from the MGM Grand Hotel, and according to the Las Vegas Department of Transportation, that there was no construction which would have hindered the bus from returning us to the front entrance of the MGM Grand Hotel which is where the tour bus picked us up that morning.
We selected the MGM Grand Hotel because it was one of the hotels listed on your website as a meeting point. Once again, there was no majeure which would have prohibited the bus returning us to the MGM Grand Hotel.
Distressed customer,
Felecia LintonRead full review
El guía intentó estafarnos en más de una ocasión intentando cobrarnos por extras que no existían. No sabía responder a las preguntas sobre la ruta, no hizo paradas contratadas como los Joshua Trees a pesar de que todos los clientes pe..dimos que parara en dos ocasiones, no paró ni a la ida ni a la vuelta. Sólo buscaba sacar beneficio. Quiso cobrarnos por la entrada al skywalk 20 dólares más de su precio real... y así todo el viaje... Tuvimos que organizarnos solos para poder entender qué estábamos viendo buscando en google, preguntando a otros guías qué ruta teníamos que seguir en el GC y cómo funcionaba el itinerario... Además, dejó tirados a 6 pasajeros del autobús que tuvieron que coger un taxi hasta la primera parada, nunca nos explicó por qué nos hizo estar 1 hora parados dentro del autobús en un aparcamiento esperando por estos pasajeros que cuando llegaron nos explicaron la situación. Al estar 1 hora parados en un parking por su incompetencia luego se saltó la parada más especial dejándonos sin la foto del viaje. Esta excursión fue una COMPLETA ESTAFA.Read full review
The guide was kind and very knowledgeable. The bus was comfortable enough. The actual tour was nice as well, they had it organized, but not too structured.
Tour was nice but bad experience with pick up and driver no communication with driver and driver left 5 persons. And than we all taken Uber till hoover dam to join tour. It costs us $125 which was given 75$ for 3 other person and 50$ for ou..r account. The 3 persons paid partly so in final settlement they reduced 75$ and paid but mine trip for 2 was filully paid in advance.. contacting Tours4Fun they are not willing to pay and putting all on us. Where as the situation with other passanger was also same and can't contact driver during 6.30 to 7.30 our pick up time was 6.40.. I wrote to Tours4Fun full details hope they should resolve the issue.Read full review
Pleasantly surprised, better than expected, well organized, very thorough, and detail oriented. Def will recommend! Only thing was reserving online was bit confusing at first but figured it out.
There was a lady touring with our group who seemed to be an extension of Chinese Tours, but we weren't introduced to her. When she boarded she allowed her group to get water and didn't offer any to the rest of us. She also spoke separately ..in Chinese, to her group after we were all given specific instructions. After the tour was completed and we were headed back to our drop off points, the driver made a special stop for her group at a mall which was not part of our itinerary. We didn't appreciate being treated like second class citizens during this tour.Read full review
Well organised and scheduled! Plenty of time to see Grand Canyon. Stopped to Hoover dam on the way. Denis was informative and entertaining guide. Thanks! Kiitos!