Infants and small children can ride in a pram or strollerPublic transportation options are available nearbyInfants are required to sit on an adult’s lapNot recommended for pregnant travelersNot recommended for travelers with poor cardiovascular healthSuitable for all physical fitness levelsAudio guidance in English, Spanish, French, Italian, German, Portuguese and UkraineFree Wi-Fi service on the busYou may state any specific dietary requirements when you booked the tour with lunch.Itinerary order is subject to change depending on traffic, weather or any operational reasons.If any of the visiting places is closed, we will try to attend an alternative place.The lunch/restaurant may change due to operational reasons.Some time schedules are based on 2025. They may be adjusted in 2026.Please note that you will not be able to bring a large luggage that exceeds the total height, width and length of 160cm onto non-reserved cars of the Shinkansen. (E.g. 80cm x 50cm x 30cm)If you have a JR pass, please book our "Return by Bus" product (https://www.viator.com/tours/Tokyo/Mt-Fuji-and-Hakone-1-Day-Bus-Tour-by-Bus/d334-28575P39)Customers who need each options will be charged more for changes on the day, therefore please select with lunch option or Bullet train option in advancePlease let us know your booking numbers and total number of people before the tour if you have several bookings or if you have booked separatly.Due to the weather conditions, traffic conditions, or suspension of operation, we may have a possibility not to achieve all the activities. The tour will be attending to following alternative places or giving out a gift as a compensation depending on a situation at that time. Refunds will not be given for these changes. (Swan Lake Cruise Ship on Lake Yamanaka, Lake Ashinoko sightseeing boat, Odawara Castle, Oshino Hakkai, Hakone Sekisho, Minaka Odawara, Fujisan World Heritage Center, Hakone Shrine)If you are late for the tour start time, you will not be able to join the tour mid-way.We will attend an alternative place instead of 5th station due to traffic regulation of Mt Fuji hill climb on 7th June.Please handle the loading and unloading of your luggage from the trunk yourself. (Including wheelchairs, stroller etc..)The buffet offers the same menu for all guests, but there are dishes that vegetarians and those seeking Muslim-friendly options can enjoy. However, please note that we do not cater to following dietary requirements: Vegan, Halal, Pure vegetarian, Gluten free, and Allergy-friendly meals.All weekend and Japanese public holiday tours will depart only from Shinjuku at 7:30 to avoid the traffic congestion.Not recommended for those suffering from asthmaCancellation Policy: For a full refund, cancel at least 24 hours before the scheduled departure time.
The time we mentioned in the itinerary is for reference only. Please refer to your guide on tour for the actual arrangement. The visiting order and duration might be changed according to actual and practical situation for better service.
This tour/activity is overseen by a select local operator in the region. Upon booking your tour or activity and after receiving confirmation, you will be issued an e-ticket detailing the local operator's name and contact information. If you require assistance finding a specific tour, please contact us for more information.