Experience the Magic of Nichupte Lagoon in Cancun on the Clear Boat Tour

Is it necessary to bring the voucher?
It is necessary to bring the voucher as proof that you have purchased, and the number of passengers. It can be shown in digital format: Smartphone or tablet.
Do I need to bring a passport?
It is not necessary to bring an original passport, we know that many travelers don't like to bring the original passport. In that case, you can bring a copy of any other document that identifies you.
Where is the meeting point and at what time?
Depending on the location of the hotel, we will provide a meeting point and schedule. In the case of activities that include transport from hotels, we will provide them with the schedule for pickup from the hotels, 12 hours before the activity.
Does my child of 3 years pay?
The age of infants who do not pay will be specified in each tour, and when they sit on their parents.
Is transport service included from the hotel in the contract package?
Transport is included if the activity mentions "inclusions." Upon finalizing the tour, they will be taken to the meeting point where they were picked up.
Is it possible to reschedule in case of rain or bad weather?
It is always possible and is advised with 24 hours advance. Our excursions are carried out with rain as well. We only suspend tours in strong storms and those that are aboard boats.
 
The time we mentioned in the itinerary is for reference only. Please refer to your guide on tour for the actual arrangement. The visiting order and duration might be changed according to actual and practical situation for better service.
This tour/activity is overseen by a select local operator in the region. Upon booking your tour or activity and after receiving confirmation, you will be issued an e-ticket detailing the local operator's name and contact information. If you require assistance finding a specific tour, please contact us for more information.
IMPORTANT: The order of the itinerary and schedules may change for reasons beyond our control, such as traffic, weather, local events or other operational circumstances. Even so, full completion of the tour will be guaranteed whenever possible.

Requisito de vacuna contra la fiebre amarilla: Si ha viajado a o transita a través de regiones endémicas de la fiebre amarilla incluyendo países de África Oriental (excluyendo Tanzania) o países de América del Sur, ya sea antes o después de su viaje, puede ser necesario presentar un certificado de vacuna contra la fiebre amarilla válido. Este requisito puede aplicarse no solo para unirse a tours sino también para ciertos vuelos o entrada a países específicos. Para más detalles, por favor consulte el sitio oficial: : Áreas de riesgo de la fiebre amarilla - Fit for Travel