5-Day Winter Canadian Tour from Calgary: Lake Minnewanka, Johnston Canyon, Banff, Lake Louise and Two Jack Lake, Natural Bridge

[Know before you book]
- Please provide accurate and complete details when booking (full name, gender, contact information, adult/child, etc.) to avoid booking errors and travel delays. For children, birthdate information is required to determine if a safety seat must be arranged in advance. Any loss or delay caused by missing information will be the traveler's responsibility.
- If you have not received your Tour Confirmation Letter at least 7 days before departure, please contact our staff immediately.
- To ensure a smooth and enjoyable trip, we strongly recommend booking optional activity tickets, meal packages, etc., at the time of reservation. No additional bookings will be accepted within 10 days before departure or during the tour.
- This is a join-in group tour. Services and standards remain the same, but itineraries may be shared with other guests. The order of activities may vary depending on the departure date.
- Hotel Standards: North America has no official hotel rating system. All hotels used are local brand hotels.
- Standard rooms in North American hotels may come with one double bed or two beds. If you have specific bed preferences, please inform us at booking. We will do our best to accommodate but cannot guarantee.
- Transportation: Vehicle size will be arranged based on group size. For groups under 24 guests, one driver-guide will serve both roles. For groups of 24 or more, a separate driver and guide will be provided.
- Safety and liability: Hotels, restaurants, attractions, and transportation providers each have their own policies. In case of accident, injury, or loss, compensation will follow the policies of the operating provider and is not the responsibility of our company.
- We reserve the right to modify or cancel the itinerary due to unforeseen circumstances such as severe weather or traffic incidents.
- We strongly recommend purchasing travel insurance to protect your personal interests.
Issues related to flight cancellations, delays, weather, or other travel safety matters fall under airline or relevant authority regulations and are not the responsibility of our company.
[Travel Information]
- If your package includes airport transfer, please provide accurate flight details and arrive at the designated meeting point on time. Incorrect information may result in missed service. In such cases, we reserve the right to charge an additional transfer fee (equivalent to a private transfer) or arrange the next available free shuttle if space permits. Each booking includes one free airport pickup and one free drop-off only.
- Depending on hotel policy, you may be required to provide a credit card as a deposit to cover incidental expenses (e.g., phone calls, laundry, meals).
- For assistance prior to departure, please contact our Chinese-speaking customer service.
- All tickets and meals must be booked in advance. No additional bookings will be accepted within 10 days prior to departure or during the tour.
- During the tour, please arrive at the designated meeting point on time. Late arrivals may delay the group. If you miss the coach due to lateness, you will need to make your own way to the next meeting point at your own expense.
- Guests may stay in different hotels during the tour. Transfers between hotels will be arranged by the guide/driver as needed—thank you for your cooperation.
- Different vehicles and guides may serve you during the tour. We appreciate your understanding.
- If you need to leave the tour midway, you will be required to sign a Tour Departure Waiver.
- Travelers under 16 must be accompanied by an adult (18 years or older).
- Complimentary activities are subject to weather, traffic, or other uncontrollable conditions. If canceled or if you choose not to participate, no refunds will be provided.
- If you have special requirements (e.g., bed type, vegetarian meals, child seat), please inform us at least 7 days before departure. We will do our best to accommodate but cannot guarantee.
Depending on your arrival time, your hotel room may not be available until the afternoon. Most hotels allow check-in between 1:00pm-3:00pm, however some charge a fee for early check-in. Please check at the hotel desk to see if you may store your luggage at the hotel if you wish to explore the city on your own before check-in.
Please Note:
1. Guests are not allowed to use a CITY PASS, NATIONAL PARK PASS and admission ticket purchased by themselves to join the sightseeing attractions included in this tour.
2. Guests who do use a CITY PASS, NATIONAL PARK PASS or admission ticket purchased by themselves, will not be offered the transportation service for that day, and will possible need to pay a penalty fee. Please consult your tour guide for details.
Language: This tour is escorted by a professional bilingual tour guide and/or driver guide (English/Chinese). Tours and/or languages may be combined to operate this tour depending on the number of passengers who have booked a particular departure.
The time we mentioned in the itinerary is for reference only. Please refer to your guide on tour for the actual arrangement. The visiting order and duration might be changed according to actual and practical situation for better service.
This tour/activity is overseen by a select local operator in the region. Upon booking your tour or activity and after receiving confirmation, you will be issued an e-ticket detailing the local operator's name and contact information. If you require assistance finding a specific tour, please contact us for more information.

Important: For bus tour, front row seats are not first-come, first-served; an additional fee is required. If you require a front row seat, please contact us in advance to check availability.