This product is sold as a package. Once your order is confirmed, the platform will reserve all products, activities, and services with suppliers. If you are unable to participate in any included item, activity, or service, it will be regarded as a voluntary forfeiture, and no refund will be issued.

Group B:
- Cancellations made 5 days or more before departure (excluding the departure day): No cancellation fee.
- Cancellations made within 4 days of departure:
1. No refund will be issued for cancellations.
2. Postponement or rescheduling is subject to availability. If you request a change at least 3 days prior to departure (excluding the departure day) and it is approved, a change fee of CAD$150/person will apply.
Note: Prepaid items (such as attraction tickets or private transfers) are non-refundable and non-exchangeable.

Group A:
- Cancellations made 12 business days or more before departure (excluding the departure day): 90% of the total tour fee will be refunded.
- Cancellations made within 11 business days of departure:
1. No refund will be issued for cancellations.
2. Postponement or rescheduling is subject to availability. If you request a change at least 12 business days before departure (excluding the departure day) and it is approved, a change fee of CAD$200–300/person will apply.
Note: Prepaid items (such as seasonal attraction tickets) cannot be adjusted or refunded.