9-Day Croatia, Bosnia & Slovenia Tour from Zagreb: Dubrovnik, Plitvice Lakes & Lake Bled

【Guide】
Please note that your tour guide might be changed once or several times during the tour. On some tours, according to the number of passengers, the service may be provided in bilingual (usually in English and Spanish), either accompanied by two tour leaders, one for each language, or a single tour leader for smaller groups explaining in both languages.
【'My Trip' App】
To make your trip smoother, we highly recommend downloading our local operator's app—'My Trip'. It allows you to check the latest updates to your itinerary anytime. My Trip is an exclusive page for customers that is designed to provide all the details about your trip. On it, you will be able to find information on itineraries, hotels, optional excursions and tour guides, etc. Everything you need for your trip, exclusively for you.
【Luggage allowance】
One suitcase of up to 30 kg per person is allowed, plus one piece of hand luggage such as a backpack or handbag without wheels, as it must fit in the overhead compartment on the coach. If the passenger exceeds this amount, they will have to pay for the extra transport cost.
【Estimated times and operational changes】
The indicated times are approximate, as they may be affected by external factors such as traffic, special events or local holidays. We kindly ask passengers to pay attention to notes in the service summary and check for any updates in the online system. We also request special attention during seasonal changes, as there may be modifications to itineraries or added/removed services. We remind you that, according to our general terms, Tours4fun reserves the right to modify, replace, or reschedule services if necessary.
【Room configuration】
1. Tours4fun acts as an intermediary between hotels and passengers and therefore cannot guarantee a specific type of room(For double rooms, we can't guarantee 1 Queen/King Bed or 2 Separate Beds ). We will always request the passenger's preference, but the confirmation depends exclusively on the hotel.
2. Often, triple rooms are double rooms with an extra bed or sofa bed added, and they are not always comfortable. In some cases, a double and a single room is offered. Triple rooms are not recommended for three adults, only for families with children.
【Multicultural environment and bilingual tours】
1. Our tours may be bilingual and shared with passengers of different nationalities. We believe this cultural diversity enriches the travel experience, but it is important that passengers are informed in advance.
2. Our guides are certified in English (C1 level), but are not necessarily native English speakers, as they may come from various countries. Nevertheless, the service is always provided with full professionalism.
【Other tips】
1. Upon booking your tour or activity and after receiving confirmation, you will be issued an e-ticket detailing our local operator's name and contact information. If at any point you were to suffer a delay arriving at the meeting point (held during customs check, loss of luggage, etc.), missing a connecting flight or your flight number was changed, you must urgently contact the transfer agent or the emergency phone number that you can find on your travel voucher.
2. For tours that include airport pick-up service, please provide your arrival flight information or pickup details at least 7 days prior to the departure date. If you don't provide the information in advance, you will be responsible for failing to arrange the arrival pickup.
3. For tours that include meals, please inform us in advance if any guests have food allergies. Requests for vegetarian meals must be made in advance and are subject to availability, with no guarantee.
4. If the itinerary includes domestic flights, train tickets, or Abraham Palace entrance tickets, we will secure your spots as soon as your order is confirmed. Please note that all internal flights, train tickets, and Abraham Palace tickets are non-refundable and non-changeable once booked.