- Cancellation Made Within 17 days prior to departure, No Refund
- Cancellation Made Within 18 days to 32 days prior to departure, Refund 50% of total purchase amount
- Cancellation Made 33 or more days prior to departure, only CA $60 charge handling fee by order
【Modifications】
The following terms apply to changes in the number of travelers for an order, as well as modifications to the names of travelers (subject to resource availability on the corresponding travel dates).
- For modifications requested by within 0-17 days before departure (inclusive), no refunds will be issued for any activities, meals, tickets, or accommodation.
- For modifications requested 18 days (inclusive) or more before departure, a service fee of C $ 60 per order per change will apply (activities and meals may be refundable).
【Additional Information】
- Any additional costs incurred due to changes in resources will be charged as applicable.
- In case of cancellation or modification for any reason, bank transfer fees or credit card fees will be deducted from the refund along with the cancellation or modification fee.
- All changes or cancellations must be communicated directly to our company via email or fax in written form.
- Cancellations and refund requests will be processed within 1–7 business days.