First, I can't say enough about Davina, our tour guide. She was great and went above what we expected. She even walked us from the bus in Flushing to our hotel, a 10 minute walk out of her way home to make sure we got there o.k.! The bus ..driver was also great. There were a few guests on the tour that were habitually late and Davina tried to stress the importance of being on time so we could get to Niagara Falls on time. I know she was frustrated (I was, too!) but she was firm and yet professional at all times. The bus for the 2 day trip was very comfortable, but I wish we could have been allowed cups with lids onboard as I was really craving coffee on our first stop. But other than that, the overall trip was good and well-planned. Watkins Glen Park was beautiful but very taxing on old knees with the hundreds of steps, so not sure I would do that again. And the Imax movie at Niagara was a bore. We didn't do the Native American dance show so can't comment on that. I do highly recommend Whirlpool Park and for history buffs, Old Fort Niagara is interesting. And of course, the falls themselves at Niagara are a sight you just have to experience for yourself. The Best Western hotel we stayed at was nice as well and it included breakfast. We switched to the van in NYC for the trip to Flushing and that ride was awful....I don't think it had any shocks at all and the driver was pretty wild.... overall, great trip though. Will be booking again!Read full review
it was well organised tour keeping to time in almost all instances. we had plenty of time at the falls to do the maid of the mist tour as well as take the photographs as well. very enjoyable and well planned.
highly recommended to all a..ge groupsRead full review
Our tour guide Caroline was very precise,knowledgeable and most of all super pleasant ,she answered all our questions with an explanation.she is difinately an asset to your company.Even though her bag was stolen she kept her cool and stayed.. focus.Read full review
Really enjoyed this trip. My first time ever to Niagara Falls so that was really enjoyable. We are thinking about going back but this time on the Canada side. Andy, our tour guide, was AWESOME! He was extremely patient with people. Particul..arly, the ones who wouldn't follow the rules and always late back to the bus. The ride was very long to Niagara Falls but that's to be expected and Andy broke it up with stops so it really didn't seem so bad. Here are my tips for the trip: Make sure you have plenty of cash. You pay cash for the attractions (which I enjoyed all except the Secret Cavern...too much of a workout for me). And the food at Niagara Falls will cost an arm and a leg and they only accept cash. I ordered 10 wings, fries, and a coke... $22. The 2nd day for lunch, we spent $50 between the both of us for lunch. So just be prepared. No knock against any other nationalities but you better be prepared to "bully or be bullied" (LOL) because they apparently don't know the meaning of "stand in line". Trust me...you'll see. Oh, and if you have a portable charger bring it. If not, you might want to get one. The USB charger on the bus doesn't always work and you're literally traveling from early morning to late night and your phone battery may not last if the USB charger happens to not be working. And finally, if you have a bus driver and tour guide as awesome as Andy and our bus driver, pay them extra! They were worth more than the required $8 per day per person service fee. Andy worked really really hard to make sure everything was in order for 57 passengers and he did a phenomenal job. And our driver was tough too. There were at least twice our bus driver avoided collisions. In one incident, the accident happened directly in front of our bus (as in we watched the car tailspin, hydroplane, and slam into a wall) and our driver was able to avoid it. He was very attentive to the road. And Andy was very good at explaining the sites in both English and Mandarin and he would always give tips about eating places such as expected cost, what kind of food, etc. Okay, that's it. I could write more but then it would be a novel. EXCELLENT overall trip and I would definitely recommend it to others!Read full review