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tours, travel 1-626-288-3667
tours, travel For existing customers who have already made reservation, please contact us at:
service@tours4fun.com
tours, travel For new customers who need help on planning your tours, Please contact us at:
inquiry@tours4fun.com
Tours4fun > Customer Support
tours, travel
   Payment FAQ       Reservation FAQ       General FAQ   

Do you have any question about payment? Look below. Maybe you will find your answer here. If not, feel free to email us here.

Can't find what you need?

Click here to send the Tours4Fun.com Customer Care Team your specific request.

1. Does the tour price listed upon booking include taxes? What should we expect to pay on tour?  TOP

Our price usually includes the tour reservation taxes.  Gratuities for tour guides and bus drivers are not included in our prices. Gratuities will be paid at the time you are on the tour. The minimum amount per day is located under the "Package Excludes" section on the tour's detail page on our website. If you should wish to participate on any optional tours (located under the "Package Excludes" section), the payment will be due on tour to the tour guide.

2. How long in advance must we book and pay for everything?  TOP

We recommend that you book your tour as soon as all of your travel dates are set. This way we can secure your seats for your reservation as soon as possible. Many times our tours can become sold out. Tours that may show availablility online, can easily become sold out, depending on when the full payment for the reservation has been made.

3. What method of payment does Tours4Fun.com accept?  TOP

There are 5 different payment methods that we accept:

Credit Card Payment:
We only accept Visa or Master Card.  No American Express.

Wire Transfer:
When wiring money, please include the wire transfer fee. We will not issue your e-ticket should there be any difference in the amount due. 

 

We offer a 1% discount of total reservation amount if payment is made by Wire Transfer (Payment must be completed as one wire transfer only. Separate partial payments will not qualify for the 1% discount offer and will be accessed a transaction fee of $12.00 for each additional wire transfer). Should the reservation be cancelled by the customer for any reason, the bank associated wiring fees (received by Tours4Fun) will be deducted from the refund for each wire transfer refund along with the Cancellation Fee as well.

Paypal:
Please send your payment to paypal@tours4fun.com with reference of your reservation number

Money order/Cashier's check sent tour USA office:
Payable to: Tours4Fun
77 Las Tunas Dr., Suite 102,
Arcadia, CA 91007
USA

 

We offer a 1% discount of total reservation amount if payment is made by Money order / Cashier's check.

Cash Deposit to our Bank in the USA:
Information will be sent after we receive your reservation.

 

We offer a 1% discount of total reservation amount if payment is made by Cash Deposit.

4. Can I put a deposit or make a partial payment for a reservation?  TOP

You are welcome to make deposits or partial payments for your reservation, but until Tours4Fun receives full payment for your reservation, your seats will not be secured. Please make your complete payment as soon as possible so that we can confirm your seats for your reservation.

5. I am concerned about sending my credit card information online. Is it secure? Can you advise what is the best way to send this information?  TOP

Tours4Fun.com takes every precaution to protect your information. When you submit sensitive information via the website/email system, your information is protected both online and off-line. When our registration/reservation form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software in the industry-SSL. Our SSL technology is the most advanced 128bit encryption. We use a credit card processing company to bill users for purchases and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. Tours4Fun is a California company and shall abide by all federal and state laws. Tours4Fun.com will only disclose personally identifiable information when required to by law. Tours4Fun.com takes every precaution to protect our customers' information. When you submit sensitive information via the website, your information is protected both online and off-line.

You may also choose to fax your information to 1-626-552-3713. The fax machine is located in the accounting office and is accessible to trustworthy staff only.

6. What are the possible reasons for my credit card declining?  TOP

A credit card can decline due to an invalid credit card number, expiration date, daily limit, insufficient credit, home address used instead of billing address, or other reasons. Sometimes banks put a limit or a restriction on a credit card charge.  In this case, you may need to contact your credit card company for more information. Sometimes the card number itself is input incorrectly. Please check online to make sure the available credit card information is correct. Your are welcome to give us a call to go over the credit card information by phone.

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