5-Day Enshi City + Hefeng Pingshan Tourist Area + Enshi Suobuya Stone Forest Scenic Area + Enshi Grand Canyon Scenic Area

Traveler restrictions

• For safety reasons, pregnant women cannot book this product.

Age restrictions

• This itinerary is physically demanding. Please ensure you are in good health and fit to travel. If there are elderly travelers aged 70 and above, they must be accompanied by at least one relative or friend aged 18–69.
• Due to limited service capacity, this route is not suitable for infants (14 days–2 years old (exclusive)).
• For safety reasons, minors under the age of 18 must be accompanied by at least one adult passenger.

Other restrictions

• For group bookings, the booker or group representative must have consent from all travelers to act as the authorized signatory for the trip. All travelers recognize the representative's signature on the travel contract and its appendices. If you do not have such authorization, please refrain from booking or signing the contract on behalf of others.
• For the safety of minors, we recommend that they travel with their guardian or a companion who carries a letter of authorization from the guardian.

Group information

• The minimum group size for this product is 4 people.If the minimum group size isn't met, tours4fun will inform you 7 days before departure about the tour's cancellation. If you don't receive a notification, the tour will proceed as planned. In case of cancellation, tours4fun will offer new dates or a similar tour and cover any price differences. If you decline these options, you'll receive a full refund.
• Each group can include up to 16 people, including children who occupy seats. If the actual number of travelers exceeds this limit, 10% of the total booking amount will be refunded as compensation once verified.

Group arrangements

• This group tour for independent travelers may include shared transportation with guests from other agencies. Service standards will remain unchanged. Booking implies acceptance of the itinerary arrangements after the group is formed.

Group tour notification

• You'll get your group tour notification by 8:00 PM the day before departure. If you pay after 6:00 PM the day before, we'll send it by 12:00 PM on departure day. If you don't receive it, please contact tours4fun customer support. Check our website for meeting times. The time in your tour confirmation or given by our staff is final.

Single room supplement

• The price is for 2 adults sharing 1 room. Room sharing isn't available for solo travelers at hotels during the land-based tour. When booking, select rooms and single supplements as needed. On the cruise, solo travelers can share a stateroom with another solo traveler of the same gender. If you prefer a private room, choose the number of staterooms and single supplements accordingly.
• For this activity, triple rooms and extra beds are not available to ensure the best experience. If three adults wish to share a standard twin room, please mention it in your booking comments. Customer support will process your request. Please note that no breakfast or bed will be provided for the third guest. Thank you for understanding.
• Due to local hotel policies, if 2 adults are traveling with 2 or more children, please book 2 rooms.
  

Booking information

• This is a destination group tour. Please arrive at Enshi city by 23:00 on the first day of your itinerary for departure. Please arrange your connecting travel plans accordingly to avoid any disruption to the subsequent itinerary.
• This is a destination group tour. On the last day, the tour will officially conclude at Enshi city, after 10:00. Please arrange your connecting travel plans accordingly to avoid any disruption to the subsequent itinerary.
• If a flight is canceled or delayed due to unexpected events and force majeure, including but not limited to airline capacity adjustments, temporary airport closures, weather conditions, or air traffic control, the travel agency will do its best to assist you with changes. You must pay any price difference. If the new price is lower than the original price, we will refund the difference.
• Please provide accurate and complete information (name, gender, ID number, nationality, contact information, etc.) when booking to avoid booking errors and travel disruptions. You are responsible for any losses you incur due to incorrect information you provide.
• When booking, please provide the specific information information in the notes section so that our staff can arrange the items you have booked.
• If any attractions or venues cannot be visited due to unforeseen circumstances during your trip, the staff will work with you to either cancel or switch out the affected sites. Alternatively, an on-site refund can be provided based on the ticket price in your travel package (not the venue's listed price).
• The itinerary, cultural lectures, entertainment activities and self-paid events disclosed in the product may change due to weather, hydrological factors, shipping route and other factors. Information released on the day by the cruise company shall prevail.
  
• Complimentary activities are offered depending on attraction or venue capacity and weather conditions. Participation is optional.
• Due to unforeseen circumstances like heavy fog, abnormal water levels, lock closures, speed limits, or navigation bans, the cruise company may change the docking location or itinerary. Arrangements will follow the cruise company's notification.
• Appropriate vehicle will be arranged based on group size. Please use your assigned bus seat. License plate, seat number, and guide contact details will be sent via SMS by 18:00 the day before departure. Please check the SMS carefully. If you do not receive it by 20:00, contact us immediately.
• During the non-free time, leaving the group early or midway is not permitted.
• If there is any inconsistency between the product confirmation or supplementary terms and the main travel contract, the product confirmation or supplementary terms will take precedence.

Travel guidelines

• [No Mandatory Shopping] This product does not include any mandatory shopping activities throughout the trip. Shopping activities not arranged by our company at attractions, venues, or on cruise ships are excluded. If any unauthorized shopping activity is added and verified, our company will pay you liquidated damages equal to 10% of the total travel expenses multiplied by the number of unauthorized shopping activities added.
• If you successfully book this product, each order will receive a Pocket Wi-Fi (portable Wi-Fi device) for the trip. Instructions will be provided when the device is distributed on the day of departure.
• Free airport pickup(One pickup per booking by default. If the arrival times of passengers differ significantly, a maximum of one pickup per room will be arranged).
• Driver will meet you at the airport with a sign displaying your name (Usually, the name of the first guest will be listed. If multiple groups arrive around the same time, a shared transfer may be arranged, and waiting could be required).
  
• Transfers wait a maximum of one hour from the flight landing time. It is essential that passengers are punctual and go immediately to the meeting point, which is always detailed in the service summary. This summary now includes a Google Maps link to help with the exact location.
  
• It is equally important that passengers are aware of the emergency number and the transfer provider's contact details to make your pickup/drop-off smooth.
  
• We would like to remind you that any change, cancellation or modification must be communicated at least 48 hours in advance for Europe and 72 hours for Japan. If the information is received after this period, the service is subject to availability and may not be carried out.
  
• If you have booked the paid 24-hour airport pick-up/drop-off service, please confirm the pickup/drop-off time with the tour guide in advance. If you fail to show up at the agreed time, the service will not be available.
  
• Time limit for providing flight information: Kindly submit your flight details at least 7 days in advance of the group joining date. Failure to do so may result in an unsuccessful arrangement of the transfer service.
  
• If the itinerary involves special tickets/high-speed train tickets/boat tickets/cruise tickets/train tickets and other unique resources, please contact customer service after placing the order to provide a clear photo of the passport's information page, as these special resources are non-refundable once booked!
  
• If the tour includes airport pickup service, please notify us of any changes to your flight at least 72 hours before departure. Changes or cancellations to the pickup service within 72 hours of departure cannot be accommodated
  
• Please note that your tour guide might be changed once or several times during the tour. On some tours, according to the number of passengers, the service may be provided in bilingual (usually in English and Spanish), either accompanied by two tour leaders, one for each language, or a single tour leader for smaller aroups explaining in both languages
  
• One suitcase of up to 30 kg per person is allowed, plus one piece of hand luggage such as a backpack or handbag without wheels, as it must fit in the overhead compartment on the coach. If the passenger exceeds this amount, they will have to pay for the extra transport cost.
  
• The indicated times are approximate, as they may be affected by external factors such as traffic, special events or local holidays. We kindly ask passengers to pay attention to notes in the service summary and check for any updates in the online system. We also request special attention during seasonal changes, as there may be modifications to itineraries or added/removed services. We remind you that, according to our general terms, Tours4fun reserves the right to modify, replace, or reschedule services if necessary.
  
• tours4fun acts as an intermediary between hotels and passengers and therefore cannot guarantee a specific type of room(For double rooms, we can't guarantee 1 Queen/King Bed or 2 Separate Beds). We will always request the passenger's preference, but the confirmation depends exclusively on the hotel.
  
• Often, triple rooms are double rooms with an extra bed or sofa bed added, and they are not always comfortable. In some cases, a double and a single room is offered. Triple rooms are not recommended for three adults, only for families with children.
  
• Our tours may be bilingual and shared with passengers of different nationalities. We believe this cultural diversity enriches the travel experience, but it is important that passengers are informed in advance.
  
• Our guides are certified in English (C1 level), but are not necessarily native English speakers, as they may come from various countries. Nevertheless, the service is always provided with full professionalism.
  
• Upon booking your tour or activity and after receiving confirmation, you will be issued an e-ticket detailing our local operator's name and contact information. If at any point you were to suffer a delay arriving at the meeting point (held during customs check, loss of luggage, etc.), missing a connecting flight or your flight number was changed, you must urgently contact the transfer agent or the emergency phone number that you can find on your travel voucher.
  
• For tours that include airport pick-up service, please provide your arrival flight information or pickup details at east 7 days prior to the departure date. If you don't provide the information in advance, you will be responsible
  
• For tours that include meals, please inform us in advance if any guests have food allergies. Requests for vegetarian meals must be made in advance and are subject to availability, with no guarantee.
• If the itinerary includes domestic flights, train tickets, or Abraham Palace entrance tickets, we will secure your spots as soon as your order is confirmed. Please note that all internal flights, train tickets, and Abraham Palace tickets are non-refundable and non-changeable once booked.
• Please note that seasonal landscapes (e.g., maple leaves, cherry blossoms, rapeseed flowers) are dependent on weather and climate conditions, which may impact your viewing experience.
• There may be some privately operated entertainment and consumption venues at the destination. Most of these venues do not have legal business qualifications and may pose various hidden dangers. For your safety and health, tours4fun reminds you to be cautious when consuming at these venues.

Transportation

• Guaranteed transportation for tours within itineraries for groups of more than 10 people, with guaranteed one regular seat per person. Designated vehicles for special destinations and scenic spots are not included.
• During the tour, you may be served by different vehicles and service staff.
• Free pick-up and drop-off location for this itinerary: Enshi city station.
• Please arrive at the designated location on time with your tours4fun booking number and traveler's name. Please take your seat according to the seat number assigned by the staff. The actual traveler must be the same as the traveler listed in the booking.
• Please arrive at the designated pick-up location at the time agreed upon with the tour guide. Punctuality is important, as being late will delay your itinerary and that of other travelers. If you miss the tour bus due to lateness, please make your way to the next meeting point.
• To avoid affecting your trip, please arrive at the airport at least 120 minutes before the flight departure time to complete check-in procedures.
• Other tours4fun group travelers on different cruises may join your group. If transfers involve different piers, the local driver and guide will arrange accordingly based on the group's situation. Your understanding and cooperation are appreciated. Thank you.
• Train tickets are randomly assigned without specified bunk beds or seats, and consecutive numbers are not guaranteed. Ensure your ID details are accurate for successful verification, as tickets require real-name registration and ID verification, including passports.
  
  Refunds and transfers require the train ticket and original ID to match. If you have a paper ticket, please handle cancellations at the train station and submit the refund voucher for processing. A business fee will be charged, and specific refund details will be based on the Ministry of Railways' guidelines.

Accommodation

• Most of the hotels at the destination do not provide disposable toiletries.
• Due to local economic conditions, transportation, hotel services and facilities, and dining options may differ from those in more developed cities.

Meals

• For tour group meals, the travel agency will ensure the hygiene and quantity of the food meet the promised standards. However, meal flavors vary in different regions and may not satisfy your personal preferences.
• Due to limited restaurant space on board, passengers will have assigned seating for all meals, including buffets and set menus. Specific seating arrangements will be assigned by the cruise's staff after boarding.
• During peak travel seasons or special circumstances, the departure time might be earlier than usual (you will be notified of the exact time), which could result in missing breakfast at the hotel. We recommend arranging a takeaway breakfast with the hotel or preparing your own.

Tour information

• During peak seasons, skip-the-line services may still require some waiting time due to high visitor volumes.

Shopping/optional expenses

• During the tour, you might find shopping opportunities not organized by the travel agency at various attractions, venues, restaurants, and rest areas. tours4fun advises making purchases based on your needs and requesting proof of purchase. Please note that you are responsible for any disputes related to these purchases.

Gratuities

• If you are satisfied with the cruise staff's service, you may leave a tip in the front desk tip box when disembarking. The suggested amount is CNY 50 per day per person, including children. Tipping is voluntary, and staff cannot request tips. The decision and amount are at your discretion.

Traveler breach of contract:

Penalties for breaking the contract before the date of travel are calculated as follows: