18-Day Cape Town to Victoria Falls Adventure Tour·Lambert's Bay, Orange River, Fish River Canyon, Keetmanshoop, Namib Desert, Swakopmund, Etosha National Park

Age restrictions

• What are the age restrictions for this trip? You must be 18 to travel unaccompanied on a G Adventures tour. For minors travelling with a guardian over 21 years old, the minimum age is 12.

Single room supplement

• Is there an extra cost for travelling solo? We believe single travellers should not have to pay more to travel so our group trips are designed for shared accommodation and do not involve a single supplement. Single travellers joining group trips are paired in twin or multi-share accommodation with someone of the same sex for the duration of the trip. Some of our Independent trips are designed differently and single travellers on these itineraries must pay the single trip price.
  Do any exceptions apply to Rooming or “My Own Room” on my tour? Day 5, 6, 9, 10, 14

Other restrictions

• What are the mandatory travel insurance requirements for this trip? Travel Insurance: Travel insurance is compulsory in order to participate on any of our trips. When travelling on a group trip, you will not be permitted to join the group until evidence of travel insurance has been sighted by your CEO, who will take note of your insurance details. When selecting a travel insurance policy please bear in mind that all clients must have medical coverage and that we require a minimum coverage of USD 200,000 for repatriation and emergency rescue. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects. If you have credit card insurance we require proof of purchase of the trip (a receipt of credit card statement) with a credit card in your name. Contact your bank for details of their participating insurer, the level of coverage and emergency contact telephone number.
• For group bookings, the booker or group representative must have consent from all travelers to act as the authorized signatory for the trip. All travelers recognize the representative's signature on the travel contract and its appendices. If you do not have such authorization, please refrain from booking or signing the contract on behalf of others.
• For the safety of minors, we recommend that they travel with their guardian or a companion who carries a letter of authorization from the guardian.

Group information

• What is the maximum and typical number of participants on this tour? Max 18, avg 14

Group tour notification

• You'll receive a group tour notification or call from our staff at least 1 day before departure. Keep your phone available. If you don't receive it, contact tours4fun customer support immediately. The meeting time specified in the confirmation notice or by our staff is final.

Booking information

• If the contract ends due to unavoidable events or force majeure, neither the travel agency nor you are liable. If you're stranded, the agency will help with accommodation. You'll cover extra food and lodging costs, while return travel expenses are shared. Please read and understand these terms.
• Please provide accurate and complete information (name, gender, ID number, nationality, contact information, etc.) when booking to avoid booking errors and travel disruptions. You are responsible for any losses you incur due to incorrect information you provide.
• If any attractions or venues cannot be visited due to unforeseen circumstances during your trip, the staff will work with you to either cancel or switch out the affected sites. Alternatively, an on-site refund can be provided based on the ticket price in your travel package (not the venue's listed price).
• If there is any inconsistency between the product confirmation or supplementary terms and the main travel contract, the product confirmation or supplementary terms will take precedence.

Travel guidelines

• [No Shopping] This product includes no shopping stops during the trip (shopping not organized by our company at attractions, venues, or cruise ships is excluded), and there is no compulsory shopping. If unauthorized shopping activities are verified, our company will compensate you with liquidated damages equal to 10% of the total travel expenses.

Transportation

• What are the joining instructions? For details of your joining hotel please refer to your tour voucher, G Account, the G Adventures App or contact your travel agent.
  
  If you would like to book an airport Arrival transfer for your tour, please contact our Sales Team or your Travel Agent in advance of travel.
  
  If you have paid in advance for an arrival transfer, a G Adventures representative will be at the airport to meet you. If for any reason you are not met at the airport, please call our local support line. If you are unable to make contact for whatever reason, please make your way to the joining point hotel via taxi.
  
  
  Please note that day 1 is an arrival day and no activities have been planned on this day.
  
  Upon arrival to your Joining Hotel (note that check-in time will be in the afternoon), look for a note or bulletin board in the reception with a note from your CEO. This note will give the details of your Welcome Meeting on day 1 (usually between 5pm and 7pm), where you will get a chance to meet your CEO and other travellers, as well as learn more about how the tour will run. If you don’t see a note, please ask reception for details!
  
  If you are arriving later and will miss the Welcome Meeting, your CEO will leave a note at reception for you with any information you may need, and with morning instructions for the next day.
  What should I do if I can’t find my airport transfer or experience arrival issues? We don't expect any problems, and nor should you, but if for any reason you are unable to commence your trip as scheduled, as soon as possible please contact your starting point hotel, requesting that you speak to or leave a message for your CEO (if you are not on a group tour please refer to the emergency contact details provided in this dossier). If you are unable to get in touch with your leader, please refer to our emergency contact details. If you have pre-booked an airport transfer and have not made contact with our representative within 30 minutes of clearing customs and immigration, we recommend that you make your own way to the Starting Point hotel, following the Joining Instructions. Please apply to your travel agent on your return for a refund of the transfer cost if this occurs.

Accommodation

• What should I expect from the accommodations on this trip? Hotel: Comfortable twin rooms with en suite or shared facilities.
  
  Lodge/Chalet: Standard rooms with en-suite facilities.
  
  Simple Cabin/Huts: Rooms are twin or single with shared facilities.
  
  Basic Camping: Pitched tents in the Delta with very basic facilities (no shower, dig-out toilet). Tents are twin.
  
  Camping
: Pitched tents in Etosha National Park and Solitaire Area. Tents are twin with shared ablutions.
  
  At the campgrounds there are sites with their own shared ablution block including toilets, sinks, hot and cold showers, barbecues, kitchen facilities, and electricity. There’s a shaded veranda and swimming pool to relax in.
  
  Camps are open to the natural environment (ie. no fences) – care must be taken, especially at night, when a torch/flashlight is recommended when walking around the camp area.
  
  All camping equipment is supplied. Assembly and disassembly of the tents takes only 5 minutes (your CEO will show you how to erect your tent). All tents have built-in insect nets. Mattresses are also provided (approximately 4cm/1.6 in thick) and are warm and comfortable. On some nights your meals will be provided, in which your CEOs will do all the meal preparation, but we do ask our travellers to help with the preparation and washing up. On nights where meals are not provided, the campground offers a restaurant and shop, which are great places to grab a meal. The CEO will provide options for campfires and barbecues (braais) under the stars with the whole group, splitting the cost of food between everyone.
  
  Please note that due to the high demand for accommodation in the parks, sometimes we will arrange alternative accommodation outside of the park.
  What details should I be aware of when planning my departure day? If you would like to book an airport Departure transfer for your tour, please contact our Sales Team or your Travel Agent in advance of travel.

Tour information

• Is there a disclaimer I should read before booking this trip? The information in this trip details document has been compiled with care and is provided in good faith. However it is subject to change, and does not form part of the contract between the client and the operator. The itinerary featured is correct at time of printing. It may differ slightly to the one in the brochure. Occasionally our itineraries change as we make improvements that stem from past travellers, comments and our own research. Sometimes it can be a small change like adding an extra meal along the itinerary. Sometimes the change may result in us altering the tour for the coming year. Ultimately, our goal is to provide you with the most rewarding experience. Please note that our brochure is usually released in November each year. If you have booked from the previous brochure you may find there have been some changes to the itinerary.
  
  VERY IMPORTANT: Please ensure that you print a final copy of your Trip Details to review a couple of days prior to travel, in case there have been changes that affect your plans.
  Is there a travel disclaimer for my itinerary I should review before booking this trip? While it is our intention to adhere to the route described below, there is a certain amount of flexibility built into the itinerary and on occasion it may be necessary, or desirable to make alterations. The itinerary is brief, as we never know exactly where our journey will take us. Due to our style of travel and the regions we visit, travel can be unpredictable. The Trip Details document is a general guide to the tour and region and any mention of specific destinations or wildlife is by no means a guarantee that they will be visited or encountered. Aboard expedition trips visits to research stations depend on final permission.
  
  Additionally, any travel times listed are approximations only and subject to vary due to local circumstances.
  What important notes should I be aware of before the trip? 1.This is not a physically demanding journey; however, travelling can be difficult, with long drives and poor road conditions at times. Despite this, most clients feel that the diversity of the African landscape, countries, culture and wildlife are all well worth the experience. We use a comfortable and safe air-conditioned touring vehicle for the long drives.
  
  
  2. YELLOW FEVER: COUNTRY DETAIL
  There is no risk of Yellow Fever transmission in Botswana, Kenya, Malawi, Namibia, South Africa, Tanzania, Uganda, Zambia, or Zimbabwe. However, all of these countries require proof of vaccination under International Health Regulations to prevent importation of the virus. It is compulsory to show a valid Yellow Fever vaccination certificate if you are travelling to any of the above countries from a Yellow Fever endemic country, or have recently transited through one (12 hours or more in airport). Endemic countries include: Angola, Benin, Bolivia, Brazil, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Colombia, Democratic Republic of the Congo, Republic of the Congo, Côte d'Ivoire, Ecuador, Equatorial Guinea, Ethiopia, French Guiana, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Guyana, Kenya, Liberia, Mali, Mauritania, Niger, Nigeria, Panama, Paraguay, Peru, Rwanda, São Tomé and Príncipe, Senegal, Sierra Leone, Somalia, South Sudan, Sudan, Suriname, Tanzania, Togo, Trinidad and Tobago, Uganda, Venezuela.
  
  We advise all travellers on Southern and East Africa itineraries to carry a valid Yellow Fever vaccination certificate regardless of their country of origin. Given the multi-country nature of these itineraries, travellers will cross borders into countries that require the certificate as a condition of entry from preceding destinations. A traveller entering the itinerary from a non-endemic country may not require the certificate to enter the first country, but will almost certainly require it by the time they cross into a subsequent one. Yellow Fever vaccinations must be administered at least 10 days prior to entry into the first country visited. Under WHO regulations (effective 11 July 2016), certificates are valid for the lifetime of the person vaccinated, there is no 10-year expiry on the certificate itself, though some border officials may be unaware of this. Travellers should carry their original International Certificate of Vaccination or Prophylaxis (yellow card) at all times during the tour. Travellers without a valid certificate run the risk of being denied entry and will not be able to continue with the tour. Any additional travel expenses incurred will be at the traveller's own account.
  
  3. Please note that this tour combines with other G Adventures tours. As such, the staff and some travel companions on your tour may have previously been traveling together with G Adventures, prior to Day 1 of your tour. Likewise, some staff and travel companions may be continuing together on another G Adventures tour, after your trip concludes.
  
  4. Water-wise tips when visiting Cape Town:
  
  Cape Town is currently experiencing one of the worst droughts it has seen in over 100 years, and while we want you to have the best time possible while there, here are some tips to help reduce your water usage:
  - Bring a reusable water bottle, that you can fill with Cape Town’s tasty tap water.
  - Reuse your towels in the hotel, for at least two days, before getting new ones.
  - Keep your laundry until you have a full load to do, rather than just doing a handful of items.
  - Turn off the tap when brushing your teeth, or shaving.
  - Keep your showers to two minutes or less, and don’t use the bath.
  - Use hand sanitizer, instead of washing hands.
  
  5. MONEY EXCHANGE
  We strongly advise that you bring ZAR or USD from your home country or exchange money before the start of the tour, to avoid delays on tour. Please see the Money Exchange section for more details.
  
  6. DRONES
  The use of drones in national parks in Southern Africa is prohibited.
  
  7. ACCOMMODATION NOTE:
  Please be aware that properties we stay in with only two stories may not have elevators installed and climbing the stairs with your luggage will be necessary.
  
  8. PARTICIPATIVE CAMPING
  An essential part of your trip is participation - from putting up your tent (while camping) or packing it away in the morning, to helping with meal preparation and cleaning up - it is all part of your adventure and when everyone puts in a little effort the trip will run smoothly. Your CEO will do all the meal planning, but we do ask the clients to help with the preparation and washing up. Team spirit is part of the fun! All camping equipment (with the exception of your sleeping bag, pillow, and towel) is supplied.

Tour reminder

• What is the role of the group leader during this trip? On this tour, you will be accompanied by a group Chief Experience Officer (CEO) and an expert driver. The Chief Experience Officer (CEO) will be the group manager and leader. All of our leaders in southern Africa are registered and licensed tourism guides, meaning they’ve studied to have a broad knowledge base of the region’s history, cultures, and wildlife, and are legally certified to lead/guide tours in the regions visited. Most of our leaders in the region are from South Africa, though it may be possible that you’ll have a leader from another country in the southern African region.
  
  As the group manager and leader, the aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. They will provide information on the places where are travelling, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. He/she will take care of the small things so you can concentrate on enjoying your adventure. In addition, as an integral part of the team, your driver is skilled and experienced driver who has intimate knowledge of the vehicle and routes travelled.
  
  We also use local guides where we think more specific knowledge will add to the enjoyment of the places we are visiting.
  What are the packing guidelines and luggage restrictions? You will be on the move a lot, so our advice is to pack as lightly as possible. Your baggage should be clearly labelled and restricted to one soft compact suitcase (please avoid a hard-top case), or sports bag, maximum 15kg, plus a daypack. Luggage limits on airlines are strictly enforced and space on vehicles is limited. Porters are not often available, so be prepared to carry your own bags. It is important to pack clothes for warm days and cool evenings, as well as a warm jacket for early morning wildlife safari drives. A set of smart casual clothes is also advisable. During the winter months (May to October), the temperatures can get quite cold in Namibia and Botswana. It is wise to bring plenty of layers for cool mornings and evenings. A set of smart casual clothes is also advisable.
  
  Please be advised that if you plan to bring a drone with you, the use of drones in national parks in Southern Africa is prohibited.
  What should I pack for this trip? Cold Weather:
  • Long-sleeved shirts or sweater
  • Scarf
  • Warm gloves
  • Warm hat
  • Warm layers
  • Warm waterproof jacket
  
  Documents:
  • Flight info (required) (Printouts of e-tickets may be required at the border)
  • Insurance info (required) (With photocopies)
  • Passport (required) (With photocopies)
  • Vouchers and pre-departure information (required)
  • Visas or vaccination certificates (With photocopies)
  
  Essentials:
  • Footwear (required) (Closed toe suggested)
  • Toiletries (required) (Shampoo, bodywash, soap, etc.)
  • Binoculars (optional)
  • Camera (With extra memory cards and batteries)
  • Cash, credit and debit cards
  • Day pack (Used for daily excursions or short overnights)
  • Ear plugs
  • First-aid kit (should contain lip balm with sunscreen, sunscreen, whistle, Aspirin, Ibuprofen, bandaids/plasters, tape, anti-histamines, antibacterial gel/wipes, antiseptic cream, Imodium or similar tablets for mild cases of diarrhea, rehydration powder, water purification tablets or drops, insect repellent, sewing kit, extra prescription drugs you may be taking)
  • Flashlight/torch (Headlamps are ideal)
  • Fleece top/sweater
  • Hat
  • Headphones (Noise-cancelling recommended)
  • Locks for bags
  • Long pants/jeans
  • Moneybelt
  • Outlet adapter
  • Personal entertainment (Reading and writing materials, cards, music player, etc.)
  • Reusable water bottle
  • Shirts/t-shirts
  • Sleepwear
  • Small travel towel
  • Sunglasses
  • Swimwear
  • Watch and alarm clock
  • Waterproof backpack cover
  • Windproof rain jacket
  
  Health & Safety:
  • Face masks (Clients will be only be required to wear a face mask where it is mandated by local regulations.)
  • Hand sanitizer
  • Pen (Please bring your own pen for filling out documents.)
  
  Participative Camping:
  • Pillow
  • Sleeping bag
  • Towel
  
  Warm Weather:
  • Sandals/flip-flops
  • Shorts/skirts (Longer shorts/skirts are recommended)
  • Sturdy water shoes/sandals
  • Sun hat/bandana
  • Swimwear
  
  Note: Seasons in Southern Africa are quite extreme. Winters can be really cold and summers will be really hot. If you travel during winter months (May to October) please ensure that you bring warm clothing.
  Where can I do my laundry on this trip? Please note that you will be on the move a lot, and as such there will not be a lot of time for same-day laundry service. Please ask your guide/CEO to arrange if any laundry needs to be done, so that he / she can advise or make arrangements for you. Most travellers on this trip find that Swakopmund and Windhoek are convenient places to get their washing done, though facilities are available as well in Cape Town, and Victoria Falls.
  Where can I read detailed notes about this trip? REGIONAL INFORMATION
  Climate
  Southern Africa is renowned for its excellent outdoor living climate. The winter months are from May to September and are characterized by cold nights and pleasant days. Summer is from October to April and starts off with increasing dry heat and dust. Rains generally only start from mid to late December and last until March; this period is hot and humid.
  
  Electricity
  220-240V, 50 HZ, Most electrical plugs are 15 amp 3-prong with round pins. International adaptor are called for, they can be purchased locally (approx 2 U$).
  
  Language
  There are multiple official languages in Namibia and South Africa, although English is widely spoken. There are also numerous dialects spoken throughout different parts of these lands.
  
  ITINERARY
  
  SOUTH AFRICA
  Full country name: Republic of South Africa
  Area: 1,221,037km2 (447,443mi2)
  Population: 47,432,000 (July 2005 estimate), 44,819,278 (Census 2001)
  Capital cities: Cape Town (Legislative), Pretoria (Admistrative) and Bloemfontein (Judicial)
  People: Zulu, Afrikaners, Xhosa, Basotho (South Sotho), English South Africans, Bapedi (North Sotho), Indian/Asian, Venda, Tswana, Tsonga, Swazi, Ndebele, others
  Language: Afrikaans, English, Zulu, Xhosa, Swati, Ndebele, Southern Sotho, Northern Sotho, Tsonga, Tswana, Venda
  Religion: Zion Christian 11%, Pentecostal/Charismatic 8%, Catholic 7%, Methodist 7%, Dutch Reformed 7%, Anglican 4%, other Christian 36%, Islam 2%, none 15%
  Government: Parliamentary democracy
  Major industries: mining (world's largest producer of platinum, gold, chromium), automobile assembly, metal working, machinery, textiles, iron and steel, chemicals, fertilizer, food stuff, commercial ship repair.
  Major trading partners: U.S., UK, Japan, Germany, Netherlands, China, France, Saudi Arabia,(2004).
  Currency: Rand (ZAR), consisting of 100 cents
  
  HISTORY
  Recommended reading: Long Walk to Freedom (Nelson Mandela), A History of South Africa (Leonard Thompson), Cry the Beloved Country (Alan Paton), No Future Without Forgiveness (Desmond Tutu)
  
  Namibia:
  Full country name: Republic of Namibia
  Area: 824,292 sq km (318,259 sq mi)
  Population: 2,032,000 (July 2005 est) 1.820,916 (Census 2002)
  Capital city: Windhoek (pop 161,000)
  People: 86% African (50% Owambo, 9% Kavango, 7% Herero, 7% Damara, 5% Nama, 4% Caprivian, 3% San, 2% Baster, 0.5% Tswana), 7.4% mixed, 6.6% white Languages: English, Afrikaans, German, Oshivambo, Herero, Nama
  Religion: Christian, Lutheran, native religions
  Government: Republic
  President: Hifikepunye Pohamba
  Major industries: Meat packing, fish processing, dairy products, mining (diamond, lead, zinc, tin, silver, tungsten, uranium, copper), millet, sorghum, peanuts, livestock, fish, tourism.
  Major trading partners: UK, South Africa, Spain, Japan, Germany, USA
  
  Formally known as South West Africa. The whole territory became German protectorate in 1884, except for the British/Cape Colony enclave of Walvis Bay. After the First World War the territory was administered by South Africa until independence on 21 March 1990. The capital is Windhoek and the second largest town is Walvis Bay, Namibia’s only port. Swakopmund is a coastal town with a German influence and revolves mainly around tourism. Namibia’s economy relies on diamond mining in the south, cattle farming in the north, fishing along the coast and tourism. Most of the country is desert or semi desert. There is a population of around 1.8 million. This, around 1, 5 people per sq. km is one of the lowest in the world. The official language is English although there are many different cultures including Herero, San, Koikoi, Owambo, Afrikaans and German. Namibia was at one stage a German colony therefore having German-speaking people. About 75% of the locals are Christian and the others have traditional beliefs. Namibia is a land of contrasts. Being largely semi-desert and desert, midsummer temperatures may rise to 40°C, while winter night temperatures can drop to freezing. Along the coast it is cool, with regular morning fogs. Namibia’s rain falls in summer, from October to April, and the land averages 300 days of sunshine annually.
  
  Botswana:
  Full country name: Republic of Botswana
  Area: 600,370 sq km (231,800 sq mi)
  Population: 1.6 million Capital city: Gaborone (pop 192,000)
  People: Botswana 60%, Bakalanga, Basarwa, Bakgalagadi
  Languages: English, Setswana
  Religions: indigenous beliefs 50%, Christian 50%
  Government: parliamentary republic
  President: Seretse Ian Khama
  Major industries: diamonds, copper, nickel, coal, salt, soda ash, potash, livestock processing, sorghum, maize, millet, pulses, groundnuts (peanuts), beans, cowpeas, sunflower seed, livestock
  Major trading partners: EU, Southern African Customs Union (SACU), Zimbabwe
  
  The first inhabitants of Botswana were the San (Bushmen). They still populate the country, but the Tswana tribe is now more prominent. Other tribes include the Kalanga, Nbukushy, Yei and the Herero. The Herero women still wear the full-length Victorian-style dresses, which were introduced to them by German missionaries in the late 1800’s, however it is now a tribal trademark. The British controlled Bechuanaland (as Botswana was then known) from 1885 until the country received their independence on September 30th 1966. Ironically diamonds were discovered in Botswana in 1967! Interesting fact – Botswana’s diamonds do very well on the International market as they are classified as “Blood free,” meaning they are not used to fund guerrilla warfare. Botswana has the strongest economy and currency in Africa, mostly due to their diamonds and livestock. The European Union put many stipulations on their imported meats and Botswana’s tight veterinary checks, aiming at controlling foot and mouth, mean that the EU are happy to buy their meat. Agricultural income will improve when they have combated the problem of widespread drought. They are currently installing irrigation systems around the country to try to feed the most water-deprived areas. Botswana handles its international debt much better than any other African country with the interest being paid with one months export earnings, rather than the six months earnings it takes most other African countries. With the amount of for ex saved up the country could survive with no income for 36 months. Botswana has the world’s highest birth rate at 3.5%, and average women have 5 children. The country has a strong currency, the Pula meaning rain and the Thebe meaning raindrop. Government policies and poaching: Their policy on tourism is “high cost and low impact” therefore rather having a few less tourists and charging more money for the privilege of a visit to a park or similar. The country has a very good army, which has an anti poaching unit. Poaching has in the past been a problem in the country but in now almost under control. The army is allowed to shoot to kill without asking questions if you are caught poaching. Rhinos are very few due to poaching and they have breeding programs in place.
  
  ZIMBABWE
  
  Full country name: Republic of Zimbabwe (and formerly Southern Rhodesia, Rhodesia, the Republic of Rhodesia, and Zimbabwe Rhodesia)
  Area: 390,757 km²
  Population: 16 111 699
  Capital cities: Harare
  People: The country is made up of Bantu-speaking ethic groups, with the majority of the population comprised of the Shona and Ndebele groups.
  Languages: Zimbabwe has three official languages: English, Shona (the Bantu language with the most native speakers), and Ndebele (also a Bantu language). In total Zimbabwe as 16 officially recognized languages.
  Religion: The majority of Zimbabweans are Christian.
  Major industries: Mineral, gold and agricultural products make up the majority of Zimbabwe’s exports.
  Currency: The Zimbabwean Dollar
  
  Officially the Republic of Zimbabwe and formerly Southern Rhodesia, Rhodesia, the Republic of Rhodesia, and Zimbabwe Rhodesia) is a landlocked country located in the southern part of the African continent, between the Zambezi and Limpopo rivers. It is bordered by South Africa to the south, Botswana to the southwest, Zambia to the northwest and Mozambique to the east. Zimbabwe began as the British crown colony of Southern Rhodesia, created from land held by the British South Africa Company. President Robert Mugabe is the head of State and Commander in Chief of the armed forces. Morgan Tsvangirai is the Prime Minister. Mugabe has been in power since the country's internationally-recognized independence in 1980.
  What should I know about currency, credit cards, and exchanging money while on this tour? The currency in South Africa is the South African Rand (ZAR). The South African rand is also an accepted form of payment in Namibia.
  
  The Namibian currency is the Namibian Dollar (NAD), which is equivalent to the South African Rand.
  
  In Botswana, you pay

GUARANTEED DEPARTURES & CANCELLATION OF A TOUR BY THE TOUR OPERATOR

A departure date for a Tour offered by the Tour Operator will become a guaranteed departure when at least one booking secured by a valid deposit has been made on that departure.
The Tour Operator guarantees that all scheduled Tour departures booked and secured with a valid deposit will depart as indicated on the applicable confirmation, subject to reasonable itinerary changes as described in these Terms or good faith health and safety concerns. This guarantee is not applicable in the case of Force Majeure. Up to date Tour and itinerary information is available on the Tour Operator’s website or by contacting the Tour Operator. Brochures and other printed materials displaying Tour information and departure dates are subject to change may not be relied upon for purposes of this guarantee.
If a Tour is cancelled by the Tour Operator before the date of departure for reasons other than Force Majeure or as a result of a suspension of operations by the Tour Operator and the cancellation is not caused by your fault or negligence, you will have the choice of accepting from the Tour Operator:
(a) a substitute Tour of equivalent or superior value; or
(b) a substitute Tour of lesser value if no Tour of equivalent or superior value is reasonably available and to recover from the Tour Operator the difference in price between the price of the Tour originally purchased and the substitute Tour; or
(c) a full refund of all monies paid for the cancelled Tour.
If a Tour is cancelled by the Tour Operator before the date of departure due to Force Majeure or as a result of a suspension of operations by the Tour Operator and the cancellation is not caused by your fault or negligence, the Tour Operator can offer you either:
(a) a substitute Tour of equivalent or superior value;
(b) a substitute Tour of lesser value if no Tour of equivalent or superior value is reasonably available and to recover from the Tour Operator the difference in price between the price of the Tour originally purchased and the substitute Tour;
(c) a travel credit valued at 110% of monies paid for your Tour; or
(d) a refund minus unrecoverable costs.
If a cancellation due to Force Majeure or a suspension of operations by the Tour Operator occurs after the Tour has commenced, the Tour Operator can offer you either a pro-rata:
(a) travel credit valued at 110% of the monies paid for the days that remain on your Tour; or
(b) refund minus unrecoverable costs of the days that remain on your Tour.
Any travel credit the Tour Operator issues as a result of a Tour that is cancelled for Force Majeure:
• Will have an expiration date that is no sooner than 2 years from the date of Tour cancellation;
• is not redeemable for cash; and
• excludes flights or insurance.
The Tour Operator is not responsible for any incidental expenses or consequential losses that you incur as a result of the cancelled booking including visas, vaccinations, non-refundable flights or rail, non refundable car parking or other fees, loss of earnings, or loss of enjoyment, the Tour Operator reserves the right to issue a full refund in lieu of the choices above, in its sole discretion. Where a significant element of a Tour as described cannot be provided after departure, the Tour Operator will make suitable alternative arrangements where possible. If it is not possible to provide a suitable alternative or if you reasonably reject any suitable alternatives, the Tour Operator may provide you with a refund for unused products or services as determined in its discretion.

CANCELLATION BY THE PARTICIPANT

At the time of booking, a non-refundable deposit(350 USD) in the amount, as applicable, per person per Tour is due to the Tour Operator. If the booking is made 60 days or less prior to departure, full payment is due at the time of booking. The non-refundable deposit should be sent to the Tour Operator or authorized agent, as applicable.
You may cancel your booking by notifying the Tour Operator. Cancellation fees, if any, will be determined with reference to the date on which notice of cancellation is received by the Tour Operator and are expressed as a percentage of the total price paid for the cancelled Tour, product or service (excluding any insurance products).Cancellation of a Tour:
(a) Cancellation received 60 days or more before departure of first product or service in relevant booking: Lifetime Deposit will be held by the Tour Operator in accordance with these Terms, the remainder of the payments made to the Tour Operator in respect of the cancelled product will be refunded.
(b) Cancellation received 30-59 days before departure of first product or service in relevant booking: Lifetime Deposit will be held by the Tour Operator in accordance with these Terms, an amount equal to 50% of the remainder of the payments made to the Tour Operator in respect of the cancelled Tour will be refunded.
(c) Cancellation less than 30 days before departure of first product or service in relevant booking: Lifetime Deposit will be held by the Tour Operator in accordance with these Terms, and no further refund will be payable.
Cancellation of Arrival Transfers, Pre and Post Night Accommodations, My Own Room and optional activities booked directly with the Tour Operator:
(a) Cancellation 31 days or more before departure: you will receive a full refund in respect of cancelled Arrival Transfers, Pre and Post Night Accommodations, My Own Room and optional activities.
(b) Cancellation 30 days or less before departure: No refund will be payable in respect of any cancelled Arrival Transfers, Pre and Post Night Accommodations, My Own Room and optional activities.
Cancellation Terms for Inca Trail Tours
The following cancellation terms apply to all Inca Trail Tours:
Cancellation received 60 days or more before departure of first product or service in relevant booking: Lifetime Deposit less the amount set out below in your booking currency (the “Inca Trail Charge”) will be held by the Tour Operator in accordance with these Terms, the remainder of the payments made to the Tour Operator in respect of the cancelled product will be refunded.
Cancellation received 30-59 days before departure of first product or service in relevant booking: Lifetime Deposit will be held by the Tour Operator in accordance with these Terms, an amount equal to 50% of the remainder of the payments made to the Tour Operator in respect of the cancelled Tour will be refunded.
Cancellation less than 30 days before departure of first product or service in relevant booking: Lifetime Deposit will be held by the Tour Operator in accordance with these Terms, and no further refund will be payable.
The Inca Trail Charges are as follows
125 USD / 200 AUD / 220 NZD / 180 CAD / 115 CHF / 910 CNY / 120 EUR / 100 GBP / 975 HKD / 18960 JPY / 180740 KRW / 170 SGD / 2315 ZAR