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Trip.com Team Visits Tours4fun to Discuss Asian American Travel Market

Zoella14 Aug 2026

Trip.com Team Visits Tours4fun Los Angeles Flagship Store

LOS ANGELES — On August 13, 2026, Trip.com's English vacation product operations team visited the Tours4fun flagship store in Los Angeles for discussions focused on the travel needs, consumption patterns, and product preferences of Asian American communities in North America.

Understanding a Growing Market

The North American Asian travel market continues to evolve, with consumers showing increasingly diverse and personalized travel preferences. Both teams shared insights from their experience in online platform operations, product services, and physical store management, examining how travel needs vary across different age groups, family structures, and travel purposes.

The discussion explored how more precise product design and service approaches can better serve Asian American travelers' specific requirements.

Online and Offline: Complementary Strengths

A key focus of the visit was examining the differences and synergies between online operations and physical store experiences. Online platforms offer advantages including extensive product selection, broad reach, transparent information, and operational efficiency. Physical stores, meanwhile, build trust through face-to-face communication, gain a deeper understanding of customer needs, and provide personalized travel consulting and itinerary design.

Both teams agreed that online and offline channels are not separate models but can complement each other effectively. Future collaboration could integrate online products and traffic with offline scenarios and services, combined with customer data and market insights, to develop travel service models better suited to North American market characteristics.

Trip.com Team Visits Tours4Fun

A New Perspective from the Flagship Store

As Tours4fun's first flagship store in Los Angeles, the visit provided both teams with fresh insights into the local North American market, Asian American consumer needs, and opportunities for "online platform plus offline service" integration.

Looking Ahead

Tours4fun will continue to focus on the North American market, listening closely to consumer voices and using real customer needs as the guide for product and service optimization. The company aims to explore travel experiences that resonate more closely with local consumers, bringing richer, more convenient, and more personalized travel options to Asian American communities.