- Tour Cancellation:
* 33 days or more before departure (including the 33rd day): We will charge 5% of the total amount due on the booking order.
* 17-32 days before departure (including the 32nd day): We will charge 50% of the total amount due on the booking order.
* 10-16 days before departure (including the 16th day): We will charge 80% of the total amount due on the booking order.
* Within 9 days before departure (including the 9th day): All vehicle and hotel reservations have been confirmed, and the tour fee paid will not be refunded.
- Cancellation after rescheduling: If a traveler cancels the trip after rescheduling, the cancellation terms will be calculated based on the original
departure date.
- Rescheduling or Changing Tours (Limited to the same local product):
* 33 days or more before departure (including the 33rd day): No rescheduling fee will be charged.
* 17-32 days before departure (including the 32nd day): We will charge 50% of the total amount due on the booking order as a rescheduling fee.
* 10-16 days before departure (including the 16th day): We will charge 80% of the total amount due on the booking order as a rescheduling fee.
* Within 0-9 days before departure (including the 9th day): All vehicle and hotel reservations have been confirmed, and rescheduling is not possible. The tour fee paid will not be refunded.
Rescheduling after a previous reschedule: For a second reschedule made 33 days or more before departure (including the 33rd day), a 5% service fee will be charged.
* The total amount due includes the basic tour fee and additional accommodation costs.
Notes:
* If a participant cannot join the tour on time due to special circumstances, they may reschedule for a future trip. The rescheduling terms will follow the above policies.
* If a participant withdraws from the tour or chooses not to participate in any group activities (e.g., meals or sightseeing) during the trip, no refund will be provided for the unused portion of the fees.
* All of the above cases require written notification. Otherwise, it will be considered an automatic forfeiture, and the company will not assume any responsibility.