- Guests aged 70 and above must be accompanied by a family member when joining a tour and complete a "Participation Statement." If no family member is present and the guest insists on joining, our company reserves the right to refuse acceptance. Any consequences arising from members' actions during the trip are their own responsibility.
- Pregnant participants must disclose their condition at the time of registration. Those over 24 weeks may not be recommended to join, but if they insist, they must be accompanied by a family member and sign a "Disclaimer," with our company reserving the right to refuse acceptance. If under 24 weeks and still insisting to join, the same rules apply, and consequences from personal reasons are also their responsibility.
- Minors must be accompanied by at least one adult who takes responsibility for their safety. Any consequences resulting from the minor's actions or negligence of the accompanying adult are the minor's responsibility.
- Our company reserves the right to change accommodation, travel routes, sightseeing spots, and departure dates as needed.
- In cases of insufficient numbers or uncontrollable issues like transportation changes, our company reserves the right to modify or cancel the itinerary. If a trip is canceled, all fees will be refunded or we will offer similar alternatives, and our company is not liable for any cancellations.
- Extra costs due to force majeure, such as traffic delays, strikes, weather issues, flight cancellations, or changes, are the responsibility of the participant.
- Times indicated in the itinerary are for reference only; actual arrival times may vary due to unforeseen circumstances like weather, traffic, events, or strikes. Guests planning onward travel should allow at least 3 hours of buffer time to avoid inconveniences caused by delays. Our company is not responsible for losses incurred from inadequate time planning.
- Our company reserves the right to merge English-speaking and Chinese-speaking tour groups into the same bus if the number of travelers in either group is limited. A bilingual tour leader, fluent in both English and Chinese, will accompany the group and provide service in the customers' preferred language (English or Chinese).
【Travel Safety Guidelines and Other Precautions】
I. Warm Tips
- Some attractions in Europe offer student discounts, so students are advised to carry their student ID cards.
- The standards for electrical plugs vary across European countries (e.g., plugs in Italy and Switzerland differ from those used in Germany). Please prepare different socket adapters if needed.
- For safety reasons, the law in Europe mandates that children, regardless of age, must occupy a seat. Most coaches do not provide children's safety seats; parents traveling with children under 3 years old may bring their own. However, a child safety seat occupies one seat, and we cannot guarantee that all personal safety seats will fit in tourist coaches, so please take note.
II. Safety Guidelines
Clothing
- European weather can be unpredictable, so please carry rain gear and a thicker jacket with you.
- Take care of your belongings and luggage; our company will not be responsible for any loss or theft.
- Clearly label your luggage with your name and contact information for identification, and in case lost luggage is found, it can be returned easily. If you lose your luggage, promptly inform the relevant institutions (such as hotels, airlines, etc.) and the police. If the luggage is not recovered, keep the police report for reimbursement from relevant institutions or your insurance company (if you have purchased insurance).
Food
1. Hotel Breakfast: In Europe, simple breakfasts are customary. The breakfast provided by hotels usually consists of bread, coffee, tea, juice, etc. Our arranged hotels all offer buffet breakfasts.
2. Bring bottled water and snacks for emergencies, especially for the elderly and children.
3. Do not drink unclean water and avoid consuming unsanitary or spoiled food.
4. Do not accept or consume cigarettes, food, or drinks from strangers.
5. To prevent adverse reactions from different food and water, bring commonly used or habitual medications. Long-term patients should carry their medical records for emergencies. Avoid taking medications offered by others.
6. Our company does not provide or arrange for alcohol. Members who enjoy drinking should strictly control their intake during the trip; any incidents of drunkenness, disturbing the peace, infringing on others, or causing third-party financial losses will be the sole responsibility of the perpetrator.
Accommodation
- Hotel Facilities:
- European cities are relatively small, and there are very few hotels in city centers, which are usually small and equipped with older facilities, not on par with similar hotels in China.
- European hotels do not provide toothbrushes, toothpaste, or slippers, so please prepare your own daily necessities.
- Check the items provided by the hotel for completeness and any damage. If items are missing or damaged, report it to the hotel staff or tour guide immediately.
- Due to various reasons such as environmental protection, historical significance, and cooler European climates, many hotels do not have air conditioning.
- Hotels in Italy tend to have older buildings and generally provide blankets stored in the room's cupboard; if not, please contact the front desk for additional ones.
- Hotel Dining:
- European hotels do not provide hot drinking water in guest rooms.
- Please cherish food and avoid waste; do not take food away.
- Breakfast times vary from hotel to hotel in Europe, and you must arrive at the restaurant early according to the hotel’s notified time to avoid insufficient food supply due to late arrival for personal reasons.
- There is a significant difference in the quality and quantity of meals in hotels compared to China; breakfasts are usually simple (German breakfasts are more abundant, while Italian breakfasts are simple, consisting of just bread and coffee).
- Hotel Safety Tips for Check-In:
- Keep valuables securely stored and do not leave them in hotel rooms; avoid carrying large amounts of cash and expensive watches or jewelry. Safeguard travel documents and valuables, and carry a photocopy of your travel documents and credit cards for reference in case of loss. Our company is not responsible for any loss or theft.
- Do not smoke in hotel rooms; fines imposed by hotels will be paid by the offenders.
- After checking into the hotel, understand the safety guidelines, check if the windows can be opened, and locate fire safety equipment. Familiarize yourself with safety exits and stairways.
- Do not casually share your hotel name or room number with strangers. Do not allow strangers, such as self-proclaimed hotel maintenance staff, to enter your room. Always lock your room door when entering or leaving, and check that the windows and doors are securely closed before sleeping. Keep valuable items close to you and avoid placing them near windows.
- When leaving the hotel, inform your tour guide and collect a hotel business card at the front desk. The card contains the hotel's address and phone number, which can help you seek assistance if you get lost.
Transportation
- Boarding and Alighting:
- All group participants must gather on time and depart punctually. Please arrive 15 minutes early at the designated pick-up location. Our travel bus does not wait; failure to meet at the agreed time and place is considered a voluntary waiver, and fees will not be refunded.
- The indicated boarding times on the website are estimated; actual boarding and alighting locations are confirmed by our company (in case of traffic conditions or other unforeseen circumstances preventing timely arrival, our company will promptly notify you, and your patience is appreciated).
- Coaches come in large buses, medium-sized buses, and 9-seater vans. Generally, large buses have dedicated luggage compartments, while medium buses and 9-seater vans have limited storage space. Due to the limited cargo space, try to avoid bringing too much luggage. Our company will arrange vehicles based on the final size of the group, ensuring one seat per person.
- To avoid congestion at attractions, most cities in Europe park buses far from sites and do not allow drivers to stop casually. Violation may result in heavy fines; at times, the drop-off point may be distanced from the attraction. We appreciate your understanding.
- Safety Tips for Bus Travel:
- Smoking is prohibited on the bus.
- Do not carry prohibited items.
- Do not play with any items on the bus to avoid unnecessary damage.
- During temporary stops, follow the tour guide's instructions and do not wander away.
- When disembarking for sightseeing, dining, or shopping, ensure the bus windows are closed and keep your valuables with you; the travel agency is not responsible for any loss or theft.
- Due to long travel times and heavy vehicle loads, if the bus breaks down and affects the itinerary, the travel agency will take swift measures to remedy the situation. We ask for the cooperation of travelers.
III. Other Important Information and Precautions
- Please comply with local laws.
- Always carry relevant documents and a valid passport.
- Follow the instructions of the tour leader/guides during group activities, and avoid leaving the group for safety reasons.
- Before participating in any high-risk activities, assess your health status and capabilities, and adhere to safety guidelines such as wearing life jackets, fastening seatbelts, and wearing appropriate clothing. Travelers should avoid participating in these activities during free time; if you insist on joining, you do so at your own risk.
- Do not engage in entertainment activities that may be illegal.
- Pay attention to and heed warnings, and do not wander off in wildlife parks or feed animals.
- When visiting areas with poor public safety, be particularly vigilant and avoid going out alone.
The time we mentioned in the itinerary is for reference only. Please refer to your guide on tour for the actual arrangement. The visiting order and duration might be changed according to actual and practical situation for better service.
This tour/activity is overseen by a select local operator in the region. Upon booking your tour or activity and after receiving confirmation, you will be issued an e-ticket detailing the local operator's name and contact information. If you require assistance finding a specific tour, please contact us for more information.
Requisito de vacuna contra la fiebre amarilla: Si ha viajado a o transita a través de regiones endémicas de la fiebre amarilla incluyendo países de África Oriental (excluyendo Tanzania) o países de América del Sur, ya sea antes o después de su viaje, puede ser necesario presentar un certificado de vacuna contra la fiebre amarilla válido. Este requisito puede aplicarse no solo para unirse a tours sino también para ciertos vuelos o entrada a países específicos. Para más detalles, por favor consulte el sitio oficial: :
Áreas de riesgo de la fiebre amarilla - Fit for Travel