【Airport Pick-Up】
Free 24-Hour Pickup Service at Toronto Pearson International Airport (YYZ). (One-time service per booking)
24-Hour Pickup: Pickup service is available regardless of the flight arrival time; guests will be picked up at any time of arrival.
Standard Pickup Arrangement: Pickup will be arranged within 1 hour after the flight arrives. The pickup staff will contact guests in advance to confirm the exact pickup time on the day of arrival.
Multiple Flights in One Booking: If there are two or more flights under one booking, the latest arrival time will be used as the reference for the pickup service.
Waiting Time for Pickup Service:
- The driver will wait up to 90 minutes after the arrival of an international flight and up to 60 minutes after the arrival of a domestic flight. If the waiting time exceeds this limit and the driver leaves, an additional fee will apply for a return trip to the airport.
- If guests are delayed due to luggage claim/customs clearance beyond the specified waiting time, they will need to arrange their own transportation to the hotel or pay for another pickup service.
- If guests are unsure when they will exit the airport, it is recommended to notify the pickup staff after collecting luggage or clearing customs to ensure the pickup is within the time limit.
Meeting Points at Toronto Pearson International Airport:
Terminal 1:
Domestic Flights: Door A – Tim Hortons Coffee Shop
International Flights: Door C – Information Desk
Terminal 3:
Domestic Flights: Door B
International Flights: Door G – Information Desk
Flight Changes or Cancellations: Please notify the staff at least 3 hours before the original arrival time.
Luggage Allowance: Each person is allowed one carry-on and one checked bag. An additional luggage fee of CAD$35 per item applies.
Hotel Check-in/Check-out: Hotel check-in starts at 3:00 PM, and check-out is required before 11:00 AM.
Additional Fees: Pickup/drop-off at Billy Bishop Toronto City Airport (YTZ), Toronto Downtown, or nearby areas will incur an extra CAD$100 transportation fee per booking.
Free Pickup Service from Hotels/Residences in the Toronto Area. (One-time service per booking)
- Pickup is available from hotels/residences in designated areas such as Scarborough, Markham, Richmond Hill, and North York. Pickup times will be arranged by our company. For other areas, please contact customer service for confirmation.
【Airport Drop-Off】
- After the tour, guests will be dropped off at Toronto Pearson International Airport (YYZ). Please schedule flights departing after 8:00 PM for domestic flights and after 9:00 PM for international flights.
- The group will disperse at the airport, and guests are responsible for handling their own check-in procedures.
Note:
If flight details are not received at least 2 days before arrival (excluding the arrival day, e.g., for an Aug 3 arrival, details must be provided by Jul 31), we will assume you will check in to the hotel on your own and will not arrange free airport pickup. Please check in directly using the hotel information on your confirmation. We will provide your Day 2 guide's contact information for your convenience.