Travel agency breach of contract:
If the contract is terminated before the trip, the travel agency will refund all collected travel fees to the user. A penalty fee will be paid in accordance with the following standards:
If compensation paid according to the ratios detailed above is not sufficient to compensate the traveler's actual losses, the travel agency should provide compensation according to the traveler's actual losses.
Traveler breach of contract
Penalties for breaking the contract before the date of travel are calculated as follows:
If the actual fees charged to the traveler are higher than the fees shown above, the traveler should pay the actual fees charged, but this amount should not be higher than the total travel fees.
As some travel items need to be booked in advance for this route, cancellations at a time other than the period between the group being formed and 6 day(s) before departure may incur loss without refund of plane tickets, hotel bookings, or other booked items. If the traveler needs to cancel a booking, the traveler should contact the travel agency as soon as possible. The travel agency should help the traveler reduce losses if possible, and refund travel fees after losses and cancellation fees have been deducted. The travel agency is not responsible for further compensating the traveler for any losses.