5-Day China Jiangnan Cultural Private Tour from Suzhou to Hangzhou· Hanshan Temple, Shantang Street, Lion Grove Garden, West Lake and Lingyin Temple

Traveler restrictions

• For safety reasons, pregnant women cannot book this product.

Age restrictions

• Due to limited service capacity, this route is not suitable for infants (14 days–2 years old (exclusive)).
• For safety reasons, minors under the age of 18 must be accompanied by at least one adult passenger.

Other restrictions

• For group bookings, the booker or group representative must have consent from all travelers to act as the authorized signatory for the trip. All travelers recognize the representative's signature on the travel contract and its appendices. If you do not have such authorization, please refrain from booking or signing the contract on behalf of others.
• For the safety of minors, we recommend that they travel with their guardian or a companion who carries a letter of authorization from the guardian.

Group information

• This is a private tour with a minimum group size of 1 person(s). Once tours4fun confirms the group in writing, the tour will proceed. If the tour is canceled due to reasons related to the travel agency, compensation will be provided according to the contract's breach clauses.

Group tour notification

• You'll get your group tour notification by 8:00 PM the day before departure. If you pay after 6:00 PM the day before, we'll send it by 12:00 PM on departure day. If you don't receive it, please contact tours4fun customer support. Check our website for meeting times. The time in your tour confirmation or given by our staff is final.

Single room supplement

• To ensure the best possible travel experience, we do not offer three-person rooms, and three travelers cannot share a room.
• Due to local hotel policies, if 2 adults are traveling with 2 or more children, please book 2 rooms.
  

Booking information

• Please provide accurate and complete information (name, gender, ID number, nationality, contact information, etc.) when booking to avoid booking errors and travel disruptions. You are responsible for any losses you incur due to incorrect information you provide.
• During your trip, tour staff or the driver may adjust the itinerary due to weather, traffic, or other conditions, with your consent, ensuring all attractions are included. Changes might involve altering visit order or meeting times for a smooth experience.
• If any attractions or venues cannot be visited due to unforeseen circumstances during your trip, the staff will work with you to either cancel or switch out the affected sites. Alternatively, an on-site refund can be provided based on the ticket price in your travel package (not the venue's listed price). Thank you for your understanding.
• Complimentary activities are offered depending on attraction or venue capacity and weather conditions. Participation is optional.
• During the non-free time, leaving the group early or midway is not permitted. Thank you for your understanding.
• If there is any inconsistency between the product confirmation or supplementary terms and the main travel contract, the product confirmation or supplementary terms will take precedence.

Travel guidelines

• [No Shopping] This product includes no shopping stops during the trip (shopping not organized by our company at attractions, venues, or cruise ships is excluded), and there is no compulsory shopping. If unauthorized shopping activities are verified, our company will compensate you with liquidated damages equal to 10% of the total travel expenses.
• If this product is successfully booked, each adult will receive a local SIM card. The specific data allowance and carrier are subject to the actual item issued on the day of departure.
• Please note that seasonal landscapes (e.g., maple leaves, cherry blossoms, rapeseed flowers) are dependent on weather and climate conditions, which may impact your viewing experience. Thank you for your understanding.
• There may be some privately operated entertainment and consumption venues at the destination. Most of these venues do not have legal business qualifications and may pose various hidden dangers. For your safety and health, tours4fun reminds you to be cautious when consuming at these venues.

Transportation

• Seats are assigned by booking order. Specific seat requests cannot be accommodated. Thank you for understanding.
• During the tour, you may be served by different vehicles and service staff. Thank you for your understanding.
  
• Please arrive at the designated location on time with your tours4fun booking number and traveler's name. Please take your seat according to the seat number assigned by the staff. The actual traveler must be the same as the traveler listed in the booking.

Accommodation

• Due to local economic conditions, transportation, hotel services and facilities, and dining options may differ from those in more developed cities. Thank you for your understanding.

Meals

• For tour group meals, the travel agency will ensure the hygiene and quantity of the food meet the promised standards. However, meal flavors vary in different regions and may not satisfy your personal preferences.
• During peak travel seasons or special circumstances, the departure time might be earlier than usual (you will be notified of the exact time), which could result in missing breakfast at the hotel. We recommend arranging a takeaway breakfast with the hotel or preparing your own. Thank you for understanding.

Tour information

• During peak seasons, skip-the-line services may still require some waiting time due to high visitor volumes. Thank you for your understanding.

Shopping/optional expenses

• During the tour, you might find shopping opportunities not organized by the travel agency at various attractions, venues, restaurants, and rest areas. tours4fun advises making purchases based on your needs and requesting proof of purchase. Please note that you are responsible for any disputes related to these purchases.

Travel agency breach of contract:

If the contract is terminated before the trip, the travel agency will refund all collected travel fees to the user. A penalty fee will be paid in accordance with the following standards:

Traveler breach of contract

Penalties for breaking the contract before the date of travel are calculated as follows: