Cancelation and Change Policy:
For cancelations or changing within 12 days of the tour date, no refund will be given.
Cancellation or change more than 13 days before departure, 70% of the fee will be refunded.
Essential Information About Booking:
- Minors under age 18 must be accompanied by an adult or provide a wavier signed by a legal guardian.
- This tour requires you to bring a photo ID, such as a foreign passport with an American visa, or an American driver’s license.
- The ID name of each guest should be provide, if you purchase a child ticket, please provide the child's date of birth when placing an order
- You will receive an electronic confirmation slip within 3 to 7 working days prior to your departure date. You will go to the ticket collection point with this slip and your valid id to redeem your boat ticket.
* Please arrive at the port least 1hour early. Thus miss the chance to board the cruise and cannot participate in the tour, we are afraid we cannot refund your fee.
The time we mentioned in the itinerary is for reference only. Please refer to your guide on tour for the actual arrangement. The visiting order and duration might be changed according to actual and practical situation for better service.
This tour/activity is overseen by a select local operator in the region. Upon booking your tour or activity and after receiving confirmation, you will be issued an e-ticket detailing the local operator's name and contact information. If you require assistance finding a specific tour, please contact us for more information.
Yellow Fever Vaccination Requirement: If you have traveled to or transited through yellow fever-endemic regions including East African countries (excluding Tanzania) or South American countries, either before or after your trip, you may be required to present a valid yellow fever vaccination certificate. This requirement can apply not only for joining tours but also for certain flights or entry into specific countries. For more details, please refer to the official site: :
Yellow Fever Risk Areas - Fit for Travel