4-Day Exclusive Zhangjiajie & Fenghuang Private Tour·Tianmen Mountain and Fenghuang Ancient Town丨Core Scenic Areas and Majestic Views

Traveler restrictions

• For safety reasons, pregnant women cannot book this product.

Age restrictions

• Due to limited service capacity, this route is not suitable for infants (14 days–2 years old (exclusive)).
• For safety reasons, minors under the age of 18 must be accompanied by at least one adult passenger.

Other restrictions

• For group bookings, the booker or group representative must have consent from all travelers to act as the authorized signatory for the trip. All travelers recognize the representative's signature on the travel contract and its appendices. If you do not have such authorization, please refrain from booking or signing the contract on behalf of others.
• For the safety of minors, we recommend that they travel with their guardian or a companion who carries a letter of authorization from the guardian.

Group information

• This is a private tour with a minimum group size of 1 person(s). Once tours4fun confirms the group in writing, the tour will proceed. If the tour is canceled due to reasons related to the travel agency, compensation will be provided according to the contract's breach clauses.

Group tour notification

• You'll get your group tour notification by 8:00 PM the day before departure. If you pay after 6:00 PM the day before, we'll send it by 12:00 PM on departure day. If you don't receive it, please contact tours4fun customer support. Check our website for meeting times. The time in your tour confirmation or given by our staff is final.

Booking information

• Please provide accurate and complete information (name, gender, ID number, nationality, contact information, etc.) when booking to avoid booking errors and travel disruptions. You are responsible for any losses you incur due to incorrect information you provide.
• If any attractions or venues cannot be visited due to unforeseen circumstances during your trip, the staff will work with you to either cancel or switch out the affected sites. Alternatively, an on-site refund can be provided based on the ticket price in your travel package (not the venue's listed price). Thank you for your understanding.
• Complimentary activities are offered depending on attraction or venue capacity and weather conditions. Participation is optional.
• If there is any inconsistency between the product confirmation or supplementary terms and the main travel contract, the product confirmation or supplementary terms will take precedence.

Travel guidelines

• [No Shopping] This product includes no shopping stops during the trip (shopping not organized by our company at attractions, venues, or cruise ships is excluded), and there is no compulsory shopping. If unauthorized shopping activities are verified, our company will compensate you with liquidated damages equal to 10% of the total travel expenses.
• On the day of travel, each adult with a confirmed booking will receive a local data SIM card. The data allowance and mobile carrier will be determined by the SIM card provided on-site.
• Please note that seasonal landscapes (e.g., maple leaves, cherry blossoms, rapeseed flowers) are dependent on weather and climate conditions, which may impact your viewing experience. Thank you for your understanding.
• There may be some privately operated entertainment and consumption venues at the destination. Most of these venues do not have legal business qualifications and may pose various hidden dangers. For your safety and health, tours4fun reminds you to be cautious when consuming at these venues.

Transportation

• Attractions in Zhangjiajie National Forest Park are spread out, and free shuttle buses are available for all visitors. Due to high visitor numbers, your group may not arrive at destinations simultaneously. Please follow the tour staff's arrangements.

Shopping/optional expenses

• During the tour, you might find shopping opportunities not organized by the travel agency at various attractions, venues, restaurants, and rest areas. tours4fun advises making purchases based on your needs and requesting proof of purchase. Please note that you are responsible for any disputes related to these purchases.

Travel agency breach of contract:

If the contract is terminated before the trip, the travel agency will refund all collected travel fees to the user. A penalty fee will be paid in accordance with the following standards:

If compensation paid according to the ratios detailed above is not sufficient to compensate the traveler's actual losses, the travel agency should provide compensation according to the traveler's actual losses.

Traveler breach of contract

Penalties for breaking the contract before the date of travel are calculated as follows:

If the actual fees charged to the traveler are higher than the fees shown above, the traveler should pay the actual fees charged, but this amount should not be higher than the total travel fees.
As some travel items need to be booked in advance for this route, cancellations at a time other than the period between the group being formed and 6 day(s) before departure may incur loss without refund of plane tickets, hotel bookings, or other booked items. If the traveler needs to cancel a booking, the traveler should contact the travel agency as soon as possible. The travel agency should help the traveler reduce losses if possible, and refund travel fees after losses and cancellation fees have been deducted. The travel agency is not responsible for further compensating the traveler for any losses.