Infants and small children can ride in a pram or strollerPublic transportation options are available nearbyInfants are required to sit on an adult’s lapSuitable for all physical fitness levelsAudio guide is available in English, Spanish, French, Italian, Germany, Portuguese, UkrainanItinerary order is subject to change depending on traffic, weather, and operation.If any of the visiting places is closed, we will try to attend an alternative place.The lunch/restaurant may change due to operational reasons.We do not supply any extra drop off service.When booking, please indicate the number of customers requesting vegetarian meals or gluten-free meals.Main Meals: A set meal with Japanese fried chicken and Tofu. No pork, no seafood but please note that Miso soup contains fish stock. No nuts, no crustaceans but anyone who has a serious allergy, please book the tour without lunch.Gluten-free Meals: A meal with grilled chicken, rice, miso soup and tofu.Muslim-friendly meals, Allergy-friendly meals, lactose-free meals, etc. are not available. Please book the tour without lunch.Customers who need each options will be charged more for changes on the day, therefore please select with lunch option in advanceSometimes cruise can be suspended due to high tide or techinical maintenance. In that case, we visit alternative place (Hamarikyu-Garden or Fukagawa museum) so we do not visit Odaiba.Refund will not be given for this case.Please let us know your booking numbers and total number of people before the tour if you have several bookings or if you have booked separatly.Due to the weather conditions, traffic conditions, or suspension of operation, we may have a possibility not to achieve all the activities. The tour will be attending to alternative place or giving ou t a gift as a compensation depending on a situation at that time. Refunds will not be given for these changes.If you are late for the tour start time, you will not be able to join the tour mid-way.Please handle the loading and unloading of your luggage from the trunk yourself. (Including wheelchairs, stroller etc..)Matcha store will be closed on May 14th, so we will be giving out matcha souvenirs as Matcha experience.Not recommended for those who can not walk long distanceCancellation Policy: For a full refund, cancel at least 24 hours before the scheduled departure time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
The time we mentioned in the itinerary is for reference only. Please refer to your guide on tour for the actual arrangement. The visiting order and duration might be changed according to actual and practical situation for better service.
This tour/activity is overseen by a select local operator in the region. Upon booking your tour or activity and after receiving confirmation, you will be issued an e-ticket detailing the local operator's name and contact information. If you require assistance finding a specific tour, please contact us for more information.