Chena Hot Springs Aurora-Viewing Day Tour from Fairbanks

• Essential Information About Booking:
  * This tour is led by a professional local guide. The minimum group size is 4 people. Please confirm the tour status in advance.
  * The tour can be booked up to one day before the tour date.
  * Please provide your phone number at least 5 days in advance, so that we may send you the final confirmation.
• Notes for Participation:
  * This tour requires you to bring a photo ID, such as a foreign passport with an American visa, or an American driver's license.
  * If there are discrepancies between any time stated in the itinerary and the time given by your guide, please meet at the time your guide has informed you of.
  * It is very cold in Alaska in winter, so please bring appropriate warm clothing, such as: down jacket, fleece jacket, hat, scarf, boots with traction, sunglasses, etc.
  * While observing the aurora, in order to avoid affecting the experience of others, please do not use flash photography.
  * At Chena Hot Springs Resort, changing room lockers can be rented for 50 cents / time and towels can be rented for $5.00 each. Please bring your own swimsuit, and sandals if you want them.
  * For safety reasons, minors under age 18 may not enter the outdoor natural rock pool, but they may use the indoor pool and the outdoor hot tub.
  * Minors under the age of 18 are required to be accompanied by at least one adult at all times or to submit a disclaimer signed by their guardian.
  * Please be aware, if you are not able to meet your guide at the appointed time and place due to personal reasons (including but not limited to illness, accidents, running late, etc.), and thus miss the chance to board the bus and cannot participate in the tour, we are afraid we cannot refund your fee for that day.
  - Please arrive at the pick-up location least 10 to 15 minutes early.
  - You may call us within 1 to 2 days of your tour to confirm the pick-up time and location.
  * If, due to unpreventable circumstances (including but not limited to: natural disasters, political and social situations, accidents and malfunctions, road closures, etc.), adjustments must be made to the tour in order to protect the safety and welfare of all guests in the tour group, our company reserves the right to take measures including changing the time or content of the tour or even canceling some or all tour activities. The related tour fees cannot be refunded, and any additional costs incurred (i.e. extended hotel stay, transportation, meals, plane ticket changes) must be borne by the guests.
  - Natural disasters: flood, earthquake, hail, snowstorm, tsunami, etc.
  - Political & social situations: war, shutdown, protest, regime change, policy change, terrorist attack, etc.
  - Accidents and malfunctions: tour bus or other transportation equipment malfunction, sudden damage to recreational equipment, traffic accident or other blockage of roads, etc.
  - Road closures: roads impassable due to weather conditions, traffic accidents, etc.

Tour guides and drivers rely upon the service fees charged on the tour to supplement their income. The wages of tour guides and drivers are determined factoring in that they will receive service fees to augment their earnings. Please pay at least the recommended service fee because the tour guides and drivers work hard to accommodate many people on the tour. The fee is calculated based on the total tour date.
The time we mentioned in the itinerary is for reference only. Please refer to your guide on tour for the actual arrangement. The visiting order and duration might be changed according to actual and practical situation for better service.
This tour/activity is overseen by a select local operator in the region. Upon booking your tour or activity and after receiving confirmation, you will be issued an e-ticket detailing the local operator's name and contact information. If you require assistance finding a specific tour, please contact us for more information.

Yellow Fever Vaccination Requirement: If you have traveled to or transited through yellow fever-endemic regions including East African countries (excluding Tanzania) or South American countries, either before or after your trip, you may be required to present a valid yellow fever vaccination certificate. This requirement can apply not only for joining tours but also for certain flights or entry into specific countries. For more details, please refer to the official site: : Yellow Fever Risk Areas - Fit for Travel