This tour provides paid airport pick-up and drop-off services. If necessary, please select the upgrade option.
[Paris(CDG/ORY)-pick-up, Rome(FCO/CIA)-drop-off Notes]
Driver working hours: 7:00am-22:00pm. Overtime fees will be charged if the working hours are exceeded.
Registration time: Registration must be made 15 days before the date of the group tour.
Other instructions:
(1) Airport pick-up and drop-off services are group pick-up and drop-off services. The driver is only responsible for picking up and dropping off the group from the airport to the hotel and has no knowledge of any matters related to the group tour.
(2) After receiving the ticket, guests who have booked the airport pick-up service should confirm that the name and mobile phone number they provided when registering are correct.
(3) After the guest's flight arrives, it will take at least 30-45 minutes to pick up the luggage and go through customs. The driver will arrive at the airport 30 minutes after the guest's flight arrives.
(4) The driver's waiting time for the airport pick-up service is no more than 90 minutes after the flight's arrival time. If the waiting time is exceeded, the driver will leave without any responsibility. If the driver needs to come back to pick up the flight, he/she will be charged again. If the airline is delayed and the driver is not notified in time, the fee will not be refunded and the guest will have to claim compensation from the airline.
(5) Regardless of whether you need to collect your luggage or not, please follow the exit number indicated by the baggage conveyor belt of the flight to the arrival hall. Do not look for an exit randomly. The driver will wait at the arrival exit of the designated flight with the registered guest's name. If the guest arrives at the exit and cannot find the driver holding his/her name, do not panic and stay where you are. Please call the emergency number immediately for inquiries.
(6) If the guest knows that the flight you are taking will be delayed, changed or cancelled, please send an SMS and call the emergency number to change it as soon as possible after knowing it. We will try our best to change the pick-up time for the guest. However, there is no guarantee that it can be changed. If it cannot be changed, the fee will not be refunded and the guest will have to claim compensation from the airline. If you require assistance upon arrival, please contact us by calling our emergency number.
(7) Airport drop-off service will be arranged 4 hours in advance of your flight departure time to prevent you from missing your flight. If there is a traffic jam or other uncontrollable situation during the drop-off process, we will do our best to assist you in resolving the emergency. However, if this causes you to be unable to board your flight on time, we will not be held responsible or liable.
(8) Each guest may not bring more than two pieces of luggage (one suitcase and one suitcase). If the luggage exceeds the limit, an additional service fee of EUR 20 will be charged for each piece of luggage.