2-Day Kansai Hakodateyama & Okuibuki Ski and Onsen Resort Tour from Osaka: Hakodateyama Admission + Lift + Ski Board & Ski Wear Included丨Perfect for Families

Know Before You Book:

• After the order is confirmed, dates cannot be changed. Any losses incurred due to changes will be at your own expense.
• Please provide complete information when booking (Name, Number of people, Phone number, WeChat ID, Pickup location) to avoid errors that may affect your itinerary.
• During the tour, please keep your passport and valuables with you and take proper care of them. If lost, stolen, or damaged, you will be responsible for the consequences.
• Elderly travelers, those with high blood pressure, heart disease, or pregnant women are advised to travel with a family member or friend.
• Guests under 18 are not accepted unless traveling with a guardian.
• This tour operates on a shared vehicle fixed itinerary. Please follow the designated stay times at each attraction and follow the driver-guide's instructions. For a more flexible itinerary, please refer to our chartered tour services.
• No refunds for missing or interrupting the tour due to personal issues or tardiness. Please be aware.
• If you self-detach from the group during the tour, your participation will be deemed void, and no refund will be provided. If this leads to any safety or property issues, the responsibility lies with you.
• Due to factors like traffic, weather, holidays, or crowds, the arrival times at each destination may vary. In case of delays or cancellations due to these or other force majeure factors, no refunds will be given.
• Wear comfortable clothing and shoes suitable for travel.
• Please abide by local Japanese laws and avoid bringing items prohibited by Japanese law to avoid legal issues.
• During free time, pay attention to your personal safety. Any accidents or losses due to not following safety advice will be at your own risk.

Participant Guidelines:

• Travelers aged 70 or above must ensure they are in good health and travel with a family member or friend aged 22 or older.
• Minors under 18 must be accompanied by at least one adult traveler throughout the tour.
• Elderly travelers are required to provide a health certificate, which can be submitted electronically before departure.
• Pregnant women, people with heart conditions, vertigo, or other special needs should refrain from booking this tour, as there may be risks of refusal.
• Non-mainland Chinese guests are welcome to book, but please note that we do not provide services in languages other than Chinese, Japanese and English. We appreciate your understanding.

Know Before You Go: 
This tour follows a shared group model with services provided by the local travel agency. To facilitate the departure, the agency may transfer passengers to a different vehicle and assign a different guide or driver, but the service level and itinerary will remain the same as per the contract.

• Pickup/Meeting:
  Please arrive at the designated pickup point at the specified time. Do not be late. This product is non-refundable and non-transferable. If you miss the tour for personal reasons, you will need to bear the corresponding loss.
• In-tour guidelines:
  No early departure or midway detachment from the group is allowed. If you choose to leave midway, any remaining portions of the tour will be considered forfeited, and no refund will be given. You will be responsible for any accidents that occur after detaching from the group.
  During peak tourist seasons or special circumstances, the tour's departure time may be slightly adjusted (please follow the guide's instructions).
  Traffic, weather, and other special conditions may result in adjustments to the tour order, though the planned attractions will not be reduced. The guide may rearrange the order of stops with your consent.
• Local customs/regulations:
  Please respect local cultural customs during the tour.
• Weather:
  The tour may be adjusted due to weather or other factors. For your safety, the staff may cancel outdoor activities and make alternative arrangements.
  In case of severe weather or other force majeure factors, the park may delay or cancel certain attractions or shows without prior notice.
• Shopping:
  Some scenic spots, restaurants, and rest areas may have shops that are not affiliated with the travel agency. Please shop wisely and keep receipts. If any shopping disputes arise, you are responsible for handling them.
  The destination may have privately operated entertainment or consumer venues that lack legal business credentials. For your safety and well-being, please exercise caution when considering purchases or participation.

Travel Reminders:

• Due to the unpredictable nature of traffic conditions, weather, holidays, and crowd levels, the arrival times at each destination may vary. In accordance with Japanese law, drivers are not permitted to work for more than 10 hours per day. To ensure the safety of both the driver and all passengers, we may need to adjust the itinerary based on real-time conditions. This could include shortening the duration at certain attractions or canceling some stops altogether. We sincerely ask for your understanding and support in prioritizing safety.
• In the event of the above or other force majeure situations, we sincerely apologize for any inconvenience this may cause. However, we kindly ask for your understanding that no refunds will be issued under such circumstances. This policy is in place to ensure the safety of both the driver and travelers, and to maintain the smooth operation of the tour.
• We are committed to providing the best possible travel experience, but in some cases, flexible adjustments to the itinerary are necessary. We truly appreciate your understanding and cooperation.
• Examples of force majeure events include, but are not limited to:
  Natural disasters: Earthquakes, volcanic eruptions, floods, typhoons, etc.
  Traffic incidents: Road accidents, severe traffic congestion, etc.
  Weather conditions: Extreme weather such as heavy snow, rain, or fog may affect transportation and schedules.
  Government regulations: Emergency government measures, traffic restrictions, or regulations may lead to itinerary changes.
  Health emergencies: Sudden health issues involving guests or team members that require urgent medical care.
  Social events: Strikes, protests, or social unrest that may disrupt travel plans.
  Mechanical failures: Vehicle or transportation malfunctions causing delays.

Kind Tips:

• Please keep your phone available during the tour to ensure we can contact you.
• If you are prone to motion sickness, please prepare accordingly to avoid affecting your travel experience.
• Wear comfortable clothing and shoes, and bring sunscreen, insect repellent, windbreakers, cameras, and other necessary items.
• Keep your personal belongings safe and avoid carrying valuables. If lost or damaged during the tour, you will be responsible for the loss.
• Safety Warning: Activities such as swimming, rafting, diving, skiing, ice-skating, and snow activities involve risks. Please participate according to your own condition and refer to local authorities' recommendations.

The time we mentioned in the itinerary is for reference only. Please refer to your guide on tour for the actual arrangement. The visiting order and duration might be changed according to actual and practical situation for better service.
This tour/activity is overseen by a select local operator in the region. Upon booking your tour or activity and after receiving confirmation, you will be issued an e-ticket detailing the local operator's name and contact information. If you require assistance finding a specific tour, please contact us for more information.

Yellow Fever Vaccination Requirement: If you have traveled to or transited through yellow fever-endemic regions including East African countries (excluding Tanzania) or South American countries, either before or after your trip, you may be required to present a valid yellow fever vaccination certificate. This requirement can apply not only for joining tours but also for certain flights or entry into specific countries. For more details, please refer to the official site: : Yellow Fever Risk Areas - Fit for Travel