【Pick-up Information】
Los Angeles International Airport (LAX):
* Free Airport pickup time: Free pickup provides on the first day of your tour between 10:00 am and 22:00 pm. Every 2 hours, that is 10:00, 12:00, 14:00, 16:00, 18:00, 20:00, and 22:00 o'clock.(The free pickup service is based on the seat availability, first come first serve. So it is possible that you need to wait a little bit long during high season.)
* Only one pick-up service within the free pick-up time range is provided for each room. If it is impossible to arrange due to weather and flight delay, etc., please pay for your own transportation costs.
* Paid Airport pickup time: 24-hour pick-up service, the price is $120 one-way (up to 5 pax).
* Airport Pick-up Location:
Arrival procedure for US domestic & Canada flight: Arrival → Baggage Claim area → Meet tour guide → Tour guide will arrange shuttle bus service.
Arrival procedure for International flight: Arrival →Go through immigration→Baggage
Claim Area → Go through Custom → Meet tour guide at the Passenger Exit (located at 7-Eleven Convenience Store) → Tour guide will arrange shuttle bus service.
* Airport meeting: The guide will be wearing a yellow uniform, holding a small yellow flag or an iPad with the local provider's icon.
* Flight information: Please provide arrival/return flight schedules at the time of booking or at least 3 business days prior to departure. Otherwise, you will be required to proceed to the hotel at your own expense. If the flight delays, we cannot guarantee airport pick-up service for free.
【Drop-off Information】
1) Los Angeles International Airport (LAX) Airport Dropoff Service
- For guests who participate in Los Angeles City Day Tour(CT) or Universal Studio Hollywood 1 Day Tour(US1), please book a flight departing after 20:00 pm (domestic flight) or 21:00 (international flight).
- For guests who participate in Amtrak Coast Starlight+ Santa Barbara 1-Day Tour(AS1) or Disneyland Park or Joshua Tree National Park In-Depth Day Tour(J1), please book a flight departing after 20:30 (domestic flight) or 21:30 (international flight).
- For guests who participate in the one-day tour of San Diego City 1 Day Tour (SD1) or San Diego - SeaWorld 1- day Tour (SW1) or Disneyland or Adventure Park Tour (DL1), drop off service is not provided. You can choose to Pico House, hotel main entrance of Lincoln Hotel Monterey Park/Los Angeles, Hartford Hotel BW Signature Collection Rosemead, Sheraton San Gabriel, Top Island.
(Please specify the drop-off location when placing the order; otherwise, arrangements cannot be made.)
2) Designated drop-off locations
- Pico House Los Angeles;424 N Main St, Los Angeles, CA 90012
- hotel main entrance of Lincoln Hotel Monterey Park/Los Angeles;123 S Lincoln Ave, Monterey Park,CA 91755
- Hartford Hotel, BW Signature Collection Rosemead;8832 Glendon Way, Rosemead, CA 91770
- Sheraton San Gabriel;303 E Valley Blvd, San Gabriel, CA 91776
Pick-up and drop-off services at this location are only available for guests who have reservations in the hotel. Please provide the hotel confirmation number.
- Top Island;1463 Nogales St, Rowland Heights, CA 91748
3) Self-departure in Los Angeles
For guests who do not participate in the one-day tour, there is no drop-off service, and they need to leave the group by themselves.