9-Day Croatia Adventure from Zagreb to Dubrovnik·Plitvice Lakes & Oyster Farm Lunch

Age restrictions

• What are the age restrictions for this trip? You must be 18 to travel unaccompanied on a G Adventures tour. For minors travelling with a guardian over 21 years old, the minimum age is 12.

Single room supplement

• Is there an extra cost for travelling solo? We believe solo travellers should not have to pay more to travel so our group trips are designed for shared accommodation and do not involve a single supplement. Single travellers joining group trips are paired in twin or multi-share accommodation with someone of the same sex for the duration of the trip. Some of our Independent trips are designed differently and solo travellers on these itineraries must pay the single trip price.
  If I choose to purchase My Own Room, are there any exceptions during the trip? Please note that if you have booked the "My Own Room" option for this tour, you will receive your own single room for all night stops.
  
  Please be aware that single room accommodations in European hotels are often smaller, and may not be to the same service level as double-occupancy rooms.

Other restrictions

• What are the mandatory travel insurance requirements for this trip? Travel insurance is compulsory in order to participate on any of our trips. When travelling on a group trip, you will not be permitted to join the group until evidence of travel insurance has been sighted by your leader, who will take note of your insurance details. When selecting a travel insurance policy we require that at a minimum you are covered for medical expenses including emergency evacuation and repatriation. A minimum coverage of USD200,000 is required. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects. Some tours include adventure activities that require extra coverage (e.g. crampon use); please review your itinerary and make sure that you are covered for all included activities. If you have credit card insurance we require proof of purchase of the trip (a receipt of credit card statement) with a credit card in your name. Contact your bank for details of their participating insurer, the level of coverage and emergency contact telephone number.
• For group bookings, the booker or group representative must have consent from all travelers to act as the authorized signatory for the trip. All travelers recognize the representative's signature on the travel contract and its appendices. If you do not have such authorization, please refrain from booking or signing the contract on behalf of others.
• For the safety of minors, we recommend that they travel with their guardian or a companion who carries a letter of authorization from the guardian.

Group information

• What is the maximum and typical number of participants on this tour? Max 16, avg 12.

Group tour notification

• You'll receive a group tour notification or call from our staff at least 1 day before departure. Keep your phone available. If you don't receive it, contact tours4fun customer support immediately. The meeting time specified in the confirmation notice or by our staff is final.

Booking information

• If the contract ends due to unavoidable events or force majeure, neither the travel agency nor you are liable. If you're stranded, the agency will help with accommodation. You'll cover extra food and lodging costs, while return travel expenses are shared. Please read and understand these terms.
• Please provide accurate and complete information (name, gender, ID number, nationality, contact information, etc.) when booking to avoid booking errors and travel disruptions. You are responsible for any losses you incur due to incorrect information you provide.
• If any attractions or venues cannot be visited due to unforeseen circumstances during your trip, the staff will work with you to either cancel or switch out the affected sites. Alternatively, an on-site refund can be provided based on the ticket price in your travel package (not the venue's listed price).
• If there is any inconsistency between the product confirmation or supplementary terms and the main travel contract, the product confirmation or supplementary terms will take precedence.

Travel guidelines

• [No Mandatory Shopping] This product does not include any mandatory shopping activities throughout the trip. Shopping activities not arranged by our company at attractions, venues, or on cruise ships are excluded. If any unauthorized shopping activity is added and verified, our company will pay you liquidated damages equal to 10% of the total travel expenses multiplied by the number of unauthorized shopping activities added.

Transportation

• What are the joining instructions? For details of your joining hotel please refer to your tour voucher, G Account, the G Adventures App or contact your travel agent.
  
  From Zagreb airport (ZAG), you can reach the city centre in a few ways. To get to Zagreb Autobusni Kolodvor (the central bus station), take the Pleso Prijevoz bus operated by Croatia Airlines from outside the main International Arrivals terminal.
  
  To arrange an arrival or departure transfer, we recommend you book through our preferred transfer provider - Welcome Pickups
  
  We advise that you book both your arrival and departure transfers in advance. Please make sure you have the following details before booking:
  
  - Flight number
- Flight Arrival Time and Date
  - Flight Departure Time and Date
  - Passenger's Name
  - Number of Passengers
  - Email
  - Valid Mobile Telephone Number
  - Drop off and/or Pick Up Address
  
  
  Please note that day 1 is an arrival day and no activities have been planned on this day.
  
  Upon arrival to your Joining Hotel (note that check-in time will be in the afternoon), look for a note or bulletin board in the reception with a note from your CEO. This note will give the details of your Welcome Meeting on day 1 (usually between 5pm and 7pm), where you will get a chance to meet your CEO and other travellers, as well as learn more about how the tour will run. If you don’t see a note, please ask reception for details!
  
  If you are arriving later and will miss the Welcome Meeting, your CEO will leave a note at reception for you with any information you may need, and with morning instructions for the next day.
  What should I do if I can’t find my airport transfer or experience arrival issues? We don't expect any problems, and nor should you, but if for any reason you are unable to commence your trip as scheduled, as soon as possible please contact your starting point hotel, requesting that you speak to or leave a message for your CEO (if you are not on a group tour please refer to the emergency contact details provided in this dossier). If you are unable to get in touch with your leader, please refer to our emergency contact details.

Accommodation

• What should I expect from the accommodations on this trip? It is important to note that accommodation in Europe tend to be quite different to other areas of the world you may have travelled in. Buildings and rooms are generally old and may not have been renovated or maintained to the highest standard. Downtown hotels in Europe were not built to be hotels but rich owners houses, which have been changed into hotels. Therefore unusual room sizes are common as large rooms have been partitioned in the past, resulting in rather "thin" walls. Reception areas, rooms and bathrooms tend to be very small as they were often added into an existing room, and may have a hand nozzle rather than a conventional shower head.
  
  On this trip you can expect to stay in small family-run hotels (with the exception of the start and finish hotels, which are often larger city hotels), which will vary a little in standard and facilities: some may not have elevators, air-conditioning or English-speaking staff, but most importantly all are locally-run, with some traditional character, and in excellent central locations to give you maximum time for exploring the sights. You can expect to find clean, safe, simple accommodation in convenient locations.
  
  Note that most accommodation in Europe does not have air conditioning units in rooms. Air conditioning is not routinely installed in European homes and workplaces. However, nearly all hotels will provide a standing or desk fan for your room on hot nights. If you do not already have one in your room, please ask your CEO to organize one for you with reception.

Tour information

• Is there a travel disclaimer for my itinerary I should review before booking this trip? While it is our intention to adhere to the route described below, there is a certain amount of flexibility built into the itinerary and on occasion it may be necessary, or desirable to make alterations. The itinerary is brief, as we never know exactly where our journey will take us. Due to our style of travel and the regions we visit, travel can be unpredictable. The Trip Details document is a general guide to the tour and region and any mention of specific destinations or wildlife is by no means a guarantee that they will be visited or encountered. Aboard expedition trips visits to research stations depend on final permission.
  
  Additionally, any travel times listed are approximations only and subject to vary due to local circumstances.
  What important notes should I be aware of before the trip? 1. YOUR CEO
  It is important to note that in Europe, all guiding is based around local guides all of whom are licensed to work only in a particular city. As such, our leaders are able to provide orientation walks which will show you the layout of each town and city as well as the location of local services such as post offices and laundromats, but are unable to legally share historical facts and figures in public places.
  
  2. LUGGAGE
  In Europe it is very rare to find elevators in train stations, hotels or other public places. We use public transport on this trip, which means you will need to carry your luggage from platform to platform, in and out of trains and buses etc. and also possibly up several flights of stairs. You will also need to be able to stow your luggage safely on trains and buses. It is therefore essential that you pack light and bring luggage which is compact and lightweight, and which you can easily transport. The carrying of your luggage remains your responsibility at all times. We highly recommend travelling with a backpack or duffel bag over any wheeled luggage options.
  
  3. COMBO TRIP
  Please note that this tour combines with other G Adventures tours. As such, the staff and some travel companions on your tour may have previously been traveling together with G Adventures, prior to Day 1 of your tour. Likewise, some staff and travel companions may be continuing together on another G Adventures tour, after your trip concludes.
  
  4. ACCOMMODATION NOTE:
  Please be aware that properties we stay in with only two stories may not have elevators installed and climbing the stairs with your luggage will be necessary.
  
  5. OPTIONAL ACTIVITIES NOTE:
  During high season in Europe (May-October) we highly recommend booking reservations for any popular optional activities/museum tickets etc. in advance to avoid encountering sold-out activities on the ground while on tour.

Tour reminder

• What is the role of the group leader during this trip? This G Adventures group trip is accompanied by one of our group leaders. The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. They will provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious and social aspects.
  What are the packing guidelines and luggage restrictions? We recommend using a backpack for your convenience, or a medium-sized suitcase if you prefer. A daypack is also essential for carrying everyday items. Space is limited on transportation, so there is a limit of one main piece of luggage per person. You will be responsible for carrying your own luggage. You must be prepared to carry your luggage up and down stairs, on and off transportation, and to hotels (max 15-20 mins.)
  What should I pack for this trip? Conservative Dress:
  • Modest clothing that covers knees and shoulders (Long pants, long skirts, shirts that cover shoulders)
  • Shawl or scarf (for temple visits)
  
  Documents:
  • Flight info (required) (Printouts of e-tickets may be required at the border)
  • Insurance info (required) (With photocopies)
  • Passport (required) (With photocopies)
  • Vouchers and pre-departure information (required)
  • Visas or vaccination certificates (With photocopies)
  
  Essentials:
  • Footwear (required) (Closed toe suggested)
  • Toiletries (required) (Shampoo, bodywash, soap, etc.)
  • Binoculars (optional)
  • Camera (With extra memory cards and batteries)
  • Cash, credit and debit cards
  • Day pack (Used for daily excursions or short overnights)
  • Ear plugs
  • First-aid kit (should contain lip balm with sunscreen, sunscreen, whistle, Aspirin, Ibuprofen, bandaids/plasters, tape, anti-histamines, antibacterial gel/wipes, antiseptic cream, Imodium or similar tablets for mild cases of diarrhea, rehydration powder, water purification tablets or drops, insect repellent, sewing kit, extra prescription drugs you may be taking)
  • Flashlight/torch (Headlamps are ideal)
  • Fleece top/sweater
  • Hat
  • Headphones (Noise-cancelling recommended)
  • Locks for bags
  • Long pants/jeans
  • Moneybelt
  • Outlet adapter
  • Personal entertainment (Reading and writing materials, cards, music player, etc.)
  • Reusable water bottle
  • Shirts/t-shirts
  • Sleepwear
  • Small travel towel
  • Sunglasses
  • Swimwear
  • Watch and alarm clock
  • Waterproof backpack cover
  • Windproof rain jacket
  
  Health & Safety:
  • Face masks (Clients will be only be required to wear a face mask where it is mandated by local regulations.)
  • Hand sanitizer
  • Pen (Please bring your own pen for filling out documents.)
  
  Warm Weather:
  • Sandals/flip-flops
  • Shorts/skirts (Longer shorts/skirts are recommended)
  • Sturdy water shoes/sandals
  • Sun hat/bandana
  • Swimwear
  Where can I do my laundry on this trip? Laundry facilities are offered by some of our hotels for a charge. There will be times when you may want to or have to do your own laundry so we suggest you bring non-polluting/biodegradable soap. Your CEO can also show you where the you can get your laundry done.
  What should I know about currency, credit cards, and exchanging money while on this tour? Credit cards and debit cards are very useful for cash advances but you must remember to bring your PIN number (be aware that many ATM machines only accept 4-digit PINs). Both Cirrus and Plus system cards are the most widely accepted debit cards. Visa cards are the most widely accepted credit cards. While ATMs are commonly available, there are no guarantees that your credit or debit cards will actually work - check with your bank. You should be aware when purchasing products or services on a credit card, that a fee usually applies.
  
  Do not rely on credit or debit cards as your only source of money. A combination of Euros and cards is best.
  
  Always take more rather than less, as you don't want to spoil the trip by constantly feeling short of funds.
  What emergency funds do I need access to on this trip? Please also make sure you have access to at least an additional USD $200 (or equivalent) as an 'emergency' fund, to be used when circumstances outside our control (ex. a natural disaster) require a change to our planned route. This is a rare occurrence!
  Are international flights included in this trip? No, international flights are generally not included in the price of your tour.
  
  However, on some tours travelling between two different countries, international flights are included as part of the itinerary and price of the tour. Please speak to your GCO or booking agent for further details.
  
  In addition, check-in times and baggage allowances/restrictions vary by airline and can change at any time. For the most up-to-date information for your flight, please contact your airline. We recommend checking in online in advance to avoid potential delays at the airport.
  What should LGBTQ+ travellers know about safety and travel considerations on this trip? The safety and well-being of all of our travelers is a priority at G Adventures and that includes our travelers who identify as part of the LGBTQ+ community. We recognize that there are specific concerns and questions you may have about your adventure in terms of safety and security. We encourage you to visit our LGBTQ+ page for useful resources to ensure you feel safe and comfortable throughout the duration of your trip. The Equaldex tool linked on this page can be of particular help when deciding where you may want to visit next.

GUARANTEED DEPARTURES & CANCELLATION OF A TOUR BY THE TOUR OPERATOR

A departure date for a Tour offered by the Tour Operator will become a guaranteed departure when at least one booking secured by a valid deposit has been made on that departure.
The Tour Operator guarantees that all scheduled Tour departures booked and secured with a valid deposit will depart as indicated on the applicable confirmation, subject to reasonable itinerary changes as described in these Terms or good faith health and safety concerns. This guarantee is not applicable in the case of Force Majeure. Up to date Tour and itinerary information is available on the Tour Operator’s website or by contacting the Tour Operator. Brochures and other printed materials displaying Tour information and departure dates are subject to change may not be relied upon for purposes of this guarantee.
If a Tour is cancelled by the Tour Operator before the date of departure for reasons other than Force Majeure or as a result of a suspension of operations by the Tour Operator and the cancellation is not caused by your fault or negligence, you will have the choice of accepting from the Tour Operator:
(a) a substitute Tour of equivalent or superior value; or
(b) a substitute Tour of lesser value if no Tour of equivalent or superior value is reasonably available and to recover from the Tour Operator the difference in price between the price of the Tour originally purchased and the substitute Tour; or
(c) a full refund of all monies paid for the cancelled Tour.
If a Tour is cancelled by the Tour Operator before the date of departure due to Force Majeure or as a result of a suspension of operations by the Tour Operator and the cancellation is not caused by your fault or negligence, the Tour Operator can offer you either:
(a) a substitute Tour of equivalent or superior value;
(b) a substitute Tour of lesser value if no Tour of equivalent or superior value is reasonably available and to recover from the Tour Operator the difference in price between the price of the Tour originally purchased and the substitute Tour;
(c) a travel credit valued at 110% of monies paid for your Tour; or
(d) a refund minus unrecoverable costs.
If a cancellation due to Force Majeure or a suspension of operations by the Tour Operator occurs after the Tour has commenced, the Tour Operator can offer you either a pro-rata:
(a) travel credit valued at 110% of the monies paid for the days that remain on your Tour; or
(b) refund minus unrecoverable costs of the days that remain on your Tour.
Any travel credit the Tour Operator issues as a result of a Tour that is cancelled for Force Majeure:
• Will have an expiration date that is no sooner than 2 years from the date of Tour cancellation;
• is not redeemable for cash; and
• excludes flights or insurance.
The Tour Operator is not responsible for any incidental expenses or consequential losses that you incur as a result of the cancelled booking including visas, vaccinations, non-refundable flights or rail, non refundable car parking or other fees, loss of earnings, or loss of enjoyment, the Tour Operator reserves the right to issue a full refund in lieu of the choices above, in its sole discretion. Where a significant element of a Tour as described cannot be provided after departure, the Tour Operator will make suitable alternative arrangements where possible. If it is not possible to provide a suitable alternative or if you reasonably reject any suitable alternatives, the Tour Operator may provide you with a refund for unused products or services as determined in its discretion.

CANCELLATION BY THE PARTICIPANT

At the time of booking, a non-refundable deposit(350 USD) in the amount, as applicable, per person per Tour is due to the Tour Operator. If the booking is made 60 days or less prior to departure, full payment is due at the time of booking. The non-refundable deposit should be sent to the Tour Operator or authorized agent, as applicable.
You may cancel your booking by notifying the Tour Operator. Cancellation fees, if any, will be determined with reference to the date on which notice of cancellation is received by the Tour Operator and are expressed as a percentage of the total price paid for the cancelled Tour, product or service (excluding any insurance products).Cancellation of a Tour:
(a) Cancellation received 60 days or more before departure of first product or service in relevant booking: Lifetime Deposit will be held by the Tour Operator in accordance with these Terms, the remainder of the payments made to the Tour Operator in respect of the cancelled product will be refunded.
(b) Cancellation received 30-59 days before departure of first product or service in relevant booking: Lifetime Deposit will be held by the Tour Operator in accordance with these Terms, an amount equal to 50% of the remainder of the payments made to the Tour Operator in respect of the cancelled Tour will be refunded.
(c) Cancellation less than 30 days before departure of first product or service in relevant booking: Lifetime Deposit will be held by the Tour Operator in accordance with these Terms, and no further refund will be payable.
Cancellation of Arrival Transfers, Pre and Post Night Accommodations, My Own Room and optional activities booked directly with the Tour Operator:
(a) Cancellation 31 days or more before departure: you will receive a full refund in respect of cancelled Arrival Transfers, Pre and Post Night Accommodations, My Own Room and optional activities.
(b) Cancellation 30 days or less before departure: No refund will be payable in respect of any cancelled Arrival Transfers, Pre and Post Night Accommodations, My Own Room and optional activities.
Cancellation Terms for Inca Trail Tours
The following cancellation terms apply to all Inca Trail Tours:
Cancellation received 60 days or more before departure of first product or service in relevant booking: Lifetime Deposit less the amount set out below in your booking currency (the “Inca Trail Charge”) will be held by the Tour Operator in accordance with these Terms, the remainder of the payments made to the Tour Operator in respect of the cancelled product will be refunded.
Cancellation received 30-59 days before departure of first product or service in relevant booking: Lifetime Deposit will be held by the Tour Operator in accordance with these Terms, an amount equal to 50% of the remainder of the payments made to the Tour Operator in respect of the cancelled Tour will be refunded.
Cancellation less than 30 days before departure of first product or service in relevant booking: Lifetime Deposit will be held by the Tour Operator in accordance with these Terms, and no further refund will be payable.
The Inca Trail Charges are as follows
125 USD / 200 AUD / 220 NZD / 180 CAD / 115 CHF / 910 CNY / 120 EUR / 100 GBP / 975 HKD / 18960 JPY / 180740 KRW / 170 SGD / 2315 ZAR