10D9N · Group Tours · Xinjiang + Xinjiang Kanas National Geopark + Hemu Scenic Area + Sayram Lake + Turpan + Tianshan Tianchi + World Mystery Town

Traveler restrictions

• The tour destination is at high altitude, so travelers with certain health conditions or elderly guests should consult a doctor beforehand. Be sure to pack altitude sickness medication and essentials. With a dry climate and strong UV rays, don't forget sunglasses, sun hats, sunscreen, and lip balm. Due to temperature changes, bring long-sleeved shirts, pants, and warm clothing. Consider carrying medications like cold medicine and aspirin for altitude sickness. If you feel unwell during the trip, please inform the tour staff promptly for assistance and follow medical advice.
• For safety reasons, pregnant women cannot book this product.

Age restrictions

• This itinerary is physically demanding. Please ensure you are in good health and fit to travel. If there are elderly travelers aged 80 and above, they must be accompanied by at least one relative or friend aged 18–69. We appreciate your understanding.
• Due to limited service capacity, this route is not suitable for infants (14 days–2 years old (exclusive)).
• For safety reasons, minors under the age of 18 must be accompanied by at least one adult passenger.

Other restrictions

• For group bookings, the booker or group representative must have consent from all travelers to act as the authorized signatory for the trip. All travelers recognize the representative's signature on the travel contract and its appendices. If you do not have such authorization, please refrain from booking or signing the contract on behalf of others.
• For the safety of minors, we recommend that they travel with their guardian or a companion who carries a letter of authorization from the guardian.

Group information

• The minimum group size for this product is 1. Once tours4fun confirms in writing, the group will travel by default. If the travel agency causes the group not to travel, they will provide compensation according to the contract's breach clauses.
• Each group can include up to 6 people, including children who occupy seats. If the actual number of travelers exceeds this limit, 10% of the total booking amount will be refunded as compensation once verified.

Group arrangements

• Our company independently organizes this itinerary, and we guarantee that all travelers are from tours4fun channels, including but not limited to the tours4fun website, tours4fun offline stores, and other distribution channels recognized by tours4fun. Travelers will not be combined with travelers from non-tours4fun channels for this tour.

Group tour notification

• You'll get your group tour notification by 8:00 PM the day before departure. If you pay after 6:00 PM the day before, we'll send it by 12:00 PM on departure day. If you don't receive it, please contact tours4fun customer support. Check our website for meeting times. The time in your tour confirmation or given by our staff is final.

Single room supplement

• For this product, to ensure the best possible travel experience, room sharing is not available for solo travelers.
• To ensure the best possible travel experience, we do not offer three-person rooms, and three travelers cannot share a room.

Booking information

• If a flight is canceled or delayed due to unexpected events and force majeure, including but not limited to airline capacity adjustments, temporary airport closures, weather conditions, or air traffic control, the travel agency will do its best to assist you with changes. You must pay any price difference. If the new price is lower than the original price, we will refund the difference.
• Please provide accurate and complete information (name, gender, ID number, nationality, contact information, etc.) when booking to avoid booking errors and travel disruptions. You are responsible for any losses you incur due to incorrect information you provide.
• If any attractions or venues cannot be visited due to unforeseen circumstances during your trip, the staff will work with you to either cancel or switch out the affected sites. Alternatively, an on-site refund can be provided based on the ticket price in your travel package (not the venue's listed price). Thank you for your understanding.
• Complimentary activities are offered depending on attraction or venue capacity and weather conditions. Participation is optional.
• If there is any inconsistency between the product confirmation or supplementary terms and the main travel contract, the product confirmation or supplementary terms will take precedence.

Travel guidelines

• [No Shopping] This product includes no shopping stops during the trip (shopping not organized by our company at attractions, venues, or cruise ships is excluded), and there is no compulsory shopping. If unauthorized shopping activities are verified, our company will compensate you with liquidated damages equal to 10% of the total travel expenses.
• If you successfully book this product, each order will receive a Pocket Wi-Fi (portable Wi-Fi device) for the trip. Instructions will be provided when the device is distributed on the day of departure.
• Please note that seasonal landscapes (e.g., maple leaves, cherry blossoms, rapeseed flowers) are dependent on weather and climate conditions, which may impact your viewing experience. Thank you for your understanding.

Transportation

• During the tour, you may be served by different vehicles and service staff. Thank you for your understanding.
  
• Please arrive at the designated pick-up location at the time agreed upon with the tour guide. Punctuality is important, as being late will delay your itinerary and that of other travelers. If you miss the tour bus due to lateness, please make your way to the next meeting point. Thank you for your understanding.
• To avoid affecting your trip, please arrive at the airport at least 120 minutes before the flight departure time to complete check-in procedures.

Accommodation

• Due to local economic conditions, transportation, hotel services and facilities, and dining options may differ from those in more developed cities. Thank you for your understanding.

Meals

• During peak travel seasons or special circumstances, the departure time might be earlier than usual (you will be notified of the exact time), which could result in missing breakfast at the hotel. We recommend arranging a takeaway breakfast with the hotel or preparing your own. Thank you for understanding.

Tour information

• During peak seasons, skip-the-line services may still require some waiting time due to high visitor volumes. Thank you for your understanding.

Traveler breach of contract

Penalties for breaking the contract before the date of travel are calculated as follows: