- Tour Cancellation:
* 33 days or more before departure (including the 33rd day): We will charge 5% of the total amount due on the booking order.
* 17-32 days before departure (including the 32nd day): We will charge 50% of the total amount due on the booking order.
* 10-16 days before departure (including the 16th day): We will charge 80% of the total amount due on the booking order.
* Within 9 days before departure (including the 9th day): All vehicle and hotel reservations have been confirmed, and the tour fee paid will not be refunded.
- Cancellation after rescheduling: If a traveler cancels the trip after rescheduling, the cancellation terms will be calculated based on the original
departure date.
- Rescheduling or Switching Tours (Limited to the same local product):
* 33 days or more before departure (including the 33rd day): No rescheduling fee will be charged.
* 17-32 days before departure (including the 32nd day): We will charge 50% of the total amount due on the booking order as a rescheduling fee.
* 10-16 days before departure (including the 16th day): We will charge 80% of the total amount due on the booking order as a rescheduling fee.
* Within 0-9 days before departure (including the 9th day): All vehicle and hotel reservations have been confirmed, and rescheduling is not possible and we will not refund any travel expenses paid.
- Rescheduling after a previous reschedule: For a second reschedule made 33 days or more before departure (including the 33rd day), a 5% service fee will be charged.
* The total amount due includes the basic tour fee and additional accommodation costs.
- Notes:
* If a group member cannot participate in the tour as scheduled due to special circumstances, they may reschedule for the next tour, with terms of rescheduling as stated above.
* If a group member withdraws suddenly during the trip or does not participate in any group activities (such as meals or visits), the fees paid will not be refunded.
* All the above conditions must be notified in writing; otherwise, it will be considered a forfeiture, and we will not bear any responsibility.