Cancellation Policy
Once your booking is confirmed, we will immediately purchase your train tickets and Machu Picchu entrance tickets. These tickets are non-refundable and non-changeable under all circumstances.
For the remaining balance after deducting the cost of train tickets and Machu Picchu tickets:
- 42 days or more before departure: USD $110/person hotel booking fee will be charged.
- 32-41 days before departure: 30% of the remaining balance will be charged.
- 21-31 days before departure: 50% of the remaining balance will be charged.
- 20 days or less before departure: 100% of the remaining balance will be charged.
Change Policy
- 32 days or more before departure: One date change is allowed with a USD $50 service fee. Any non-changeable expenses (e.g., train tickets, Machu Picchu tickets) must be paid as fare differences.
- 31 days or less before departure: Date changes follow the cancellation policy above.
Important Notes
* For groups of 10 or more, cancellation policies differ. Please contact customer service for details.
* No refunds will be issued for itinerary delays caused by late arrival of guests.
* By booking, guests acknowledge and agree to all terms and conditions.
* The company reserves the right to interpret all itinerary, pricing, and policy information. Due to weather, transportation issues, war, strikes, political situations, or other force majeure circumstances, we reserve the right to modify, delay, or cancel the itinerary. Tour fees are non-refundable in such cases.