• 2-14 Pax Small Group Tour special notes: For Oahu & Maui, tours operate in small groups of 2-14 guests. For the Big Island, due to geography, holidays, and conventions, group sizes may range from 2-30 guests. We make every effort to arrange 14-seat vehicles for our guests, except in cases of force majeure.
• Once confirmed and issued, all flight tickets cannot be cancelled or changed.
• Most hotels in Hawaii require a valid credit card as a deposit guarantee when checking in. All special requests will be subject to the hotel's check-in.
• Smoking is prohibited in the hotel rooms. Customers are responsible for any penalty charged by the hotel.
• If an attraction is temporarily closed or under maintenance, the guide will adjust and arrange an alternative.
• For groups of 14 guests or fewer, a driver-guide will be arranged.
• For inter-island tours, if flights are canceled or delayed, no compensation will be provided by our company. Guests must contact the airline directly for claims, though we will assist where possible.
• Upon airport pickup, the guide will brief you on important notes and provide your Hawaii itinerary, including nearby restaurants, beaches, and shopping information.
• To ensure a smooth trip, the sightseeing order will follow the schedule given by your pickup guide.
• Tips are a recognition of your guide's service. A professional and dedicated guide appreciates your encouragement. If you are not satisfied, please inform us promptly so we can improve.
• For this package, any unused services are considered forfeited and are non-refundable or exchangeable for other activities. Please inform your guide in advance if you will not join certain items.
• Please note: Airfare and hotel prices may fluctuate. Contact us in advance for the latest quotation before booking.
• This package includes round-trip flights from Honolulu to the outer islands (Big Island). The tour cost may vary based on airfare at the time of booking. Since U.S. domestic flights require passenger details, please provide the following when booking to avoid delays:
1. Gender
2. Date of Birth
3. Full Name in Chinese and Pinyin
4. Mobile Number
All details must match your passport or valid ID for ticketing.
• We will do our best to follow the planned itinerary and hotels. However, due to circumstances beyond our control, changes may occur.
• If you need luggage storage on the last day of your trip, please note that most hotels in Hawaii charge a fee: approx. $2 per bag (same-day storage) or $10-12 per person. Most hotels do not allow overnight storage (a policy in place since 9/11). Alternatively, local travel agencies may provide storage at $25 per bag (up to 3 days).
• Upon arrival, your guide will brief you on important reminders and provide your Hawaii itinerary (including nearby restaurants, beaches, and shopping tips).
• To ensure a smooth experience, the sightseeing schedule will follow the itinerary provided by the airport pickup guide.
• For package tours, any unused activities will be considered forfeited. No refund or substitution will be provided. Please notify your guide in advance if you do not plan to join certain activities.