【Airport Pick-Up】
Free 24-hour pick-up service at Toronto Pearson International Airport (YYZ). (One pick-up per booking)
- 24-hour pick-up means pick-up services are available regardless of your flight's arrival time.
- Pick-up will be arranged so that waiting time does not exceed 1 hour after your flight's arrival. The pick-up staff will contact you in advance to confirm the exact pick-up time on your arrival day.
- If there are two or more flights under one booking, the latest arrival time will be used as the reference for pick-up arrangements.
Waiting time for pick-up: Up to 90 minutes after the arrival of international flights or 60 minutes after domestic flights. If the waiting time is exceeded and the driver leaves, an additional fee will be charged for returning to the airport.
- For delays due to baggage claim or customs exceeding the allowed waiting time, guests will need to arrange transportation to the hotel themselves or pay for another pick-up service.
- If you're unsure when you will exit the terminal, it is recommended to notify the pick-up staff after collecting your luggage or clearing customs to ensure the waiting time does not exceed the limit.
Meeting Points at Toronto Pearson Airport:
Terminal 1:
Domestic Flights – Gate A, Tim Hortons Coffee
International Flights – Gate C, Information Desk
Terminal 3:
Domestic Flights – Gate B
International Flights – Gate G, Information Desk
- Please notify our staff at least 3 hours in advance if your flight is changed or canceled.
- Each guest is allowed one carry-on and one checked bag. An additional luggage fee of $35 per item will apply for extra bags.
- Hotel check-in time starts at 3:00 PM; check-out is before 11:00 AM.
- Pick-up from Billy Bishop Toronto City Airport (YTZ) or Toronto Downtown and surrounding areas will incur an additional CAD$100 transportation fee.
- Free pick-up service from hotels/residences within the Toronto area. (One pick-up per booking)
- This service is available for hotels/residences in Scarborough, Markham, Richmond Hill, North York, etc. The pick-up time will be arranged by our company. For other areas, please contact customer service for confirmation.
【Airport Drop-Off】
- After the tour ends, you will be dropped off at Toronto Pearson International Airport (YYZ).
- Please book flights departing after 8:00 PM for domestic flights and after 9:00 PM for international flights.
- The group will disband at the airport, and guests will handle their own check-in procedures.
Note:
If flight details are not received at least 2 days before arrival (excluding the arrival day, e.g., for an Aug 3 arrival, details must be provided by Jul 31), we will assume you will check in to the hotel on your own and will not arrange free airport pickup. Please check in directly using the hotel information on your confirmation. We will provide your Day 2 guide's contact information for your convenience.