【Pick-up Information】
* Free Airport Pick-up Service: Each booking includes one complimentary airport pick-up on the tour start date at Calgary Airport (YYC). Additional pick-ups can be arranged at an extra cost.
* Free Pick-up Hours: 06:30–22:30. Please note that the last guided pick-up departs at 22:00, and the final hotel shuttle departs at 22:30. If you miss these, you will need to make your own way to the hotel.
* Private Paid Pick-up: Available for flights arriving between 07:00–23:00. Charges are CAD $90 + tax for the first two passengers, and CAD $20 + tax for each additional passenger. Maximum 4 passengers per booking.
* Pick-up Arrangement: Depending on your flight arrival time, pick-up will be arranged either by a tour guide or hotel shuttle. Passengers arriving around the same time may share the same transfer, which could result in a short wait at the airport. Thank you for your understanding.
* Pick-up Locations:
Guide Pick-up: 10:00 / 12:00 / 14:00 / 16:00 / 18:00 / 20:00 / 22:00 (exact time based on flight details), waiting area inside Gate 11 at the Arrivals level.
Hotel Shuttle Pick-up: 06:30–22:30 (exact time based on flight details), Parking Stall #16 outside Gate 4 at the Arrivals hall of Calgary Airport.
*If your itinerary includes airport transfer services but the service cannot be completed due to late or incorrect flight information provided by the guest, you will need to arrange your own transportation to the hotel. If a new pick-up needs to be arranged, a paid private transfer will be provided based on availability, and additional charges will apply.
【Dropoff point】
* [Banff Town] Elk + Avenue Hotel
* [Downtown] Bus station in front of Harry Hays Building (across the street from the Delta Calgary Downtown hotel), on 4th Ave SE, Calgary
* [NE Calgary] Best Western Premier Calgary Plaza Hotel
* [YYC Dropoff] Calgary International Airport Departure Terminal (Please ensure that your flight departs YYC after 9:30 pm for Canada domestic, 22:30pm for international flights)