【Airport Pick-Up】
Toronto International Airport (YYZ) Free 24-Hour Pick-Up Service (limited to one pick-up per booking):
24-Hour Pick-Up: This means the pick-up service is not limited by flight arrival time. Pick-up is available at any arrival time.
Standard Pick-Up Time: The pick-up is arranged to wait no more than 1 hour after the flight arrival. The pick-up service personnel will contact the guest in advance to confirm the exact pick-up time on the day of arrival.
- If there are 2 or more different flights in the same order, the pick-up time will be based on the latest arrival time.
Pick-Up Waiting Time: For international flights, the waiting time is up to 90 minutes after arrival; for domestic flights, up to 60 minutes. If the waiting time is exceeded, a new charge will apply if the driver has left and needs to return.
- For example, if the guest is delayed due to baggage claim or customs clearance beyond the specified time, the guest must either find their own way to the hotel or pay for another pick-up service.
- If the guest is unsure when they can exit the airport, it is recommended to contact the pick-up personnel after collecting luggage or clearing customs to ensure the time limit is met.
Meeting Points at Toronto Airport:
Terminal 1: Domestic flights - Gate A, Tim Hortons Café / International flights - Gate C, Information Desk
Terminal 3: Domestic flights - Gate B / International flights - Gate G, Information Desk
- If your flight is changed or canceled, please inform the staff 3 hours before the original arrival time.
- Each person is allowed one carry-on bag and one checked bag. An additional charge of CAD $35.00 per item will apply for extra luggage.
- Hotel check-in time is from 15:00 PM, and check-out time is before 11:00 AM.
- For YTZ Airport or Toronto Downtown and surrounding areas, if free pick-up is unavailable, a CAD $100.00 additional travel fee will be charged per trip.
Free Pick-Up Service from Toronto Hotels/Residences:
This service is available for hotels or residences within the Toronto area, such as Scarborough, Markham, Richmond Hill, and North York. The pick-up time will be arranged by us, but if the location is outside these areas, please contact customer service for confirmation.
【Airport Drop-Off】
- After the tour ends, guests will be dropped off at Toronto International Airport (YYZ). Please schedule a domestic flight after 20:00 PM or an international flight after 21:00 PM.
- The group will disband at the airport, and guests will handle their own check-in procedures.
Note:
If flight details are not received at least 2 days before arrival (excluding the arrival day, e.g., for an Aug 3 arrival, details must be provided by Jul 31), we will assume you will check in to the hotel on your own and will not arrange free airport pickup. Please check in directly using the hotel information on your confirmation. We will provide your Day 2 guide's contact information for your convenience.