3-Day 2 Day Tour to Kolsai Kaindy Lakes and Charyn Canyon

Age restrictions

• For safety reasons, at least one adult traveler must accompany.

Other restrictions

• For group bookings, the booker or group representative must have consent from all travelers to act as the authorized signatory for the trip. All travelers recognize the representative's signature on the travel contract and its appendices. If you do not have such authorization, please refrain from booking or signing the contract on behalf of others.
• For the safety of minors, we recommend that they travel with their guardian or a companion who carries a letter of authorization from the guardian.

Group tour notification

• You'll receive a group tour notification or call from our staff at least 1 day before departure. Keep your phone available. If you don't receive it, contact tours4fun customer support immediately. The meeting time specified in the confirmation notice or by our staff is final.

Booking information

• If the contract ends due to unavoidable events or force majeure, neither the travel agency nor you are liable. If you're stranded, the agency will help with accommodation. You'll cover extra food and lodging costs, while return travel expenses are shared. Please read and understand these terms.
• For a full refund, cancel at least 24 hours before the scheduled departure time.
• Please provide accurate and complete information (name, gender, ID number, nationality, contact information, etc.) when booking to avoid booking errors and travel disruptions. You are responsible for any losses you incur due to incorrect information you provide.
• If any attractions or venues cannot be visited due to unforeseen circumstances during your trip, the staff will work with you to either cancel or switch out the affected sites. Alternatively, an on-site refund can be provided based on the ticket price in your travel package (not the venue's listed price). Thank you for your understanding.
• If there is any inconsistency between the product confirmation or supplementary terms and the main travel contract, the product confirmation or supplementary terms will take precedence.

Travel guidelines

• [No Shopping] This product includes no shopping stops during the trip (shopping not organized by our company at attractions, venues, or cruise ships is excluded), and there is no compulsory shopping. If unauthorized shopping activities are verified, our company will compensate you with liquidated damages equal to 10% of the total travel expenses.

Tour reminder

• Public transportation options are available nearby
• Infants are required to sit on an adult’s lap
• Not recommended for travelers with spinal injuries
• Not recommended for pregnant travelers
• Not recommended for travelers with poor cardiovascular health
• Suitable for all physical fitness levels

Traveler breach of contract:

Penalties for breaking the contract before the date of travel are calculated as follows: