5-Day South of the Colored Clouds Private Tour · Kunming, Dali and Lijiang丨Nanzhao Style Island and Yulong Snow Mountain

Traveler restrictions

• The tour destination is at high altitude, so travelers with certain health conditions or elderly guests should consult a doctor beforehand. Be sure to pack altitude sickness medication and essentials. With a dry climate and strong UV rays, don't forget sunglasses, sun hats, sunscreen, and lip balm. Due to temperature changes, bring long-sleeved shirts, pants, and warm clothing. Consider carrying medications like cold medicine and aspirin for altitude sickness. If you feel unwell during the trip, please inform the tour staff promptly for assistance and follow medical advice.
• For safety reasons, pregnant women cannot book this product.

Age restrictions

• Due to limited service capacity, this route is not suitable for infants (14 days–2 years old (exclusive)).
• For safety reasons, minors under the age of 18 must be accompanied by at least one adult passenger.

Other restrictions

• For group bookings, the booker or group representative must have consent from all travelers to act as the authorized signatory for the trip. All travelers recognize the representative's signature on the travel contract and its appendices. If you do not have such authorization, please refrain from booking or signing the contract on behalf of others.
• For the safety of minors, we recommend that they travel with their guardian or a companion who carries a letter of authorization from the guardian.

Group information

• This is a private tour with a minimum group size of 1 person(s). Once tours4fun confirms the group in writing, the tour will proceed. If the tour is canceled due to reasons related to the travel agency, compensation will be provided according to the contract's breach clauses.

Group tour notification

• You'll get your group tour notification by 8:00 PM the day before departure. If you pay after 6:00 PM the day before, we'll send it by 12:00 PM on departure day. If you don't receive it, please contact tours4fun customer support. Check our website for meeting times. The time in your tour confirmation or given by our staff is final.

Booking information

• If a flight is canceled or delayed due to unexpected events and force majeure, including but not limited to airline capacity adjustments, temporary airport closures, weather conditions, or air traffic control, the travel agency will do its best to assist you with changes. You must pay any price difference. If the new price is lower than the original price, we will refund the difference.
• Please provide accurate and complete information (name, gender, ID number, nationality, contact information, etc.) when booking to avoid booking errors and travel disruptions. You are responsible for any losses you incur due to incorrect information you provide.
• If any attractions or venues cannot be visited due to unforeseen circumstances during your trip, the staff will work with you to either cancel or switch out the affected sites. Alternatively, an on-site refund can be provided based on the ticket price in your travel package (not the venue's listed price). Thank you for your understanding.
• Tour times may be adjusted based on local conditions, especially for the Impressions of Lijiang Show. The Yulong Snow Mountain ropeway might close temporarily due to weather or maintenance. Your tour staff will make necessary adjustments to ensure a smooth experience.
• Complimentary activities are offered depending on attraction or venue capacity and weather conditions. Participation is optional.
• If there is any inconsistency between the product confirmation or supplementary terms and the main travel contract, the product confirmation or supplementary terms will take precedence.

Travel guidelines

• [No Shopping] This product includes no shopping stops during the trip (shopping not organized by our company at attractions, venues, or cruise ships is excluded), and there is no compulsory shopping. If unauthorized shopping activities are verified, our company will compensate you with liquidated damages equal to 10% of the total travel expenses.
• Please note that seasonal landscapes (e.g., maple leaves, cherry blossoms, rapeseed flowers) are dependent on weather and climate conditions, which may impact your viewing experience. Thank you for your understanding.
• There may be some privately operated entertainment and consumption venues at the destination. Most of these venues do not have legal business qualifications and may pose various hidden dangers. For your safety and health, tours4fun reminds you to be cautious when consuming at these venues.

Transportation

• Entry by vehicle is prohibited due to government regulations at Old Town of Lijiang. When staying at certain hotels, travelers may be required to walk to the hotel to check in.
• If you are unable to exchange your e-ticket for a paper ticket, please proceed to the duty manager's window with your e-ticket number and identification documents to complete the exchange.
• During the tour, you may be served by different vehicles and service staff. Thank you for your understanding.
  
• Yunnan features high mountains and steep slopes with strict speed limits. Destinations are at high altitudes with low oxygen. Uphill speeds may be 20–30 mph, and air conditioning might be turned off as needed. Thank you for understanding.
  
• The tour guide will contact you in advance to arrange the pick-up location and time based on your hotel location.
• To avoid affecting your trip, please arrive at the airport at least 120 minutes before the flight departure time to complete check-in procedures.
• Train tickets are randomly assigned without specified bunk beds or seats, and consecutive numbers are not guaranteed. Ensure your ID details are accurate for successful verification, as tickets require real-name registration and ID verification, including passports.
  
  Refunds and transfers require the train ticket and original ID to match. If you have a paper ticket, please handle cancellations at the train station and submit the refund voucher for processing. A business fee will be charged, and specific refund details will be based on the Ministry of Railways' guidelines.

Meals

• During peak travel seasons or special circumstances, the departure time might be earlier than usual (you will be notified of the exact time), which could result in missing breakfast at the hotel. We recommend arranging a takeaway breakfast with the hotel or preparing your own. Thank you for understanding.

Tour information

• During peak seasons, skip-the-line services may still require some waiting time due to high visitor volumes. Thank you for your understanding.

Shopping/optional expenses

• During the tour, you might find shopping opportunities not organized by the travel agency at various attractions, venues, restaurants, and rest areas. tours4fun advises making purchases based on your needs and requesting proof of purchase. Please note that you are responsible for any disputes related to these purchases.

Travel agency breach of contract:

If the contract is terminated before the trip, the travel agency will refund all collected travel fees to the user. A penalty fee will be paid in accordance with the following standards:

If compensation paid according to the ratios detailed above is not sufficient to compensate the traveler's actual losses, the travel agency should provide compensation according to the traveler's actual losses.

Traveler breach of contract

Penalties for breaking the contract before the date of travel are calculated as follows:

If the actual fees charged to the traveler are higher than the fees shown above, the traveler should pay the actual fees charged, but this amount should not be higher than the total travel fees.
As some travel items need to be booked in advance for this route, cancellations at a time other than the period between the group being formed and 6 day(s) before departure may incur loss without refund of plane tickets, hotel bookings, or other booked items. If the traveler needs to cancel a booking, the traveler should contact the travel agency as soon as possible. The travel agency should help the traveler reduce losses if possible, and refund travel fees after losses and cancellation fees have been deducted. The travel agency is not responsible for further compensating the traveler for any losses.