3-Day Guilin Essence Landscapes Private Tour· Li River, West Street, Reed Flute Cave and Elephant Trunk Hill

Traveler restrictions

• For safety reasons, pregnant women cannot book this product.

Age restrictions

• Due to limited service capacity, this route is not available for guests under the age of 12. We apologize for any inconvenience.
• For safety reasons, minors under the age of 18 must be accompanied by at least one adult passenger.

Other restrictions

• For group bookings, the booker or group representative must have consent from all travelers to act as the authorized signatory for the trip. All travelers recognize the representative's signature on the travel contract and its appendices. If you do not have such authorization, please refrain from booking or signing the contract on behalf of others.
• For the safety of minors, we recommend that they travel with their guardian or a companion who carries a letter of authorization from the guardian.

Group information

• This is a private tour with a minimum group size of 1 person(s). Once tours4fun confirms the group in writing, the tour will proceed. If the tour is canceled due to reasons related to the travel agency, compensation will be provided according to the contract's breach clauses.

Group tour notification

• You'll get your group tour notification by 8:00 PM the day before departure. If you pay after 6:00 PM the day before, we'll send it by 12:00 PM on departure day. If you don't receive it, please contact tours4fun customer support. Check our website for meeting times. The time in your tour confirmation or given by our staff is final.

Single room supplement

• Due to local hotel policies, if 2 adults are traveling with 2 or more children, please book 2 rooms.
  
• If you choose to stay alone, some hotels may arrange a small single room (single bed) for you.

Booking information

• Please provide accurate and complete information (name, gender, ID number, nationality, contact information, etc.) when booking to avoid booking errors and travel disruptions. You are responsible for any losses you incur due to incorrect information you provide.
• During your trip, tour staff or the driver may adjust the itinerary due to weather, traffic, or other conditions, with your consent, ensuring all attractions are included. Changes might involve altering visit order or meeting times for a smooth experience.
• If any attractions or venues cannot be visited due to unforeseen circumstances during your trip, the staff will work with you to either cancel or switch out the affected sites. Alternatively, an on-site refund can be provided based on the ticket price in your travel package (not the venue's listed price). Thank you for your understanding.
• Complimentary activities are offered depending on attraction or venue capacity and weather conditions. Participation is optional.
• Appropriate vehicle will be arranged based on group size. Please use your assigned bus seat. License plate, seat number, and guide contact details will be sent via SMS by 15:00 the day before departure. Please check the SMS carefully. If you do not receive it by 15:00, contact us immediately.
• During the non-free time, leaving the group early or midway is not permitted. Thank you for your understanding.
• If there is any inconsistency between the product confirmation or supplementary terms and the main travel contract, the product confirmation or supplementary terms will take precedence.

Travel guidelines

• [No Shopping] This product includes no shopping stops during the trip (shopping not organized by our company at attractions, venues, or cruise ships is excluded), and there is no compulsory shopping. If unauthorized shopping activities are verified, our company will compensate you with liquidated damages equal to 10% of the total travel expenses.
• Because some attractions/venues require that all tours are led by a tour guide provided by the attraction/venue, your own tour guide may not be able to accompany you. If this is the case, your tour guide will wait for you outside.
• Please note that seasonal landscapes (e.g., maple leaves, cherry blossoms, rapeseed flowers) are dependent on weather and climate conditions, which may impact your viewing experience. Thank you for your understanding.

Transportation

• Please arrive at the designated location on time with your tours4fun booking number and traveler's name. Please take your seat according to the seat number assigned by the staff. The actual traveler must be the same as the traveler listed in the booking.
• To avoid affecting your trip, please arrive at the airport at least 90 minutes before the flight departure time to complete check-in procedures.
• Train tickets are randomly assigned without specified bunk beds or seats, and consecutive numbers are not guaranteed. Ensure your ID details are accurate for successful verification, as tickets require real-name registration and ID verification, including passports.
  
  Refunds and transfers require the train ticket and original ID to match. If you have a paper ticket, please handle cancellations at the train station and submit the refund voucher for processing. A business fee will be charged, and specific refund details will be based on the Ministry of Railways' guidelines.

Accommodation

• Due to local economic conditions, transportation, hotel services and facilities, and dining options may differ from those in more developed cities. Thank you for your understanding.

Meals

• If checking into the same hotel, all travelers will have the same meal arrangements throughout the trip.
• For tour group meals, the travel agency will ensure the hygiene and quantity of the food meet the promised standards. However, meal flavors vary in different regions and may not satisfy your personal preferences.

Tour information

• During peak seasons, skip-the-line services may still require some waiting time due to high visitor volumes. Thank you for your understanding.

Shopping/optional expenses

• During the tour, you might find shopping opportunities not organized by the travel agency at various attractions, venues, restaurants, and rest areas. tours4fun advises making purchases based on your needs and requesting proof of purchase. Please note that you are responsible for any disputes related to these purchases.

Travel agency breach of contract:

If the contract is terminated before the trip, the travel agency will refund all collected travel fees to the user. A penalty fee will be paid in accordance with the following standards:

If compensation paid according to the ratios detailed above is not sufficient to compensate the traveler's actual losses, the travel agency should provide compensation according to the traveler's actual losses.

Traveler breach of contract

Penalties for breaking the contract before the date of travel are calculated as follows:

If the actual fees charged to the traveler are higher than the fees shown above, the traveler should pay the actual fees charged, but this amount should not be higher than the total travel fees.
As some travel items need to be booked in advance for this route, cancellations at a time other than the period between the group being formed and 6 day(s) before departure may incur loss without refund of plane tickets, hotel bookings, or other booked items. If the traveler needs to cancel a booking, the traveler should contact the travel agency as soon as possible. The travel agency should help the traveler reduce losses if possible, and refund travel fees after losses and cancellation fees have been deducted. The travel agency is not responsible for further compensating the traveler for any losses.