8-Day Morocco Kasbahs & Desert Tour from Casablanca · Fès, Merzouga, Todra Gorge, Aït Ben Haddou and Marrakech

Age restrictions

• What are the age restrictions for this trip? You must be 18 to travel unaccompanied on a G Adventures tour. For minors travelling with a guardian over 21 years old, the minimum age is 12.

Single room supplement

• Is there an extra cost for travelling solo? We believe solo travellers should not have to pay more to travel so our group trips are designed for shared accommodation and do not involve a single supplement. Single travellers joining group trips are paired in twin or multi-share accommodation with someone of the same sex for the duration of the trip. Some of our Independent trips are designed differently and solo travellers on these itineraries must pay the single trip price.
  If I choose to purchase My Own Room, are there any exceptions during the trip? Please note that if you have booked the "My Own Room" option for this tour, you will receive your own single room for all night stops

Other restrictions

• What are the mandatory travel insurance requirements for this trip? Travel insurance is compulsory in order to participate on any of our trips. When travelling on a group trip, you will not be permitted to join the group until evidence of travel insurance has been sighted by your leader, who will take note of your insurance details. When selecting a travel insurance policy we require that at a minimum you are covered for medical expenses including emergency evacuation and repatriation. A minimum coverage of USD200,000 is required. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects. Some tours include adventure activities that require extra coverage (e.g. crampon use); please review your itinerary and make sure that you are covered for all included activities. If you have credit card insurance we require proof of purchase of the trip (a receipt of credit card statement) with a credit card in your name. Contact your bank for details of their participating insurer, the level of coverage and emergency contact telephone number.
• For group bookings, the booker or group representative must have consent from all travelers to act as the authorized signatory for the trip. All travelers recognize the representative's signature on the travel contract and its appendices. If you do not have such authorization, please refrain from booking or signing the contract on behalf of others.
• For the safety of minors, we recommend that they travel with their guardian or a companion who carries a letter of authorization from the guardian.

Group information

• What is the maximum and typical number of participants on this tour? Max 14, avg 10.

Group tour notification

• You'll receive a group tour notification or call from our staff at least 1 day before departure. Keep your phone available. If you don't receive it, contact tours4fun customer support immediately. The meeting time specified in the confirmation notice or by our staff is final.

Booking information

• If the contract ends due to unavoidable events or force majeure, neither the travel agency nor you are liable. If you're stranded, the agency will help with accommodation. You'll cover extra food and lodging costs, while return travel expenses are shared. Please read and understand these terms.
• Please provide accurate and complete information (name, gender, ID number, nationality, contact information, etc.) when booking to avoid booking errors and travel disruptions. You are responsible for any losses you incur due to incorrect information you provide.
• If any attractions or venues cannot be visited due to unforeseen circumstances during your trip, the staff will work with you to either cancel or switch out the affected sites. Alternatively, an on-site refund can be provided based on the ticket price in your travel package (not the venue's listed price).
• If there is any inconsistency between the product confirmation or supplementary terms and the main travel contract, the product confirmation or supplementary terms will take precedence.

Travel guidelines

• [No Mandatory Shopping] This product does not include any mandatory shopping activities throughout the trip. Shopping activities not arranged by our company at attractions, venues, or on cruise ships are excluded. If any unauthorized shopping activity is added and verified, our company will pay you liquidated damages equal to 10% of the total travel expenses multiplied by the number of unauthorized shopping activities added.
• Free airport pickup(One pickup per booking by default. If the arrival times of passengers differ significantly, a maximum of one pickup per room will be arranged).
• Driver will meet you at the airport with a sign displaying your name (Usually, the name of the first guest will be listed. If multiple groups arrive around the same time, a shared transfer may be arranged, and waiting could be required).
  
• Transfers wait a maximum of one hour from the flight landing time. It is essential that passengers are punctual and go immediately to the meeting point, which is always detailed in the service summary. This summary now includes a Google Maps link to help with the exact location.
  
• It is equally important that passengers are aware of the emergency number and the transfer provider's contact details to make your pickup/drop-off smooth.
  
• We would like to remind you that any change, cancellation or modification must be communicated at least 48 hours in advance for Europe and 72 hours for Japan. If the information is received after this period, the service is subject to availability and may not be carried out.
  
• If you have booked the paid 24-hour airport pick-up/drop-off service, please confirm the pickup/drop-off time with the tour guide in advance. If you fail to show up at the agreed time, the service will not be available.
  
• Time limit for providing flight information: Kindly submit your flight details at least 7 days in advance of the group joining date. Failure to do so may result in an unsuccessful arrangement of the transfer service.
  
• If the itinerary involves special tickets/high-speed train tickets/boat tickets/cruise tickets/train tickets and other unique resources, please contact customer service after placing the order to provide a clear photo of the passport's information page, as these special resources are non-refundable once booked!
  
• If the tour includes airport pickup service, please notify us of any changes to your flight at least 72 hours before departure. Changes or cancellations to the pickup service within 72 hours of departure cannot be accommodated
  
• Please note that your tour guide might be changed once or several times during the tour. On some tours, according to the number of passengers, the service may be provided in bilingual (usually in English and Spanish), either accompanied by two tour leaders, one for each language, or a single tour leader for smaller aroups explaining in both languages
  
• One suitcase of up to 30 kg per person is allowed, plus one piece of hand luggage such as a backpack or handbag without wheels, as it must fit in the overhead compartment on the coach. If the passenger exceeds this amount, they will have to pay for the extra transport cost.
  
• The indicated times are approximate, as they may be affected by external factors such as traffic, special events or local holidays. We kindly ask passengers to pay attention to notes in the service summary and check for any updates in the online system. We also request special attention during seasonal changes, as there may be modifications to itineraries or added/removed services. We remind you that, according to our general terms, Tours4fun reserves the right to modify, replace, or reschedule services if necessary.
  
• tours4fun acts as an intermediary between hotels and passengers and therefore cannot guarantee a specific type of room(For double rooms, we can't guarantee 1 Queen/King Bed or 2 Separate Beds). We will always request the passenger's preference, but the confirmation depends exclusively on the hotel.
  
• Often, triple rooms are double rooms with an extra bed or sofa bed added, and they are not always comfortable. In some cases, a double and a single room is offered. Triple rooms are not recommended for three adults, only for families with children.
  
• Our tours may be bilingual and shared with passengers of different nationalities. We believe this cultural diversity enriches the travel experience, but it is important that passengers are informed in advance.
  
• Our guides are certified in English (C1 level), but are not necessarily native English speakers, as they may come from various countries. Nevertheless, the service is always provided with full professionalism.
  
• Upon booking your tour or activity and after receiving confirmation, you will be issued an e-ticket detailing our local operator's name and contact information. If at any point you were to suffer a delay arriving at the meeting point (held during customs check, loss of luggage, etc.), missing a connecting flight or your flight number was changed, you must urgently contact the transfer agent or the emergency phone number that you can find on your travel voucher.
  
• For tours that include airport pick-up service, please provide your arrival flight information or pickup details at east 7 days prior to the departure date. If you don't provide the information in advance, you will be responsible
  
• For tours that include meals, please inform us in advance if any guests have food allergies. Requests for vegetarian meals must be made in advance and are subject to availability, with no guarantee.
• If the itinerary includes domestic flights, train tickets, or Abraham Palace entrance tickets, we will secure your spots as soon as your order is confirmed. Please note that all internal flights, train tickets, and Abraham Palace tickets are non-refundable and non-changeable once booked.

Transportation

• What are the joining instructions? For details of your joining hotel please refer to your tour voucher, G Account, the G Adventures App or contact your travel agent.
  
  If you would like to book an airport Arrival transfer for your tour, please contact our Sales Team or your Travel Agent in advance of travel.
  
  If you have paid in advance for an arrival transfer, a G Adventures representative will be at the airport (outside of Terminal 2) to meet you. If for any reason you are not met at the airport, please call our local support line. If you are unable to make contact for whatever reason, please make your way to the joining point hotel via taxi.
  
  
  Please note that day 1 is an arrival day and no activities have been planned on this day.
  
  Upon arrival to your Joining Hotel (note that check-in time will be in the afternoon), look for a note or bulletin board in the reception with a note from your CEO. This note will give the details of your Welcome Meeting on day 1 (usually between 5pm and 7pm), where you will get a chance to meet your CEO and other travellers, as well as learn more about how the tour will run. If you don’t see a note, please ask reception for details!
  
  If you are arriving later and will miss the Welcome Meeting, your CEO will leave a note at reception for you with any information you may need, and with morning instructions for the next day.
  What should I do if I can’t find my airport transfer or experience arrival issues? We do not expect any complications and nor should you but the following information is supplied in case of extra ordinary circumstances.
  
  PRE-BOOKED AIRPORT TO HOTEL TRANSFERS
  
  If you have pre-arranged an arrival transfer, please look for the driver holding a G Adventures sign in the designated meeting point area inside Terminal 2. If you have difficulty locating the meeting area, please ask airport staff for directions.
  
  Please approach them, and ask them who they are supposed to be picking up (do not tell them your name, they should have this information already). Once they give you the correct name, have your passport ready to show them and you will be on your way!
  
  If you are unable to locate your G Adventures airport representative, please call our local staff at +212 528 824898 (during office hours Mon-Fri) or +212 661 429700 (after office hours or at any time if you are unable to get through to the office) They will assist you in getting to the joining hotel.
  
  If you have arrived at Casablanca airport, before calling please double-check with the airport staff which terminal you have arrived at. (This may not be the terminal stated on your airline ticket, as Casablanca flight arrivals often experience a change in arrival terminal). Please make your way to the Airport Information Desk in Terminal 1 – a short walk from the other terminals.
  
  If you are not travelling with a telephone, please head to the airport Information booth who will be able to assist you in the purchase of a phone card and direct you to a telephone.
  
  If for any reason you are unable to commence your trip as scheduled, or your flight is delayed, please call the above numbers to inform our staff so we can re-book your transfer.

Accommodation

• What should I expect from the accommodations on this trip? On this trip you can expect to stay in local hotels or pensions (with the exception of the start and finish hotels, which are often larger city hotels), which will vary a little in standard and facilities: some may not have elevators, air-conditioning or English-speaking staff, but most importantly all are locally-run, with some traditional character, and in excellent central locations to give you maximum time for exploring the sights. Where a town has both an ancient medina and a "ville nouvelle" we generally stay in the ville nouvelle, both because the standard of hotels is higher, and because travellers (especially women) often find the medinas at night a little confronting.
  
  Please note that Morocco is a developing country and as such the infrastructure is not as reliable as you would expect at home. Expect quirky plumbing and the odd cold shower!
  What details should I be aware of when planning my departure day? We are able to organize extra accommodation post-trip should you require it, as well as departure transfer. Please inquire at the time of booking.
  
  If you'd like to book a departure transfer from Marrakech Hotel to Casablanca International Airport, please choose an 8am shuttle option for flights departing after 14:30, and a 13:30 shuttle option for flights departing after 19:30.
  
  For departure to Marrakech International Airport: a taxi will cost spproximately MAD150. Ask the Hotel staff or your CEO for help in arranging a taxi.
  
  For departure to Casablanca: Take the train from Marrakech to Casablanca. The train service is comfortable and fast (approx 3hrs 10 mins to Casablanca city centre and 4hrs 40 minutes to the airport). It is probably best to go to the Marrakech station and buy your ticket the day before travel. Ask your CEO if you need any advice.
  Please note that Casablanca Airport is directly served by train so if you are going to the airport make sure you buy tickets to Casablanca Mohammed V Airport (approx MAD200 first class).
  To give you sufficient time to catch your plane, please do not book a flight home which departs before 13:00 at the absolute earliest
  
  Take a petit taxi from the hotel to the Gare (train station) in Marrakech (approx MAD20, may be more with luggage.

Tour information

• Is there a disclaimer I should read before booking this trip? The information in this trip details document has been compiled with care and is provided in good faith. However it is subject to change, and does not form part of the contract between the client and the operator. The itinerary featured is correct at time of printing. It may differ slightly to the one in the brochure. Occasionally our itineraries change as we make improvements that stem from past travellers, comments and our own research. Sometimes it can be a small change like adding an extra meal along the itinerary. Sometimes the change may result in us altering the tour for the coming year. Ultimately, our goal is to provide you with the most rewarding experience. Please note that our brochure is usually released in November each year. If you have booked from the previous brochure you may find there have been some changes to the itinerary.
  
  VERY IMPORTANT: Please ensure that you view a final copy of your Trip Details a couple of days prior to travel, in case there have been changes that affect your plans.
  Is there a travel disclaimer for my itinerary I should review before booking this trip? While it is our intention to adhere to the route described below, there is a certain amount of flexibility built into the itinerary and on occasion it may be necessary, or desirable to make alterations. The itinerary is brief, as we never know exactly where our journey will take us. Due to our style of travel and the regions we visit, travel can be unpredictable. The Trip Details document is a general guide to the tour and region and any mention of specific destinations or wildlife is by no means a guarantee that they will be visited or encountered. Aboard expedition trips visits to research stations depend on final permission.
  
  Additionally, any travel times listed are approximations only and subject to vary due to local circumstances.
  What important notes should I be aware of before the trip? ACCOMMODATION NOTE:
  Please be aware that properties we stay in with only two stories may not have elevators installed and climbing the stairs with your luggage will be necessary.
  
  ITINERARY PACE
  This is a very fast paced itinerary which covers lots of ground. While this is great as it allows us to see a huge amount in the available time, it also means some early starts, some long drives in the mini van and less free time than many other G Adventures. We feel that if you enter this trip with this knowledge and expectation, you will appreciate even more the variety of locations we are able to include in this itinerary.
  
  TRANSPORT
  The legroom in the minivan is possibly smaller than you may be used to and taller passengers may find space a little cramped. It is important to be aware that as it is not a legal requirement in buses in Morocco, your vehicle may not be equipped with seat belts.
  
  CAMEL RIDE
  It is not possible to reach the middle of the dunes, where we watch the sunset, by 4WD or any other vehicle. There is the option to walk (can be very hot and tiring) for those who cannot/prefer not to ride a camel.
  
  WEATHER
  Please note that the climate in Morocco can be both very hot during the day in summer months (up to 50°C) and cold at night in the mountains in autumn, early spring and winter (down to -6°C). Summer months, from April to September are very hot throughout Morocco. Winter months November to March can be cool to cold, especially in the Atlas Mountains, with high probability of snowfall. Most Moroccan buildings are not equipped with heating, so without proper layers you will be cold at night. Please bring appropriate clothing for the months in which you are travelling and check temperatures before you leave. Bedding is provided in the desert camp and the gîte, but in winter months if you feel the cold you may wish to bring a sleeping bag too.
  
  RAMADAN
  According to the lunar cycle, Ramadan will fall between Feb 8 - Mar 8, 2027. Please note that Ramadan is a month of fasting observed by Muslims throughout the world, during which time the followers of Islam should not eat or drink between sunrise and sunset. There may be some limitations to services and disruptions to schedules during Ramadan, but generally our tours still operate effectively during this period and food is available to non-Muslims throughout the day. It is very important to display increased cultural sensitivity during Ramadan. Please wear loose fitting clothes, that cover knees and shoulders, and try to avoid eating, drinking or smoking in public out of respect for those who can't at that time.
  
  AID AL-ADHA
  During your visit to this country, we would like to inform you about an important celebration called Aid Al-Adha. This holiday may impact your travel experience, as most shops and restaurants are closed during the celebration. Some of the historical places we visit might also be closed during this time. There will be a shorter number of staff at the hotels and less crowded streets on the day of the celebration.

Tour reminder

• What is the role of the group leader during this trip? This G Adventures group trip is accompanied by one of our group leaders, otherwise known as a Chief Experience Officer (CEO). As the group coordinator and manager, the aim of the CEO is to take the hassle out of your travels and to help you have the best trip possible. You can expect them to have a broad general knowledge of Morocco, including historical, cultural, religious and social aspects. They will also offer suggestions for things to do and to see, recommend great local eating venues and introduce you to our local friends.
  
  We also use certified local city guides where we think more specific knowledge will add to the enjoyment of the places we are visiting - we think it's the best of both worlds.
  What are the packing guidelines and luggage restrictions? You will be on the move a lot, so our advice is to pack as lightly as possible. We highly recommend using a backpack or light sports bag, whichever you find easiest to carry, plus a small daypack. Luggage space on transport is limited. You must be prepared to carry your own bags and be comfortable carrying them between transport and hotels (max. 15-20 mins walking), hopping on and off trains and public buses and up and down stairs.
  What should I pack for this trip? Conservative Dress:
  • Modest clothing that covers knees and shoulders (Long pants, long skirts, shirts that cover shoulders)
  • Shawl or scarf (for temple visits)
  
  Documents:
  • Flight info (required) (Printouts of e-tickets may be required at the border)
  • Insurance info (required) (With photocopies)
  • Passport (required) (With photocopies)
  • Vouchers and pre-departure information (required)
  • Visas or vaccination certificates (With photocopies)
  
  Essentials:
  • Footwear (required) (Closed toe suggested)
  • Toiletries (required) (Shampoo, bodywash, soap, etc.)
  • Binoculars (optional)
  • Camera (With extra memory cards and batteries)
  • Cash, credit and debit cards
  • Day pack (Used for daily excursions or short overnights)
  • Ear plugs
  • First-aid kit (should contain lip balm with sunscreen, sunscreen, whistle, Aspirin, Ibuprofen, bandaids/plasters, tape, anti-histamines, antibacterial gel/wipes, antiseptic cream, Imodium or similar tablets for mild cases of diarrhea, rehydration powder, water purification tablets or drops, insect repellent, sewing kit, extra prescription drugs you may be taking)
  • Flashlight/torch (Headlamps are ideal)
  • Fleece top/sweater
  • Hat
  • Headphones (Noise-cancelling recommended)
  • Locks for bags
  • Long pants/jeans
  • Moneybelt
  • Outlet adapter
  • Personal entertainment (Reading and writing materials, cards, music player, etc.)
  • Reusable water bottle
  • Shirts/t-shirts
  • Sleepwear
  • Small travel towel
  • Sunglasses
  • Swimwear
  • Watch and alarm clock
  • Waterproof backpack cover
  • Windproof rain jacket
  
  Health & Safety:
  • Face masks (Clients will be only be required to wear a face mask where it is mandated by local regulations.)
  • Hand sanitizer
  • Pen (Please bring your own pen for filling out documents.)
  
  Optional Items:
  • Swimwear
  
  Warm Weather:
  • Sandals/flip-flops
  • Shorts/skirts (Longer shorts/skirts are recommended)
  • Sturdy water shoes/sandals
  • Sun hat/bandana
  • Swimwear
  
  Note: For departures from Nov-Feb the weather can be cold, please bring warm clothing.
  
  Note: The weather conditions and temperature in Morocco can vary greatly from region to region, especially during the winter months (Nov-March). During these months, we recommend packing layers for insulation, as well as a waterproof layer.
  Where can I do my laundry on this trip? Laundry facilities are offered by some of our hotels for a charge. There will be times when you may want to or have to do your own laundry so we suggest you bring non-polluting/biodegradable soap.
  Where can I read detailed notes about this trip? Climate:
  The climate in Morocco is Mediterranean along the coast, becoming more extreme towards the interior of the country. The winter months are from October to March and are characterized by cold nights and pleasant days. Summer is from April to September and starts off very pleasantly with moderate temperatures until mid-June when temperatures get extremely hot, to return to more moderate heat in late September. Inland, the climate is very dry and high temperatures predominate during the day for most of the year, except in the higher mountain areas. It rains generally only in short bursts in the period from the beginning of November until March.
  
  Electricity:
  Morocco uses 220V, 50Hz and plugs are two prong rounded (as for Europe).
  
  Languages:
  Arabic is the official language of Morocco, spoken in the distinctive Moroccan dialect. Approximately 40% of the population (mainly in rural areas) speak Amazigh in one of its three different dialects (Tarafit, Tashelhiyt and Tamazight). French is Morocco's unofficial second language and is taught universally, serving as the country's primary language in economics and commerce, as well as being widely used in education and government. Many Moroccans in the north of the country speak Spanish and English is widely spoken in tourist areas.
  
  Capital city: Rabat
  
  Principal ethnic groups: 30% Arab, 60% Amazigh
  
  Religion: Islam is the official state religion with almost the entire population being Sunni Muslim. 1% are Christian and about 0.2% are Jewish.
  What should I know about currency, credit cards, and exchanging money while on this tour? The local currency in Morocco is the Moroccan Dirham (MAD).
  
  ATMs are very common in Morocco with Cirrus and Plus system cards are the most widely accepted debit cards. .While ATMs are commonly available, there are no guarantees that your credit or debit cards will actually work - it is important you check with your bank before departure and advisable to travel with more than one type of card.
  
  Visa cards are the most widely accepted credit cards, but are generally only useful for larger/expensive purchases. You should be aware when purchasing products or services on a credit card, that a fee usually applies.
  
  The foreign currency most commonly accepted in Morocco is the Euro. You will be able to exchange Euros, as well as GBP and USD at money exchange offices in major cities.
  
  Do not rely on credit or debit cards as your only source of money. A combination of cash (Euro/GBP or USD) and cards is best.
  
  As currency exchange rates can fluctuate often we ask that you refer to the following website for daily exchange rates: www.xe.com
  What emergency funds do I need access to on this trip? Please also make sure you have access to at least an additional USD $200 (or equivalent) as an 'emergency' fund, to be used when circumstances outside our control (ex. a natural disaster) require a change to our planned route. This is a rare occurrence!
  Do I need to pay a departure tax? Usually included in your ticket, check with your air travel agent.
  Are there any health considerations I should know before travelling? Please note inoculations may be required for the country visited. It is your responsibility to consult with your travel doctor for up to date medical travel information well before departure.
  
  There are no specific health requirements for this trip. However, you should consult your doctor for up-to-date medical travel information before departure. We recommend that you carry a First Aid kit, hand sanitizers / antibacterial wipes as well as any personal medical requirements . Please be aware that we are in remote areas and away from medical facilities for some time during this trip, and for legal reasons our leaders are prohibited from administering any type of drug including headache tablets, antibiotics, etc.
  
  When selecting your trip please carefully read the G Adventures brochure and itinerary and assess your ability to cope with our style of travel. Please contact us at [email protected] should you require any clarification on what is involved on your itinerary. G Adventures reserves the right to exclude any traveller from all or part of a trip without refund if in the reasonable opinion of our CEO they are unable to complete the itinerary without undue risk to themselves and/or the rest of the group.
  Are there any specific safety considerations for this itinerary? Like anywhere in the world, major cities have areas safer than others, use common sense, be aware of your surroundings and mind your personal belongings.
  Are international flights included in this trip? No, international flights are generally not included in the price of your tour.
  
  However, on some tours travelling between two different countries, international flights are included as part of the itinerary and price of the tour. Please speak to your GCO or booking agent for further details.
  
  In addition, check-in times and baggage allowances/restrictions vary by airline and can change at any time. For the most up-to-date information for your flight, please contact your airline. We recommend checking in online in advance to avoid potential delays at the airport.
  What should LGBTQ+ travellers know about safety and travel considerations on this trip? The safety and well-being of all of our travelers is a priority at G Adventures and that includes our travelers who identify as part of the LGBTQ+ community. We recognize that there are specific concerns and questions you may have about your adventure in terms of safety and security. We encourage you to visit our LGBTQ+ page for useful resources to ensure you feel safe and comfortable throughout the duration of your trip. The Equaldex tool linked on this page can be of particular help when deciding where you may want to visit next.

GUARANTEED DEPARTURES & CANCELLATION OF A TOUR BY THE TOUR OPERATOR

A departure date for a Tour offered by the Tour Operator will become a guaranteed departure when at least one booking secured by a valid deposit has been made on that departure.
The Tour Operator guarantees that all scheduled Tour departures booked and secured with a valid deposit will depart as indicated on the applicable confirmation, subject to reasonable itinerary changes as described in these Terms or good faith health and safety concerns. This guarantee is not applicable in the case of Force Majeure. Up to date Tour and itinerary information is available on the Tour Operator’s website or by contacting the Tour Operator. Brochures and other printed materials displaying Tour information and departure dates are subject to change may not be relied upon for purposes of this guarantee.
If a Tour is cancelled by the Tour Operator before the date of departure for reasons other than Force Majeure or as a result of a suspension of operations by the Tour Operator and the cancellation is not caused by your fault or negligence, you will have the choice of accepting from the Tour Operator:
(a) a substitute Tour of equivalent or superior value; or
(b) a substitute Tour of lesser value if no Tour of equivalent or superior value is reasonably available and to recover from the Tour Operator the difference in price between the price of the Tour originally purchased and the substitute Tour; or
(c) a full refund of all monies paid for the cancelled Tour.
If a Tour is cancelled by the Tour Operator before the date of departure due to Force Majeure or as a result of a suspension of operations by the Tour Operator and the cancellation is not caused by your fault or negligence, the Tour Operator can offer you either:
(a) a substitute Tour of equivalent or superior value;
(b) a substitute Tour of lesser value if no Tour of equivalent or superior value is reasonably available and to recover from the Tour Operator the difference in price between the price of the Tour originally purchased and the substitute Tour;
(c) a travel credit valued at 110% of monies paid for your Tour; or
(d) a refund minus unrecoverable costs.
If a cancellation due to Force Majeure or a suspension of operations by the Tour Operator occurs after the Tour has commenced, the Tour Operator can offer you either a pro-rata:
(a) travel credit valued at 110% of the monies paid for the days that remain on your Tour; or
(b) refund minus unrecoverable costs of the days that remain on your Tour.
Any travel credit the Tour Operator issues as a result of a Tour that is cancelled for Force Majeure:
• Will have an expiration date that is no sooner than 2 years from the date of Tour cancellation;
• is not redeemable for cash; and
• excludes flights or insurance.
The Tour Operator is not responsible for any incidental expenses or consequential losses that you incur as a result of the cancelled booking including visas, vaccinations, non-refundable flights or rail, non refundable car parking or other fees, loss of earnings, or loss of enjoyment, the Tour Operator reserves the right to issue a full refund in lieu of the choices above, in its sole discretion. Where a significant element of a Tour as described cannot be provided after departure, the Tour Operator will make suitable alternative arrangements where possible. If it is not possible to provide a suitable alternative or if you reasonably reject any suitable alternatives, the Tour Operator may provide you with a refund for unused products or services as determined in its discretion.

CANCELLATION BY THE PARTICIPANT

At the time of booking, a non-refundable deposit(350 USD) in the amount, as applicable, per person per Tour is due to the Tour Operator. If the booking is made 60 days or less prior to departure, full payment is due at the time of booking. The non-refundable deposit should be sent to the Tour Operator or authorized agent, as applicable.
You may cancel your booking by notifying the Tour Operator. Cancellation fees, if any, will be determined with reference to the date on which notice of cancellation is received by the Tour Operator and are expressed as a percentage of the total price paid for the cancelled Tour, product or service (excluding any insurance products).Cancellation of a Tour:
(a) Cancellation received 60 days or more before departure of first product or service in relevant booking: Lifetime Deposit will be held by the Tour Operator in accordance with these Terms, the remainder of the payments made to the Tour Operator in respect of the cancelled product will be refunded.
(b) Cancellation received 30-59 days before departure of first product or service in relevant booking: Lifetime Deposit will be held by the Tour Operator in accordance with these Terms, an amount equal to 50% of the remainder of the payments made to the Tour Operator in respect of the cancelled Tour will be refunded.
(c) Cancellation less than 30 days before departure of first product or service in relevant booking: Lifetime Deposit will be held by the Tour Operator in accordance with these Terms, and no further refund will be payable.
Cancellation of Arrival Transfers, Pre and Post Night Accommodations, My Own Room and optional activities booked directly with the Tour Operator:
(a) Cancellation 31 days or more before departure: you will receive a full refund in respect of cancelled Arrival Transfers, Pre and Post Night Accommodations, My Own Room and optional activities.
(b) Cancellation 30 days or less before departure: No refund will be payable in respect of any cancelled Arrival Transfers, Pre and Post Night Accommodations, My Own Room and optional activities.
Cancellation Terms for Inca Trail Tours
The following cancellation terms apply to all Inca Trail Tours:
Cancellation received 60 days or more before departure of first product or service in relevant booking: Lifetime Deposit less the amount set out below in your booking currency (the “Inca Trail Charge”) will be held by the Tour Operator in accordance with these Terms, the remainder of the payments made to the Tour Operator in respect of the cancelled product will be refunded.
Cancellation received 30-59 days before departure of first product or service in relevant booking: Lifetime Deposit will be held by the Tour Operator in accordance with these Terms, an amount equal to 50% of the remainder of the payments made to the Tour Operator in respect of the cancelled Tour will be refunded.
Cancellation less than 30 days before departure of first product or service in relevant booking: Lifetime Deposit will be held by the Tour Operator in accordance with these Terms, and no further refund will be payable.
The Inca Trail Charges are as follows
125 USD / 200 AUD / 220 NZD / 180 CAD / 115 CHF / 910 CNY / 120 EUR / 100 GBP / 975 HKD / 18960 JPY / 180740 KRW / 170 SGD / 2315 ZAR