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Chena Hot Spring Resort Day Tour: Santa Claus House and Aurora Ice Museum | Small Group Tour
Chena Hot Spring Resort Day Tour: Santa Claus House and Aurora Ice Museum | Small Group Tour
Chena Hot Spring Resort Day Tour: Santa Claus House and Aurora Ice Museum | Small Group Tour
Chena Hot Spring Resort Day Tour: Santa Claus House and Aurora Ice Museum | Small Group Tour
Chena Hot Spring Resort Day Tour: Santa Claus House and Aurora Ice Museum | Small Group Tour
Chena Hot Spring Resort Day Tour: Santa Claus House and Aurora Ice Museum | Small Group Tour
Chena Hot Spring Resort Day Tour: Santa Claus House and Aurora Ice Museum | Small Group Tour
Chena Hot Spring Resort Day Tour: Santa Claus House and Aurora Ice Museum | Small Group Tour
Chena Hot Spring Resort Day Tour: Santa Claus House and Aurora Ice Museum | Small Group Tour

Chena Hot Spring Resort Day Tour: Santa Claus House and Aurora Ice Museum | Small Group Tour

4.9 (5 reviews)
Tour Code: 691083
$169.00 per person
Best Price Guaranteed
Departure City Departure City
Fairbanks
End City End City
Fairbanks
Duration Duration
6 hours
Language Language
Chinese Live, English Live
Tour Themes Tour Themes
Outdoor Adventure, Natural Landscapes
Guide Type Guide Type
Guided Tour
Group Size Group Size
Small Group

Highlights

• Enter the charming Santa Claus Village and be instantly transported into a winter wonderland!
• Soak in Chena Hot Springs: Experience the magical contrast of soaking in steaming natural hot springs while your hair frosts over in the snow.
• Explore the Ice Museum: Built with over 1,000 tons of ice and open year-round, this surreal ice sculpture museum is a real-life Frozen palace.
 

Itinerary

Tour Duration: 10:30 - 17:00  6.5 hours
Pick-up locations and Times: 10:30 pick up from hotels in downtown Fairbanks. Please refer to the latest pre-tour notice for the specific time.
Itinerary:
Santa Claus House – North Pole, Alaska
Walking through the streets of North Pole feels like stepping into a fairy tale. The streetlights are shaped like red and white candy canes, and even the town's ambulances and police cars are painted in the festive colors of red and green. The main street is charmingly named "Santa Claus Lane," inspired by the sound of sleigh bells jingling as Santa rides by.
Don't miss the 16-meter-tall Santa Claus statue, 2-meter-tall polar bear and reindeer figures, and beautifully decorated Christmas trees – all perfect photo spots. You can even send a postcard from the Arctic!
Please note: The Santa Claus House is only open during specific hours in winter. If closed during your visit, you'll instead explore the town of North Pole. No refunds will be provided for missed entry.
  

Chena Hot Springs

Enjoy both indoor pools and outdoor hot springs surrounded by snow. This natural mineral spring offers the one-of-a-kind experience of soaking in steaming water while your hair literally freezes – a magical contrast unique to Alaska!
The hot springs are not only relaxing and rejuvenating but are also believed to have healing properties. It's one of the most popular winter activities in Fairbanks.
Near the southeastern corner of the resort, there is also a reindeer farm (viewed from outside). Even in the heart of winter, you can spot Santa's favorite companions peacefully enjoying their time.
  

Aurora Ice Museum
This is the world's only year-round ice sculpture museum, built with over 1,000 tons of ice and snow. The intricately designed sculptures are sure to amaze you. (Admission fee: $20 per person, at your own expense.)
At the ice bar, try the signature Apple Martini served in an ice glass – a unique and frosty delight! (Martini also at your own expense: $20 per drink. Must be 21+ to purchase and a valid ID is required.)
  

10:30 – Depart from designated hotel and drive to Santa Claus House, Visit Santa Claus House, then continue to Chena Hot Springs Resort, Optional visit to the Aurora Ice Museum (additional fee applies), Relax and soak in the all-natural mineral hot springs.
17:00 – Gather at the activity center for return to Fairbanks

Kindly Reminders:
1. Please bring your own swimsuit, towel, slippers, and two quarters (50¢) for the locker rental in the changing room.
2. The Aurora Ice Museum is open at 13:00 or 15:00.
3. Please drink the Appletini (alcoholic beverage) with caution. It is not recommended to consume alcohol before soaking in the hot springs.
4. As the hot springs are natural sulfur springs, if you have any health concerns, please manage your soaking time accordingly.
5. The outdoor hot spring pool is restricted to guests aged 18 and above. Minors may use the indoor hot tub and swimming pool.
6. The meeting point for hot spring activities is the Activities Center.
7. Lunch is at your own expense – you may dine at the Chena Hot Springs restaurant or purchase light meals at the Activities Center.
8. If you choose not to use the hot springs due to personal reasons, it will be considered a voluntary waiver. No refund or compensation will be provided.
Visiting Attractions

Aurora Ice Museum

Chena Hot Springs Resort

Santa Claus House

Meal
B: Excluded, L: Excluded, D: Excluded

Meeting & Transfer Info

Meeting Point

10:30 AM-11:20 AM | Fairbanks

Pike’s Waterfront Lodge 1850 Hoselton Rd, Fairbanks, AK 99709

The departure time is subject to the guide's notification.

10:30 AM-11:20 AM | Fairbanks

Best Western Plus Chena River Lodge. 1255 Tvsa Way, Fairbanks, AK 99709

The departure time is subject to the guide's notification.

10:30 AM-11:20 AM | Fairbanks

Best Western Plus Pioneer Park Inn 1908 Chena Landings Loop, Fairbanks, AK 99701

The departure time is subject to the guide's notification.

10:30 AM-11:20 AM | Fairbanks

Sophie Station Suites 1717 University Ave S, Fairbanks, AK 99709

The departure time is subject to the guide's notification.

10:30 AM-11:20 AM | Fairbanks

SpringHill Suites by Marriott Fairbanks 575 1st Ave, Fairbanks, AK 99701

The departure time is subject to the guide's notification.

10:30 AM-11:20 AM | Fairbanks

Bridgewater Hotel 723 1st Ave, Fairbanks, AK 99701

The departure time is subject to the guide's notification.

10:30 AM-11:20 AM | Fairbanks

Westmark Fairbanks Hotel & Conference Center 813 Noble St, Fairbanks, AK 99701

The departure time is subject to the guide's notification.

10:30 AM-11:20 AM | Fairbanks

Clarion Hotel & Suites 95 10th Ave, Fairbanks, AK 99701

The departure time is subject to the guide's notification.

10:30 AM-11:20 AM | Fairbanks

Hyatt Place Fairbanks 400 Merhar Ave, Fairbanks, AK 99701

The departure time is subject to the guide's notification.

10:30 AM-11:20 AM | Fairbanks

Hampton Inn & Suites Fairbanks 433 Harold Bentley Ave, Fairbanks, AK 99701

The departure time is subject to the guide's notification.

10:30 AM-11:20 AM | Fairbanks

Candlewood Suites Fairbanks 551 Harold Bentley Ave, Fairbanks, AK 99701

The departure time is subject to the guide's notification.

10:30 AM-11:20 AM | Fairbanks

Wedgewood Resort Fairbanks 212 Wedgewood Dr, Fairbanks, AK 99701

The departure time is subject to the guide's notification.

Own Expenses

  • Chena Hot Spring Resort Ice Museum
    $20/Person
    Adults and children are the same price, the price is for your reference, please refer to the actual price of the day.
  • Apple Martini
    $20/Person
    Only for adults 21+ . the price is for your reference, please refer to the actual price of the day.

What’s Included

Includes
  • Transportation between Chena Hot Springs Resort and Fairbanks downtown hotels
  • Chena hot springs admission
  • Local guided service
Excludes
  • Personal expenses
  • Aurora Ice Museum
  • Appletini
  • Other expenses incurred for personal reasons
  • Optional gratuity for tour guide (Recommended gratuity to our guide is $10 for their outstanding services.)

Special Notes

  • Peak season (Dec 18, 2025-Jan 5, 2026; Feb 16-22, 2026)(based on actual service dates, not tour dates): may use 25-seat or larger vehicles.
  • Off-peak season: small groups up to 14 guests.
  • Professional guide service. A minimum of 2 pax is required.
  • If there is any discrepancy between the scheduled times listed in the itinerary and the times announced by the tour guide on site, please follow the tour guide's instructions.
  • Small Group Policy: For tours during the shoulder season, we guarantee a group size of no more than 14 guests (excluding "fly-in, drive-out" packages). During peak seasons (e.g., Christmas), larger vehicles with 25 seats or more may be used. Vehicle size is determined based on the specific calendar dates (not the tour duration). Please refer to the published shoulder season and peak season dates in the product description. For example, if you join a 5-day tour starting on December 17 (shoulder season), and December 18–21 fall within the peak season, larger vehicles may be used during those peak dates. Final arrangements are subject to the actual on-site situation.
  • Santa Claus House Winter Hours: The Santa Claus House in North Pole operates only during specific hours in winter. If it is closed during your visit, you will explore the town of North Pole instead. No refunds will be issued in this case.
  • It is strongly recommended that guests purchase travel insurance in advance.
  • This is a shared tour, and you may be traveling with other guests who have booked different itineraries. We appreciate your understanding.
  • Please arrive at the meeting point at least 10–15 minutes in advance and ensure the contact number you provided is reachable. Due to traffic conditions and multiple hotel pickups, your patience is appreciated. If you are not present within 10 minutes of the scheduled time and cannot be reached after multiple attempts, it will be considered a voluntary cancellation with no refund or compensation.
  • In the event of force majeure or unforeseen circumstances that threaten the safety of guests or prevent the tour from proceeding as planned, we reserve the right to take appropriate measures. This may include adjusting the itinerary, changing the order of visits, or even canceling part or all of the tour. Related costs are non-refundable. Any additional expenses incurred (such as extra accommodation, transportation, meals, or flight changes) will be the guest's responsibility. We strongly recommend purchasing travel insurance to minimize potential losses due to such events.
  • Due to the unpredictable weather in Alaska, the tour guide may adjust the itinerary order as needed to ensure the best possible experience. However, no part of the itinerary will be omitted unless necessary. In the event of forced cancellations, we will offer refunds based on the affected portion of the tour and the actual circumstances. Final interpretation rights belong to the company.
  • This tour operates on a join-in/shared group basis and is handled by a local operator. For operational efficiency, the local operator may transfer guests between vehicles during the tour and assign different guides and drivers, while ensuring that all services remain consistent with the agreed standards and itinerary.

The time we mentioned in the itinerary is for reference only. Please refer to your guide on tour for the actual arrangement. The visiting order and duration might be changed according to actual and practical situation for better service.
This tour/activity is overseen by a select local operator in the region. Upon booking your tour or activity and after receiving confirmation, you will be issued an e-ticket detailing the local operator's name and contact information. If you require assistance finding a specific tour, please contact us for more information.

Yellow Fever Vaccination Requirement: If you have traveled to or transited through yellow fever-endemic regions including East African countries (excluding Tanzania) or South American countries, either before or after your trip, you may be required to present a valid yellow fever vaccination certificate. This requirement can apply not only for joining tours but also for certain flights or entry into specific countries. For more details, please refer to the official site: : Yellow Fever Risk Areas - Fit for Travel
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