Summary of The Day:
When you arrive in New York City, our tour guide will be waiting for you.
All New York City airport pick-up will only be available at JFK, LGA, and EWR. We strongly recommend the use of EWR (Newark Liberty International Airport) for customer convenience.
For domestic flights
, customers can meet our staff at the baggage claim area.
For international flights
, customers can meet our staff at the U.S. Customs and Immigration Exit/Meeting Point after luggage is picked up.
**Airports pick-up schedule: Eastern Standard Time 9:00 a.m.-11:00 p.m. (Last free transportation will depart at 11 p.m., so please meet our staff before 11 p.m.)
Guests with flight delays that prevent the guest from arriving within complimentary transfer time hours, will be charged an extra late fee for late transportation.
**Customer with arrival times between 9:00 a.m. - 2:00 p.m. at “LGA” and “JFK” airport baggage claim areas will transfer to Chinatown for lunch and free time. Hotel transportation from Chinatown will depart between 1:00 p.m. and 4:30 p.m.
**Passengers who choose airport pick-up:
- If you arrive at the airport on the departure day, we offer complimentary airport pick-up between 9:00 a.m.-11:00 p.m. (limit one transfer per order).
- If you arrive at the airport prior to the departure day, we offer complimentary airport pick-up between 9:00 a.m.-11:00 p.m. to any hotel in Manhattan and Flushing area (limited one transfer per order).
- You can choose either airport pick-up on the departure day or prior to the departure day, not both.
- Please contact us for a quotation if you need an extra airport pick-up or more than one pick-up service between 9:00 a.m.-11:00 p.m.
**Passengers who do not choose airport pick-up service or arrive beyond JFK, LGA and EWR:
-You will need to self-transfer to your hotel.
-If you arrive at NYC between 8:00 a.m. - 4:15 p.m., our local agency can accommodate your luggage. Please self-transfer to Chinatown (48 Bowery, New York, NY 10013) to deposit your luggage (please carry valuables) and arrange your day from there. Please return to Chinatown by 4:15 p.m. for your hotel transfer. (Please leave a note with your request when booking.)
Notes for airport pick-up:
-You may wait 10-15 minutes for a better pick-up arrangement.
-We highly recommend guests call us or your local tour provider for an alternative pick-up if their flight is delayed. Meanwhile, we reserve the right to request guests to self-transfer to their hotel due to busy pick-ups.
If you arrive prior to the departure day and need the hotel extension service, please click "Add a Hotel Extension" for detailed hotel information when booking.